JF Automotive Kent Reviews 

1,080
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and incredibly knowledgeable staff who make the booking process completely seamless and provide truly exceptional service from start to finish. Many people highlight the high quality of the automotive work, noting significant improvements in vehicle performance, smoother gear changes, and overall much better driving experiences. However, some reviewers were not happy with unexpected scheduling delays, extended waiting times at the busy workshop, and communication issues regarding appointments. A few other people also felt that certain specialized tuning results were somewhat disappointing, sluggish, or required unexpected return visits for adjustments.

What people talk about most

Service

People report overwhelmingly positive experiences with the professional service provided. Customers highlight... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite, welcoming,... See more

Product

Consumers find product to be positive, highlighting significant improvements in vehicle performance and... See more

Quality

Customers report great satisfaction regarding the overall quality of work and performance enhancements.... See more

Booking process

Clients share positive opinions on booking_process, describing the procedure as simple, prompt, and seamless.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heard good things about JF especially their mapping side so decided to get my 3 series diesel down to them for an EGR delete and coding out.. They supplied and fitted a Darkside Developments EGR delet... See more

Company replied

Rated 5 out of 5 stars

I recently had my Audi B8.5 - 1.8TFSI Avant stage 1 tuned by JF Automotive , the process of booking was very easy and the staff were extremely helpful with recommending the correct tune Tuning took... See more

Rated 5 out of 5 stars

I have a Shogun that has an air conditioner problem. Several garages nearer me have been unhelpful and dismissive, telling me what they think the problem is and how to solve it but unable or unwilling... See more

Rated 5 out of 5 stars

Great customer service, recently brought my Skoda fabia here and when faced with an issue they didn’t hesitate to call me and let me know my options with going ahead with the ecu remap. Technician a... See more


Company details

  1. Auto Tune Up Service
  2. Auto Machine Shop
  3. Auto Repair Shop
  4. Car Accessories Store
  5. Car Repair and Maintenance
  6. Tuning Automobile

Written by the company

JF Automotive has become one of Europe's leading engine & gearbox software development companies. Delivering software to its own internal dealer network and to the public. Purpose built research and development centre including dyno facilities backed by the great JFA Team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(1,080)

175 reviews in the last 12 months

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Rated 5 out of 5 stars

Engine and gearbox tune /remap

I booked the appointment
They did a engine and gearbox remap tune
I had a slight challenge with the 10 speed box
And had to book a return visit it was minimal to the point on the way down it did it once which was debatable and thought it might be me .
There was a slight challenge booking back as I wanted it asap ie yesterday as I am not the easiest customer to deal with and expect customer service to be first class as these works are not cheap.and in my business that’s what i expect and try and deliver 120%.
I returned Saturday morning and the guy I dealt with has been there 10years he was honest where he could have said he didn’t find anything ,said there was a slight discrepancy on the programme and tweaked it .
Driving back yesterday it is fantastic , the low and mid range power is what I wanted just to feel the vehicle has the power it should have as this is where I felt it was falling short for the look and the cost.

When you worry about main dealer or warranty finding out don’t as they are letting there customers down.
Also I am factoring in that JF have a work shop and that makes you feel confident
This is a life time guarantee with the work
I won’t go anywhere else and would highly recommend .

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

These guys carried out an Adblue delete…

These guys carried out an Adblue delete when we were on our way to the ferry for Dunkirk and saved us from imminent disaster. Despite having a full tank of Adblue our Engine Management System informed us of a vehicle shut down in 200 miles! No more Adblue issues for us. Well done guys!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I had a performance tune on my Skoda …

I had a performance tune on my Skoda kodiaq at JF Automotive it has boosted the BHP from 190 to 260 wow!!!, the lad I met on arrival was very polite and receptive giving me a rough time when it would be completed, also the booking process was simple, I was kept updated regards completion , the difference is decent and overtaking on the motorway is a lot smoother and responsive, acceleration from a standing start is pretty good too, overall very happy with the upgrade and the company in general,
Thanks

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

2022 Mclaren 720s

2022 Mclaren 720s

Ceramic Quicksilver Exhaust fitted, Remap, rear springs and new suspension bushes supplied and fitted.

This is NOT an easy car to work on….but the service and quality is exceptional.

This car was already extremely fast - it is now supersonic!!!

