JF Automotive Kent Reviews 

1,080
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and incredibly knowledgeable staff who make the booking process completely seamless and provide truly exceptional service from start to finish. Many people highlight the high quality of the automotive work, noting significant improvements in vehicle performance, smoother gear changes, and overall much better driving experiences. However, some reviewers were not happy with unexpected scheduling delays, extended waiting times at the busy workshop, and communication issues regarding appointments. A few other people also felt that certain specialized tuning results were somewhat disappointing, sluggish, or required unexpected return visits for adjustments.

What people talk about most

Service

People report overwhelmingly positive experiences with the professional service provided. Customers highlight... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite, welcoming,... See more

Product

Consumers find product to be positive, highlighting significant improvements in vehicle performance and... See more

Quality

Customers report great satisfaction regarding the overall quality of work and performance enhancements.... See more

Booking process

Clients share positive opinions on booking_process, describing the procedure as simple, prompt, and seamless.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heard good things about JF especially their mapping side so decided to get my 3 series diesel down to them for an EGR delete and coding out.. They supplied and fitted a Darkside Developments EGR delet... See more

Company replied

Rated 5 out of 5 stars

I recently had my Audi B8.5 - 1.8TFSI Avant stage 1 tuned by JF Automotive , the process of booking was very easy and the staff were extremely helpful with recommending the correct tune Tuning took... See more

Rated 5 out of 5 stars

I have a Shogun that has an air conditioner problem. Several garages nearer me have been unhelpful and dismissive, telling me what they think the problem is and how to solve it but unable or unwilling... See more

Rated 5 out of 5 stars

Great customer service, recently brought my Skoda fabia here and when faced with an issue they didn’t hesitate to call me and let me know my options with going ahead with the ecu remap. Technician a... See more


Company details

  1. Auto Tune Up Service
  2. Auto Machine Shop
  3. Auto Repair Shop
  4. Car Accessories Store
  5. Car Repair and Maintenance
  6. Tuning Automobile

Written by the company

JF Automotive has become one of Europe's leading engine & gearbox software development companies. Delivering software to its own internal dealer network and to the public. Purpose built research and development centre including dyno facilities backed by the great JFA Team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(1,080)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Land Rover Discovery project work

Again, my planning of the work on my mid life crisis Discovery meant that I wanted to have the brake fluid changed and the power steering fluid also changed.

As per usual, the team at JF Auto went above and beyond, as this truck needs more that a cheap value fluid swap and got the high end work, fluid and that little extra that the JF team give.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Audi B8.5 stage 1 Tune

I recently had my Audi B8.5 - 1.8TFSI Avant stage 1 tuned by JF Automotive , the process of booking was very easy and the staff were extremely helpful with recommending the correct tune

Tuning took under an hour and the results were incredible ,I’m very happy with the work JF done and would recommend them to anyone looking to add a little extra to their vehicle

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Mike

Thank you . Everything was easy , dealing with the company EASY
Communications and customer service EASY
Transacting EASY
Product arriving timely Excellent
Performance of the product so far it has been excellent

January 5, 2026
Rated 5 out of 5 stars

Took my 530 f10 in for a major service

Took my 530 f10 in for a major service, this was completed with a full check of the vehicle. The car was done on time and print out of what was done and checked and a heads up of anything that may need doing in the future all in all a great service

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

JFA, audi s3 fault

JFA, very professional and the team where all very helpful. My audi s3 went in for a noise coming from the haldex unit. Diagnosised the problem and explained eveything to me and booked me back in to get some more work done. This is the only garage I will taking my s3 to from now on thank you very much.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience, really great service. Always got a quick response to questions, and they were super helpful.
The work done has made a huge difference to the car.
Highly recommended. Will definitely use them again.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Completely transformed the performance…

Completely transformed the performance of my Transit Custom especially in the low end gears. So happy with the changes made to it and can feel the difference after the remap with how it now drives.

Very professional service which was followed up numerous times to ensure satisfaction.

Would highly recommend

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

How professional the place is

I've been a retuning customer to JF automotive and each time I've never been disappointed. They have kept my car so healthy it feels like it's been brought straight from the dealership each time! All of the team really do everything to put you first to make sure your satisfied. I really do urge anyone to bring there car into and experience it for yourself

December 30, 2025
Unprompted review

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