I ordered a pair of Start-Rite school shoes for my son via Amazon from this company. The listing image clearly showed a strapped style, but I was sent a laced pair instead. When I contacted... See more
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See what reviewers are saying
I ordered these sandals as a backup pair because they are sooo comfortable and had become unavailable locally. Delivery was prompt, the only issue I had was that I ordered beige and received a black... See more
The shoes I ordered were out of stock, yet were still showing as available on the website. It took a week for them to be obtained and then delivered to me. I was promised updates on the progress of m... See more
Company replied
I had to wait ages for them. When they arrived the writing was nearly off on sandal on the insole and white marks under sole. I was told one pair had not been sent out as faulty, to receive these faul... See more
Company details
Information provided by various external sources
Choose from a range of fabulous footwear and accessories at great prices. We pride ourselves in providing super customer service, and ensuing you pay the best price for quality branded footwear. We are a small company based in Leek, Staffordshire, and have been established since 1984.
Contact info
2/4 Stanley Street, ST13 5HG, Leek
- 0800 294 1074
- enquiries@jmshoes.co.uk
- jmshoes.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great and quick service
The shoes I ordered were too narrow for me as it turned out - just one of those thigs. They processed the return no fuss and very quickly indeed. very happy
Absolutely Delighted
My wellibobs are so comfortable, so well made and pretty too.
I am very pleased with my purchase.
They didn't take too long to arrive and they were very reasonably priced.
Prompt delivery
I ordered these sandals as a backup pair because they are sooo comfortable and had become unavailable locally.
Delivery was prompt, the only issue I had was that I ordered beige and received a black pair instead. I decided to keep them just because I could still wear them with other outfits have.
Fantastic service
Ordered here next day thank you and even a pen with returns form amazing service thank you
Easy purchase online and quick delivery
Easy to purchase online and arrived 2 days later!
Fantastically fast and great comminication!
Fast, immediate despatch, great purchase experience!
Quality comfy shoes.
Really quick hassle free ordering and delivery. Lovely comfy shoes, I have plantar and suffer from very painful heels, these shoes have a lovely padded sole so I am able to wear them much longer than normal flat shoes. Lovely quality and look great :)
Great value and service
I was looking for a particular pair of Fitflops and came across this company online. I got the shoes for a great price and was pleased to get free delivery as well. Excellent
First time shopper with this company
Very straightforward, no problems encountered.
Fabulous sandals, delivered speedily.
This is the first time I have ordered from John Martin Shoes but will not be the last. the sandals I ordered were dispatched incredibly quickly, and there were emails throughout the process to keep me updated.
Gorgeous
Gorgeous and very comfortable on trend sandals had loads of compliments
Love my sandals
I am amazed at this fantastic find!
1. My size in stock
2. Free delivery
3. Immediate despatch
4. Free pen
I am delighted and will most certainly shop with John Martin again THANK YOU!! Xxx
Fast,excellent service
Arrived really quickly and item great as expected.
prompt sevice
order and delivered within 2 days however didn't fit so had to return
Delivery outside UK
Ordered a pair of shoes to Finland. Very fast delivery. Worked very well. Will absolutely order again.
Great selection
Found the shoe I wanted in my size at a great price. Delivery was two days later. Would recommend
First time customer
Thanks for a great service. Easy website, fast delivery and a good price. Free postage too! I will be recommending to my friends.
Great service
Very quick delivery. Unfortunately I had to return the item, but the return was easy via Royal Mail and I received my refund within a few days.
Excellent service and will definitely shop with them again
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