John Martin Shoes Reviews 262

TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

I ordered a pair of Start-Rite school shoes for my son via Amazon from this company. The listing image clearly showed a strapped style, but I was sent a laced pair instead. When I contacted... See more

Rated 4 out of 5 stars

I ordered these sandals as a backup pair because they are sooo comfortable and had become unavailable locally. Delivery was prompt, the only issue I had was that I ordered beige and received a black... See more

Rated 3 out of 5 stars

The shoes I ordered were out of stock, yet were still showing as available on the website. It took a week for them to be obtained and then delivered to me. I was promised updates on the progress of m... See more

Company replied

Rated 2 out of 5 stars

I had to wait ages for them. When they arrived the writing was nearly off on sandal on the insole and white marks under sole. I was told one pair had not been sent out as faulty, to receive these faul... See more

Company details

  1. Shoe Store

Information provided by various external sources

Choose from a range of fabulous footwear and accessories at great prices. We pride ourselves in providing super customer service, and ensuing you pay the best price for quality branded footwear. We are a small company based in Leek, Staffordshire, and have been established since 1984.


Contact info

2.0

Poor

TrustScore 2 out of 5

262 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great and quick service

The shoes I ordered were too narrow for me as it turned out - just one of those thigs. They processed the return no fuss and very quickly indeed. very happy

August 18, 2016
Unprompted review
Rated 5 out of 5 stars

Absolutely Delighted

My wellibobs are so comfortable, so well made and pretty too.
I am very pleased with my purchase.
They didn't take too long to arrive and they were very reasonably priced.

August 17, 2016
Unprompted review
Rated 4 out of 5 stars

Prompt delivery

I ordered these sandals as a backup pair because they are sooo comfortable and had become unavailable locally.
Delivery was prompt, the only issue I had was that I ordered beige and received a black pair instead. I decided to keep them just because I could still wear them with other outfits have.

August 16, 2016
Unprompted review
Rated 5 out of 5 stars

Quality comfy shoes.

Really quick hassle free ordering and delivery. Lovely comfy shoes, I have plantar and suffer from very painful heels, these shoes have a lovely padded sole so I am able to wear them much longer than normal flat shoes. Lovely quality and look great :)

August 7, 2016
Unprompted review
Rated 5 out of 5 stars

Great value and service

I was looking for a particular pair of Fitflops and came across this company online. I got the shoes for a great price and was pleased to get free delivery as well. Excellent

August 6, 2016
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Gorgeous and very comfortable on trend sandals had loads of compliments

July 30, 2016
Unprompted review
Rated 5 out of 5 stars

Love my sandals

I am amazed at this fantastic find!
1. My size in stock
2. Free delivery
3. Immediate despatch
4. Free pen

I am delighted and will most certainly shop with John Martin again THANK YOU!! Xxx

July 30, 2016
Unprompted review
Rated 5 out of 5 stars

First time customer

Thanks for a great service. Easy website, fast delivery and a good price. Free postage too! I will be recommending to my friends.

July 25, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Very quick delivery. Unfortunately I had to return the item, but the return was easy via Royal Mail and I received my refund within a few days.
Excellent service and will definitely shop with them again

July 24, 2016
Unprompted review

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