JF Automotive Kent Reviews 

1,080
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and incredibly knowledgeable staff who make the booking process completely seamless and provide truly exceptional service from start to finish. Many people highlight the high quality of the automotive work, noting significant improvements in vehicle performance, smoother gear changes, and overall much better driving experiences. However, some reviewers were not happy with unexpected scheduling delays, extended waiting times at the busy workshop, and communication issues regarding appointments. A few other people also felt that certain specialized tuning results were somewhat disappointing, sluggish, or required unexpected return visits for adjustments.

What people talk about most

Service

People report overwhelmingly positive experiences with the professional service provided. Customers highlight... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite, welcoming,... See more

Product

Consumers find product to be positive, highlighting significant improvements in vehicle performance and... See more

Quality

Customers report great satisfaction regarding the overall quality of work and performance enhancements.... See more

Booking process

Clients share positive opinions on booking_process, describing the procedure as simple, prompt, and seamless.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heard good things about JF especially their mapping side so decided to get my 3 series diesel down to them for an EGR delete and coding out.. They supplied and fitted a Darkside Developments EGR delet... See more

Company replied

Rated 5 out of 5 stars

I recently had my Audi B8.5 - 1.8TFSI Avant stage 1 tuned by JF Automotive , the process of booking was very easy and the staff were extremely helpful with recommending the correct tune Tuning took... See more

Rated 5 out of 5 stars

I have a Shogun that has an air conditioner problem. Several garages nearer me have been unhelpful and dismissive, telling me what they think the problem is and how to solve it but unable or unwilling... See more

Rated 5 out of 5 stars

Great customer service, recently brought my Skoda fabia here and when faced with an issue they didn’t hesitate to call me and let me know my options with going ahead with the ecu remap. Technician a... See more


Company details

  1. Auto Tune Up Service
  2. Auto Machine Shop
  3. Auto Repair Shop
  4. Car Accessories Store
  5. Car Repair and Maintenance
  6. Tuning Automobile

Written by the company

JF Automotive has become one of Europe's leading engine & gearbox software development companies. Delivering software to its own internal dealer network and to the public. Purpose built research and development centre including dyno facilities backed by the great JFA Team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(1,080)

175 reviews in the last 12 months

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Rated 5 out of 5 stars

Stage 2 and all hardware bought &…

Stage 2 and all hardware bought & fitted from JF Automotive for my M135i, superb job with the fitting and setting up, but what stood them apart was the backup service when the car had a few niggles afterwards, the follow up care and persistence from the techs there have solved the issues and my car is running great. Highly recommend.

July 25, 2025
Rated 5 out of 5 stars

I’ve been using JF Automotive for…

I’ve been using JF Automotive for almost a year now, and I couldn’t be more satisfied. Their files are delivered quickly, with top-tier quality and consistently excellent results. Prices are reasonable, and I’ve never had any issues — not with the cars, nor with any customers afterward.

They’re a service-minded and highly professional team who truly know what they’re doing. Unlike others who claim to offer “custom maps” but simply send out generic files that often cause problems, JF Automotive provides genuinely tailored solutions that work flawlessly.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied after doing Stage 1 and flash box

Satisfied after doing Stage 1 and flash box in my Ford Mondeo MK5 2.0 EcoBoost, gears change faster and smoother, the engine has more power which is very noticeable, very professional service and a nice team who know what they are doing, if you are wondering if it is worth it... it is worth it, thank you again, and see you soon with my second car.

July 28, 2025
Rated 1 out of 5 stars

Took my VW crafter to JFK automotive…

Took my VW crafter to JFK automotive for stage 1 and egr delete got work done driving home eml came on multiple error codes came up even the egr code the same codes I took the van down there with it seems like nothing was done the van feels the same. Also the start has stopped working was working fine after paying over £537 for works I'm not happy as I am a returning customer I now have to drive down back to JF for them to do the job properly witch is a big inconvenience for me and waste of fuel and time I shouldn't have go back if they done the job properly the first time

July 19, 2025
Unprompted review
JF Automotive Kent logo

Reply from JF Automotive Kent

Hi Colin,

We sincerely apologise for the inconvenience and frustration caused by the issues with your VW Crafter after the stage 1 tuning and EGR delete. We have since had your Crafter back in and made some tweaks to the tuning (All covered by out lifetime software support) We understand how disappointing it must have been to see the same error codes, including the EGR code, reappear, and to have the start function stop working. As a valued returning customer, your experience is important to us. Please let us know if any issues persist or if there’s anything further we can do to ensure your complete satisfaction and restore your confidence in our service.

