I ordered a pair of Start-Rite school shoes for my son via Amazon from this company. The listing image clearly showed a strapped style, but I was sent a laced pair instead. When I contacted... See more
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See what reviewers are saying
I ordered these sandals as a backup pair because they are sooo comfortable and had become unavailable locally. Delivery was prompt, the only issue I had was that I ordered beige and received a black... See more
The shoes I ordered were out of stock, yet were still showing as available on the website. It took a week for them to be obtained and then delivered to me. I was promised updates on the progress of m... See more
Company replied
I had to wait ages for them. When they arrived the writing was nearly off on sandal on the insole and white marks under sole. I was told one pair had not been sent out as faulty, to receive these faul... See more
Company details
Information provided by various external sources
Choose from a range of fabulous footwear and accessories at great prices. We pride ourselves in providing super customer service, and ensuing you pay the best price for quality branded footwear. We are a small company based in Leek, Staffordshire, and have been established since 1984.
Contact info
2/4 Stanley Street, ST13 5HG, Leek
- 0800 294 1074
- enquiries@jmshoes.co.uk
- jmshoes.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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The shoes are all great quality and well known brands no fakes here!! I have now ordered twice from John Martin and found the service excellent everything arrives fast (and I live in Cyprus) all well packed so no damage to the items. Communication is good the sale items are great.
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Ordered online after searching for stockists....as out of stock in other places. Lovely sandals, prompt, courteous service & informed well with tracking number right up to delivery. Thank you & well done. This was my first order & will definitely consider using again as a wide range of brands available from John Martin shoes.
Easy to order..Fast Delivery
Very easy to order, super fast FREE delivery, lovely shoes. I will definitely be ordering with this fabulous company again. Hadn't heard of them before finding on the Internet and have told family and friends so they too can enjoy the top service this little company offers.
First class seller
Great company to deal with, absolutely no problems at all and quick delivery service.
Excellent!
No need to look elsewhere...for excellent customer service, fast safe delivery, and great prices! Will be back
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Shoes delivered promptly and well packed. Enquiries dealt with quickly and courteously. I've used this company before and will certainly do so again.
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Love these shoes, very comfortable and stylish. Fast delivery too!
Just what I needed,and came so speedily,Thankyou.
Fantastic service and choice if you live overseas. Fulfilled my expectations.thankyou.
Excellent
Great service and prompt delivery, wouldn't hesitate to use again.
Brilliant service, great price,
Was looking for a particular brand and style of shoe and found it on the John Martin site at a very good price. Paid for 2-3 day delivery and got delivery the very next day! Will definitely use this excellent company again.
Shoes
Delivery and packing was good.
The shoes are lovely and comfortable
very good company to deal with
I have used this company several times and can recommend them
Great service, fast delivery
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