JHP Services Reviews 81

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the highly professional, friendly, and helpful staff. Many highlight the team's expertise, efficiency, and thoroughness in their work, often noting their reliability and clear explanations. People frequently mention the promptness of service, with engineers arriving on time and keeping them updated. The team is also appreciated for being tidy and considerate, ensuring a clean work area.

What people talk about most

Service

Customers consistently report positive experiences with the service. Reviewers highlight the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from a super friendly team. Responded quickly to initial enquiry about faulty home boiler control timer. Visited to give quote (very competitive). Installed new system quickly and... See more

Rated 5 out of 5 stars

JHP Services were recommended to us last winter when our boiler suddenly died during the coldest week. Jamie and his team attended and got everything back up and running, and carried out a service a... See more

Rated 5 out of 5 stars

Jamie is friendly, courteous and an absolute professional. I’ve used his services for over 10 years. He fitted a new boiler system for us (still going strong with never any issues) when we first bough... See more

Rated 5 out of 5 stars

Have employed Jamie for several years now. Excellent work carried out every time. Latest visit was to service Gas Boiler and install a new kitchen sink with Quooker boiling water tap. Very good explan... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service
  3. Heating Contractor
  4. Plumber

Written by the company

JHP Services is your trusted local expert in plumbing and heating services, proudly serving the Edinburgh community and surrounding areas. With years of experience, we have built a reputation for delivering top-quality workmanship, exceptional customer service, and reliable solutions for all your plumbing and heating needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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Rated 5 out of 5 stars

JHP Aaron and Alex did a great job ...

JHP Aaron and Alex did a great job in relocating a radiator and temporarily removing others prior to decorating and then reinstating. Alexandra was very helpful as usual in reprioritising my job when I had to reschedule due to delays with other trades. Happy to recommend them again as they are my go to heating/plumbing company.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

The best advice and support we have ever had from tradespeople!

Jamie and the team have consistently provided the best advice and support we have ever had from tradespeople. The original advice on the fitting of our Air Source Heat Pump was thoughtful and wise, dealing with a difficult installation in tight spaces underfloors and in cupboards. The who process was conducted extremely competently and professionally. Follow-up and services have been equally so. We always look forward to annual service visits!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Bathroom radiator sorted!

Had what we thought was a radiator needing replaced. When Aaron came out he managed to fix it saving a lot of upheaval and time.
The other work he did was extremely good and dealing with the company really easy.
Communication is very good - sometimes over communicating! We will definitely use again and highly recommend.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Boiler and gas fire annual service

Having used this company for many years I have always recieved excellent service from annual servicing of gas fire and boiler to plumbing work .Also friendly and helpful and professional from very first point of contact to team who carry out the work .

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Boiler service

Booked appointment, communication before and after appointment. engineer very polite,knowledgeable, tidy and arrived at appointed time. highly recommend

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Always on time

Always on time, friendly, very considerate. I feel reassured that the have done a good job. We have used them several times previously and wouldn't hesitate to again.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Aaron arrived promptly to check a small…

Aaron arrived promptly to check a small leak.He was pleasant & efficient, sourcing the problem immediately.The issue was dealt with effectively & quickly.I was very happy with the work carried out and would highly recommend'JHP' services for any plumbling issues.All the team are trustworthy, knowledgable, professional & friendly.I would highly recommend their services.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service as usual from the JHP…

Fantastic service as usual from the JHP team , Jamie on the ground and Alexandra in the office. E-mails are always answered pretty much immediately and Jamie is out to sort out the problem. This last time it was a baffling one but Jamie stayed until he got to the bottom of it and got it fixed. Incredibly personable and charming and always a joy to have in the house , nothing is ever too much trouble. Can't recommend highly enough

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Aaron came along within in the pre-agreed time window, he sent me a text 20 minutes before arrival, he donned shoe covers before entering the house and he carried out the boiler service quietly and efficiently, leaving everything tidy on departure.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

A great service from the JHP Services team

From the moment I contacted JHP Services I received an excellent service. The booking was made by phone and I received an immediate confirmation email.
In the days before and on the day itself I was kept fully updated on when the engineer would arrive and he turned up right on time.
He took considerable time and care to fix the leaking pipe and we’ve had absolutely no problems since.
A great service from first to last and I’d have no qualms in recommending JHP Services

February 5, 2026
Unprompted review

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