House to Home Reviews 

99
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their purchases arrive extremely quickly and are exceptionally well packaged to prevent any possible damage during transit. People are also very happy with the overall quality of the products, describing them as stylish, durable, reliable, and very easy to install without professional help. Some reviewers were not happy with their online shopping experience, noting unexpected shipping delays or missing items from their received packages. A few consumers also pointed out that certain deliveries were incomplete or experienced significantly prolonged transit times across different regions.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the fast delivery and top quality... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast and prompt... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly. While some consumers... See more

Service

People report positive experiences with service, highlighting quick, efficient, and hassle-free transactions.... See more

Quality

Consumers find quality to be positive, highlighting fast delivery and top quality items. Reviewers express... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service, ordered tiles at 8pm on a Monday evening and they were delivered on Wednesday morning, from Cork to Roscommon! Very well packed and protected for transit. Had an immediate response w... See more

Rated 5 out of 5 stars

Great to see a shop with such range. As a tradesman I can confidently recommend JMR to my clients knowing the products they stock will be to a high quality, which makes my job easier and my clients... See more

Rated 5 out of 5 stars

100% Online shopping for tiles! I bought tiles from their website. P.S. I live in Wexford, and the store is based in Cork. Since they offer the PayPal payment option, I was not worried about a sca... See more

Rated 5 out of 5 stars

Would highly recommend it's a totally painless experience. I bought 32m of tiles, delivery was fast and credit really has to be given to whoever packed them, properly stacked with corner protection an... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Decoration and Interior Design Store
  4. Flooring Store
  5. Paint Store
  6. Tile Store

Written by the company

We offer everything from home interiors and accessories to tiles, flooring, bathroom ware, paint & decor. From cushions & curtains, to decorations, gifting, home fragrances and bath & body, we have everything to make a house your home. Our large showroom showcases our wide selection of tiles, laminate & engineered flooring, bathroom furniture and paint & decor departments.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(99)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company!

Great company in every respect, affordable prices, fast shipping and very well secured. I recommend it 1000%!

January 13, 2025
Rated 5 out of 5 stars

Great Quality

Very nice website. Quick delivery using recycled packaging. Bought Christmas items and all are very good quality.

December 23, 2024
Rated 5 out of 5 stars

The gift I ordered originally came…

The gift I ordered originally came broken however the moment I emailed I got a response. They were so incredibly helpful and accommodating and had a new product sent out to me in the next day. I had a wonderful experience with this company and would most definitely recommend it.

November 25, 2024
Rated 5 out of 5 stars

Great Irish products and service

I've made a number of online purchases, all the orders were delivered really quickly each time. The loyalty points were an unexpected bonus.

In addition, the staff have a lovely friendly approach and were very effective addressing my query.

I was delighted to find exactly what I was looking for from a small and local business.

November 20, 2024
Rated 5 out of 5 stars

Efficient Ordering Process

I ordered the product, they email me to confirm it was ready for collection straight away and I collected it. NO messing, just good service

September 30, 2024
Rated 1 out of 5 stars

The clock arrived and was faulty did…

The clock arrived and was faulty did not work I sent back at cost of 15.50 and they say they have not received so no money no clock for me

August 19, 2024
House to Home logo

Reply from House to Home

Hi Archie. Sorry this returns process hasn't gone smoothly for you. I believe you have been in communication with our sales team throughout the process. As they have said, once we receive the clock and can confirm that it is defective we will happily issue a full refund for both the clock and the cost you incurred sending it back to us.

Unfortunately we have no way to track the delivery you sent on our side and only you can use the tracking information you were given when posting it, to see where the parcel is now and when it will arrive. Parcels can get delayed from time to time in sorting warehouses for a number of days, but you should be able to find its exact location using your tracking information. As soon as it arrives back to us we will be in touch straight away.

Rated 5 out of 5 stars

Beautiful lamp, exactly as described.

I ordered a beautiful antique lamp. It is perfect for the sideboard in my kitchen. It came exactly as described. It was very well wrapped, as the shade is glass. The delivery did take a while, but it was worth the wait! It has a two pin plug, so I did have to purchase an adapter.

February 7, 2024
Rated 2 out of 5 stars

Was sent the wrong order

January 22, 2024
House to Home logo

Reply from House to Home

Hi Noreen. I apologise for the picking mistake where the wrong colour variant was sent to you. I understand you have been speaking to our sales team and the correct colour variant of the cushion you wanted is now on it's way to you. Sorry for the inconvenience that this error has caused and if you have any other issues don't hesitate to get in touch.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look