Jessica Flinn Fine Jewellery Reviews 

Excellent pre-sales advice and customer support.

Really good service and rings

Excellent customer service, really helpful in choosing a ring to pur preference. Never felt under any kind of pressure and the ring was delivered in a quick manner.

5 stars for everything! From my first appointment with Peter who helped me pick the ring and made everything so easy to the follow up appointments I’d had to recheck my size and to collecting my ring I can’t praise you guys enough! Thank you again and I’ll be sending some photos of the ring on its big day!

The company's customer service is excellent. Our face to face appointment was a pleasure and choosing our rings was fun. Following up to have our rings engraved was friendly and efficient.
The quality and range of products available is great. We love our steel wedding rings and our marriage has been made even more special by having a touch of Yorkshire.

When I got engaged to my husband (who’s from Sheffield) I started to look ofcourse for wedding rings and found Jessica Flinn.
I picked the Annie ring, which is gorgeous and the quality is amazing. I do a manual labour job and the ring hes held up great over the years last 2 years.

He got a ring from their partner company Steel & Flinn, the quality is fantastic. And it’s so pretty!

Customer service is amazing aswell, I recently had to get mine resized and they kept me updated and assisted me fantastically when I thought royal fail had lost it.

Beautiful jewellery! And reasonably priced too! Staff are fantastic and provide such a great experience!

The customer service is excellent. The whole experience from my initial consultation to collecting my ring was such a pleasure. All the staff are so knowledgeable, friendly and professional. The showroom is beautiful and products are unique and gorgeous. Highly recommend.

Customer services was really good, very professional throughout, repaired product is like new and looks beautiful again.
Respond very quickly to emails, quicker than phoning up.

Katie was fantastic helped my decide on my wedding ring and gave great help on what metals would be best for me since I have a labour intensive job. Would highly recommend

Knowledgeable, understanding, very helpful, made the process very easy

Each person who dealt with us were so lovely and helpful, and every ring is gorgeous! Making the decision really hard

Really lovely customer service, fabulous product and speedy delivery 😊

Had a lovely visit here and was made to feel ever so welcome, made picking my replacement wedding ring out an absolute breeze and unstressful experience. Would definitely visit again if I ever want any more jewellery.

I sent my partners engagement ring back for repair and told the customer service team it was urgent, and they returned it within just two weeks when they said it could take 4. Great service.

delivered as requested

Very happy with the two wedding rings we bought. Great in store experience and no issues with delivery and buying.

I had a short deadline for my item to be made and delivered. The company took every step to get it done on time, I am very grateful for the extra effort this involved

I took my girlfriend (soon to be fiancé) to their showroom in Sheffield and it was a delightful experience. Everything was explained clearly and my girlfriend got to try on a bunch of rings, with also an interesting tool to look at them with different stones. The ladies there were incredibly professional and kind.

Overall an amazing first part of our journey to marriage, and we will be purchasing our rings from here for sure.

10/10 would recommend visiting the showroom.

A bit annoyed that the window for resizing the ring is so small. I ordered and received my engagement ring in April as I wanted to propose in September on our holiday to Italy. I was conscious of making sure I had things ready ahead of time and may have ordered a bit early. Especially as I was having the ring made bespoke. And I was very pleased to see that free resizing was available. However it wasn't made obvious that this is only for the first three months after receiving the ring so I literally by a week or so, missed the cut off for resizing which stung as it isn't cheap. On top of that, the resizing itself took very long in itself. It's a shame as the original process of having the ring made and the person I was in touch with were brilliant and I couldn't have been more happy, but the experience with this final resizing soured it a bit which is what this review is focusing on. I'm not sure why you wouldn't offer free resizing for longer as people sometimes don't plan to propose immediately after getting the ring and there was no obvious sign that there was a small window to do so. I'd suggest making this window larger, maybe a year? Or 9 months a least. And make it clear before purchasing that you have a set window in which to ask the question and get any resizing done in.