JHP Services Reviews 81

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the highly professional, friendly, and helpful staff. Many highlight the team's expertise, efficiency, and thoroughness in their work, often noting their reliability and clear explanations. People frequently mention the promptness of service, with engineers arriving on time and keeping them updated. The team is also appreciated for being tidy and considerate, ensuring a clean work area.

What people talk about most

Service

Customers consistently report positive experiences with the service. Reviewers highlight the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from a super friendly team. Responded quickly to initial enquiry about faulty home boiler control timer. Visited to give quote (very competitive). Installed new system quickly and... See more

Rated 5 out of 5 stars

JHP Services were recommended to us last winter when our boiler suddenly died during the coldest week. Jamie and his team attended and got everything back up and running, and carried out a service a... See more

Rated 5 out of 5 stars

Jamie is friendly, courteous and an absolute professional. I’ve used his services for over 10 years. He fitted a new boiler system for us (still going strong with never any issues) when we first bough... See more

Rated 5 out of 5 stars

Have employed Jamie for several years now. Excellent work carried out every time. Latest visit was to service Gas Boiler and install a new kitchen sink with Quooker boiling water tap. Very good explan... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service
  3. Heating Contractor
  4. Plumber

Written by the company

JHP Services is your trusted local expert in plumbing and heating services, proudly serving the Edinburgh community and surrounding areas. With years of experience, we have built a reputation for delivering top-quality workmanship, exceptional customer service, and reliable solutions for all your plumbing and heating needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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Rated 5 out of 5 stars

Very professional

JHP do a very professional, thorough job, checking all possible causes. They are very personable and very competitive on price (especially for the service). They have done emergency work, new boiler installation and maintenance checks in my flat. I couldn't recommend them enough.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service - friendly team

Fantastic service from a super friendly team. Responded quickly to initial enquiry about faulty home boiler control timer. Visited to give quote (very competitive). Installed new system quickly and helped to get it online and even set up my phone for me so it connected to new wall timer panel. Jamie who visited was very friendly, helpful and very professional. Arrived promptly for all visits. Will defo use them again and would highly recommend.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable people.

I have used JHP previously and always find them to be totally professional in every aspect of the service they provide.
It's a big bonus that they are also very pleasant to deal with.
I would recommend them without reservation.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

JHP Services

JHP were really professional and competent and kept us well informed throughout the works. Would recommend.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Not just plumbers but engineers too!!!

First time meeting Jamie was at my mother's house. She was planning on replacing her water pump (which would only fail every year)and was not a very good working system. Jamie instantly saw a far greater solution, showing real expertise and and craftsmanship in his work !! My mother now has a fantastic water system !! ( she hadn't had proper hot water for years)...cannot thank these guys enough for looking after her so well ... Complete game changer ...
These.guys are considerate and friendly and have full trust in them! You are in good hands !
Wonderful family run business with Alexandra running the business/admin side too ...
Will never go to another plumber again!! ☺️10 out of 10 !!!

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Good Customer Service will use JHP again.

Very happy with the work JHP services provided. The whole process from booking the appointment to job completion was straightforward. I was given a 2 hour window for the arrival of Jamie the engineer and 10 minutes prior to arrival was sent a text saying he was ion his way. Jamie was polite and professional in servicing my ATAG boiler. The completed certificates were send promptly. Would highly recommend this company.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

When I contacted JHP they were very…

When I contacted JHP they were very quick to provide the requested quote and gave me an appointment at very short notice to accommodate me. The level of workmanship was very good and everyone I dealt with were very pleasant and courteous. I would certainly recommend using JHP.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great work. Absolute professional.

Jamie is friendly, courteous and an absolute professional. I’ve used his services for over 10 years. He fitted a new boiler system for us (still going strong with never any issues) when we first bought our flat, and has since carried out servicing and general plumbing jobs to an exceptionally high standard. I would never go elsewhere.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

A very professional company

We moved house about a year ago, our regular plumber that we’ve known for years, informed us that our new house had in industrial heating system and that he was qualified to do work on it, he recommended that we use JHP Services, we did. What a great experience, Jamie who serviced our boilers was polite, informative, very tidy and did a great job. As well as doing the work, they generated a pdf report with photos that documented everything that was done. All in all a quality service.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

lwould recommend JHP to anyone who…

lwould recommend JHP to anyone who needs a mew boiler very satisfied with the boiler and fitting also would like to give alex a mention aswell he was very good and polite and answered anything he was asked

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Turned up when expected, diagnosed the issue, got the part, fixed it. Was pleasant to deal with. Can't ask for more. Will definitely use again.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and excellent service

Have employed Jamie for several years now. Excellent work carried out every time. Latest visit was to service Gas Boiler and install a new kitchen sink with Quooker boiling water tap. Very good explanations provided and work performed quickly and cleanly. Very happy to recommend

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

attentive and reliable

Jamie at JHP is really thoughtful - clear communicator, explains everything really well. Feels like the team really cares about doing a good job, and that someone's available to answer follow up questions. The work is always really reliable too - strongly recommend.

September 17, 2025
Unprompted review

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