I will have to check if the JetPrime throttle switch works properly because the on and off button is a bit flimsy, but I want to be positive and have some faith in this nice switch.
Company replied
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See what reviewers are saying
JetPrime is best supplier I have ever done business with. Not only do they provide state of the art products (I bought improved water pump for MV Agusta which was of excellent quality), also their tec... See more
Company replied
From a American perspective: Customer service was spot on if you do not speak Italian calling wouldn't be your best option and email would be your only option. Payment processing should be handled... See more
Company replied
as the title stated, ive always had great experience with these guys, email them about sales or tech support they always got back to me. too bad their US distributor suck! but im super glad i could bu... See more
Company details
Written by the company
Jetprime è un'azienda modenese fondata nel 2002 specializzata nello sviluppo di parti speciali per moto racing e stradali che propone un'ampia gamma di prodotti ad alto contenuto tecnologico.
Contact info
Via Eugenio Montale, 1, 41016, Rovereto sulla Secchia, Italy
- 059 672223
- shop@jetprime.it
- jetprimeshop.it
Amazing product
Amazing product, and exactly what I ordered. Loving it and its quality. Much love!
January 12, 2023
Fast delivery - innovative high quality parts
Fast delivery. received as ordered. Just what I come to expect from Jetprime. We have been selling your parts for years. Thank you for working with us.
November 7, 2022
Bad customer service!!!
To whom this concerns
I was interested to by Jetprime Programmable control Unit, but just needed more information about this product so I sent email to them, to see how can I get maps who is gonna make them will I have couple of maps so I can test my bike and see which one is the best for me, of course I would sent how my bike is configured so they can make those maps, how can I work with unit by myself.
But on the end I got an answer that is better for me to by DynoJet control unit because they have maps on web.
I think management of this company need to see what customer service theirs employees are providing.
I was interested to buy this but product, but how to deal with customer service like this??? Please help
October 3, 2022
Unprompted review
Reply from Jetprime S.r.l.
Hello! We are very sorry to read your review.
You asked for something we can't provide. If Dynojet does this service, we have invited you to contact them.
Very good service and feedback
Waited a little bit longer for the part because they did not have it on stock, but customer feedback was very fast and polite
October 1, 2022
Reply from Jetprime S.r.l.
Thnak you for your review!We try to satisfy all customers in the shortest possible time
Reply from Jetprime S.r.l.
Thank you very much!
Order came incomplete
Order came incomplete. Wrote to support, didn't get an answer for a weak.
June 6, 2022
Reply from Jetprime S.r.l.
Hi, we didn't reply quickly because in Italy it was a holiday and the company closed.
Our manuals are in our online shop: jetprimeshop.it, you can find the manual of the products you have bought.
About the code SD 000, I'm sorry but we have changed the supplier and he didn't insert the bracelet.
We will ship it to you as soon as possible.
Reply from Jetprime S.r.l.
Thank you!
if you give the choice to pay for fast…
if you give the choice to pay for fast delivery , and we have to pay an extra fee for this ...... and we do ...... you have to deliver .....FAST
product ok , delivery and comunication ....a big zero
May 2, 2022
Reply from Jetprime S.r.l.
We're very sorry but we try to satisfy all customers in the best possible way
Reply from Jetprime S.r.l.
Thank you!
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