John Ford - Director.

Rated 1 out of 5 stars

Wanted the company to fix my suspension…

Wanted the company to fix my suspension on my BMW. They could not do it but still charged me £270

July 22, 2025
Unprompted review
JF Automotive Kent logo

Reply from JF Automotive Kent

Hi David,
I’m sorry we couldn’t fix the BMW suspension and that you were still charged £270. I want to look at that with you.

We’re a small family-run business and customer service is at the heart of everything I and the team do. Please call 01622 321500 or email sales@jfautomotive.co.uk. I will also follow up by email.

Best Regards, John Ford - Director

Rated 5 out of 5 stars

BMW 220i M

BMW 220i M. Engine tune. Stock from factory it’s supposed to be 184BHP. However once the dyno was run it was making 200BHP stock which was a bonus. After the tune, it was making 254BHP. Happy.
Also had a gear box tune. Jesus, it’s really sorted the gearing out, much quicker shifts and when in Sport plus…. It’s turned in to a weapon.
Totally happy with the guys and the excellent work carried out. They really know their stuff and very passionate about it.
I would recommend these guys for your tuning without a shadow of doubt.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Really good team

Really good team, they were quick and helpful with every question I had to ask, service was top notch and car runs beautifully, would highly recommended

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Effective and effecient

Effective and effecient! I dropped my car there for a stage 1 remap and was done in a 2 hours. Would recommend their services to anyone looking to tune or car services.

June 2, 2025
Unprompted review
JF Automotive Kent logo

Reply from JF Automotive Kent

Thank you for the great review! We're thrilled to hear you were pleased with our efficient Stage 1 remap service. We appreciate your recommendation and look forward to assisting you with any future tuning or car service needs!

Rated 5 out of 5 stars

Golf R remap

Pleased with the outcome of the stage 1 remap, what was offered has given the car more performance than I anticipated. The staff really know their business. From driving in having the remap and driving out in less than 2 hours. Excellent job all round. I would definitely recommend.

May 29, 2025
Unprompted review
JF Automotive Kent logo

Reply from JF Automotive Kent

Awesome to hear you're thrilled with the Golf R Stage 1 remap! Thanks for the kind words about our staff and speedy service. We appreciate your recommendation and are here for any future upgrades!

Rated 5 out of 5 stars

I needed used JF automotive recently…

I needed used JF automotive recently when I had issues with my Adblue system on my Ford vehicle.
I was really pleased with the repairs they completed form me.

There were hiccups along the way but I always felt informed and supported.

Thanks to all the technicians who were involved in my vehicles repairs.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Remap and new intake

JFA were the only company, following lots of research, that could up the power on my 2025 Audi S3. The results are noticeable and coupled with the new intake which was also sourced by them, I basically now have a RS3.

June 16, 2025
Unprompted review
JF Automotive Kent logo

Reply from JF Automotive Kent

Stoked to hear your 2025 Audi S3 is now a beast with the remap and new intake! Thanks for choosing JFA after your research—we’re thrilled to have delivered RS3-level results!

Rated 5 out of 5 stars

A very good customer experience and…

A very good customer experience and exactly as quoted

May 23, 2025
Unprompted review
JF Automotive Kent logo

Reply from JF Automotive Kent

Thanks for the great feedback! Happy we delivered a top-notch experience and met your expectations with our quote. We're here for any future needs!

Rated 5 out of 5 stars

Jf automotive were very profession &…

Jf automotive were very profession & kept me updated on my vans progress , pleased upgrades & performance.

April 29, 2025
JF Automotive Kent logo

Reply from JF Automotive Kent

Thanks for the review! Glad we kept you informed and delivered professional service with pleasing upgrades for your van’s performance. Ready for your next visit!

Rated 5 out of 5 stars

Mazda CX-5 2.2 Skyactive-D AWD 2017

It my scound car which I tuned with JFA. They done amazing job..again :) I done just 30 miles in my Mazda CX-5 but i can see hugh difference in acceleration.

Thanks guys. Will be back with new car i am sure :)

May 12, 2025
JF Automotive Kent logo

Reply from JF Automotive Kent

Awesome to hear your Mazda CX-5 is accelerating like a dream after your second tuning with JFA! Thanks for the love and we’ll be ready for your next car!

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