Jet Delayed Reviews 

26
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

At the beginning of the process they are very communicative and reassuring but as soon as the claim was accepted by the airline they just disappear and ignore any of my emails. Last info I got from th... See more

Rated 5 out of 5 stars

As far as I could see, Jet Delayed gave an honest and fair assessment of the situation. Although the outcome was not what I was hoping for, the representative went to great lengths to explain the rea... See more

Company replied

Rated 5 out of 5 stars

AVOID AT ALL COSTS. Go to the airline directly. As you can notice not a single one of the reviews, including the higher star reviews, have seen a successful outcome. This is because the company is a s... See more

Company replied

Rated 5 out of 5 stars

Jet Delayed got me and my wife a refund for a nightmare flight that ruined our holiday. They provided a great service, they were fast and efficient, reliable and they did exactly what they said they w... See more

Company replied

Company details

Written by the company

Jet Delayed are a team of industry specialists dedicated to helping passengers reclaim compensation from airliners. We specialise in handling claims for flight cancellations, delays, and instances of denied boarding.


Contact info

3.8

Great

TrustScore 4 out of 5

26 reviews

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3.8

All reviews

(26)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful, &kept us informed.

November 30, 2023
Unprompted review
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Reply from Jet Delayed

That's brilliant to read! Thank you for your kind words, please feel free to contact us should you need us in the future!
Jet Delayed

Rated 5 out of 5 stars

Quick and easy

Quick and easy, I really appreciate your quick

November 29, 2023
Unprompted review
Jet Delayed logo

Reply from Jet Delayed

That's lovely to hear! Thank you for taking time out of your day to share your amazing feedback with us :) Thanks
Jet Delayed

Rated 5 out of 5 stars

Speedy response - will use again

Speedy response - my flight didn’t qualify but they were super quick to come back to me and let me know why.

Will definitely use them again

November 23, 2023
Unprompted review
Jet Delayed logo

Reply from Jet Delayed

Thanks for taking the time to share your recent experience with us. It’s always good to see when things have gone well, and if you're happy, we're happy! If anything else ever comes up, don’t hesitate to get in touch. Thanks

Jet Delayed

Rated 4 out of 5 stars

Very quick and honest !

October 9, 2023
Unprompted review
Jet Delayed logo

Reply from Jet Delayed

That's lovely to hear! Thank you for taking time out of your day to share your amazing feedback with us :) Thanks
Jet Delayed

Rated 5 out of 5 stars

The flight was over 3 hrs 10 mins late…

The flight was over 3 hrs 10 mins late I thought that would be enough...to claim

November 3, 2023
Unprompted review
Jet Delayed logo

Reply from Jet Delayed

That's brilliant to read! Thank you for your kind words, please feel free to contact us should you need us in the future!
Jet Delayed

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