John Martin Shoes Reviews 262

TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

I ordered a pair of Start-Rite school shoes for my son via Amazon from this company. The listing image clearly showed a strapped style, but I was sent a laced pair instead. When I contacted... See more

Rated 4 out of 5 stars

I ordered these sandals as a backup pair because they are sooo comfortable and had become unavailable locally. Delivery was prompt, the only issue I had was that I ordered beige and received a black... See more

Rated 3 out of 5 stars

The shoes I ordered were out of stock, yet were still showing as available on the website. It took a week for them to be obtained and then delivered to me. I was promised updates on the progress of m... See more

Company replied

Rated 2 out of 5 stars

I had to wait ages for them. When they arrived the writing was nearly off on sandal on the insole and white marks under sole. I was told one pair had not been sent out as faulty, to receive these faul... See more

Company details

  1. Shoe Store

Information provided by various external sources

Choose from a range of fabulous footwear and accessories at great prices. We pride ourselves in providing super customer service, and ensuing you pay the best price for quality branded footwear. We are a small company based in Leek, Staffordshire, and have been established since 1984.


Contact info

2.0

Poor

TrustScore 2 out of 5

262 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Earth Spirit Houston Sandals size 42

Fabulously comfortable sandals and lovely looking too. Easy to order and extremely quick delivery, would definitely recommend and order from this company again. Tried to buy the same sandals from a shop in town and they told me Earth Spirit didn't do a size 42?! Well they obviously do and they were cheaper on line, love them and John Martin Shoes 😄

July 22, 2016
Unprompted review
Rated 5 out of 5 stars

A Great Shoe Shopping Web Site

The shoes are all great quality and well known brands no fakes here!! I have now ordered twice from John Martin and found the service excellent everything arrives fast (and I live in Cyprus) all well packed so no damage to the items. Communication is good the sale items are great.
There is plenty of variety styles and colours I would recommend John Martin to everyone.

July 20, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered online after searching for stockists....as out of stock in other places. Lovely sandals, prompt, courteous service & informed well with tracking number right up to delivery. Thank you & well done. This was my first order & will definitely consider using again as a wide range of brands available from John Martin shoes.

July 8, 2016
Unprompted review
Rated 5 out of 5 stars

Easy to order..Fast Delivery

Very easy to order, super fast FREE delivery, lovely shoes. I will definitely be ordering with this fabulous company again. Hadn't heard of them before finding on the Internet and have told family and friends so they too can enjoy the top service this little company offers.

July 4, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent!

No need to look elsewhere...for excellent customer service, fast safe delivery, and great prices! Will be back

July 1, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Shoes delivered promptly and well packed. Enquiries dealt with quickly and courteously. I've used this company before and will certainly do so again.

July 1, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant service, great price,

Was looking for a particular brand and style of shoe and found it on the John Martin site at a very good price. Paid for 2-3 day delivery and got delivery the very next day! Will definitely use this excellent company again.

June 20, 2016
Unprompted review
Rated 5 out of 5 stars

Shoes

Delivery and packing was good.
The shoes are lovely and comfortable

June 19, 2016
Unprompted review

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