Thanks for a fantastic job!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very efficient and great online booking. The remap I went in for certainly noticeable on power and mpg. Nice waiting room while you wait too. 5 star service thank you

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

From my initial contact, to quote and booking was seamless. Communication was constant and friendly. Olivia was friendly and knowledgeable, she kept in contact with me throughout my booking slot. Highly recommended, will be back for my next service.

April 22, 2026
Unprompted review
Rated 4 out of 5 stars

Took a couple of visits to get the tune right.

Bit conflicted about this review, I'm thinking 5 stars for the outcome but 3 stars for the experience.

I had an engine + gearbox tune and whilst the engine was fine, the gearbox tune introduced some issues:
1. Stuck in second gear in urban driving, would not change up from 2nd to 3rd meaning it was quite noisy and not very nice to drive.
2. Cruise control would continuously shift between 4th and 5th on any incline; on steeper inclines it would shift up into 6th then the engine revs would drop, the car stutter such that I had to pull it out of cruise so it would change down.

They fixed it after a second visit and it's much better now and in fact I'm delighted with the results as it's really made the car much stronger.

However, they were not very good at saying what had been done or what they did to fix. Made me a bit nervous that there would still be issues after the second visit but it's fine now.

I also booked in for a cold air intake but this also had to wait for the second visit as the wrong one ordered for the first visit.

I chose this firm because they said they did a lot of Audis so I hadn't expected there to be problems or to have to go back.

To their credit, they didn't quibble but I would prefer they'd communicated a bit more about the problem and what they did to fix. In the end it's alright now.

April 2, 2026
Unprompted review
JF Automotive Kent logo

Reply from JF Automotive Kent

Hi Nick,
Thank you for being honest. I’m glad the engine and gearbox are where you wanted them after the second visit, and I’m sorry the first visit introduced those shift and cruise issues, that we ordered the wrong cold air intake, and that we didn’t explain clearly what we’d changed. You shouldn’t have been left nervous about coming back.

We’re a small family-run business and communication should have been better. Please call 01622 321500 or sales@jfautomotive.co.uk if anything still doesn’t feel right. I’ll also follow up by email.

Best Regards, John Ford - Director

Rated 5 out of 5 stars

I arrived 45 minutes late for an 08:00…

I arrived 45 minutes late for an 08:00 appointment/slot. I mentioned being late and it wasn't an issue. I was told I could sit and wait in reception. Within an hour the issue I came in for was resolved. Made payment and I was at home on time for my Meeting. Friendly and Professional Staff. Constantly in communication from when I first made contact. I would recommend this Organization to anyone. Thanks

April 13, 2026
Rated 5 out of 5 stars

i8 stage 1 remap

Got my BMW i8 tuned with JFA and straight away it's a noticeable difference with the pull and 0-60 times. Overall was a professional and detailed visit, they did all the necessary checks and made sure everything was done with the right steps.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Second time back now to JFA automotive…

Second time back now to JFA automotive Kent 1st time for an engine & gearbox map absolutely changed the car it is now amazing! Second time was for a dyno on the drag car, friendly staff good equipment free coffee what more do you want definitely recommend

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish the service was…

From start to finish the service was first class, Everything was explained in detail and followed up by message and email. Staff were brilliant and all work carried out on time and within the price agreed. I would highly recommend there services

April 3, 2026
Rated 4 out of 5 stars

Had a recent stage 1 remap done at JFA

Had a recent stage 1 remap done at JFA, this is my 2nd vehicle (12 years in-between visits) I've had done by this company. I returned due to their reputation and knowledge. I didn't use their rolling road this visit, I did on my 1st visit, due to not chasing numbers as looking for driveability, and secondly as an mechanical engineer I personally found the sound of cars red lining mechanically wrong, I know it's a very safe process. My answered most of my questions or but 1 regarding LSPI (low speed pre ignition) and how the map could help prevent it. I would reuse JFA again for other vehicles.

March 27, 2026
Unprompted review
JF Automotive Kent logo

Reply from JF Automotive Kent

Hi Lee,
Thank you for coming back to us after 12 years, and for the review. Sorry we didn’t fully answer your LSPI question on the map. If you want to pick that up, 01622 321500 or sales@jfautomotive.co.uk. I’ll also follow up by email.

Best Regards, John Ford - Director

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