I ordered a pair of Start-Rite school shoes for my son via Amazon from this company. The listing image clearly showed a strapped style, but I was sent a laced pair instead. When I contacted... See more
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See what reviewers are saying
I ordered these sandals as a backup pair because they are sooo comfortable and had become unavailable locally. Delivery was prompt, the only issue I had was that I ordered beige and received a black... See more
The shoes I ordered were out of stock, yet were still showing as available on the website. It took a week for them to be obtained and then delivered to me. I was promised updates on the progress of m... See more
Company replied
I had to wait ages for them. When they arrived the writing was nearly off on sandal on the insole and white marks under sole. I was told one pair had not been sent out as faulty, to receive these faul... See more
Company details
Information provided by various external sources
Choose from a range of fabulous footwear and accessories at great prices. We pride ourselves in providing super customer service, and ensuing you pay the best price for quality branded footwear. We are a small company based in Leek, Staffordshire, and have been established since 1984.
Contact info
2/4 Stanley Street, ST13 5HG, Leek
- 0800 294 1074
- enquiries@jmshoes.co.uk
- jmshoes.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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speedy service
Found John Martin shoes while searching for clarks silver sandals in france and as I couldn't find them on clarks fr started searching the web. Really quick service and easy to use website, with a free pen thrown in and 10% voucher for next order!If it wasn't for the postage price to France would use again as the clarks sandals were £8 cheaper than anywhere else .
sole searching
All good no worries and I saved £17 on Clarkes retail price.
Use you again
Excellent Service
Brilliant service, best online service I have ever used. Ordered at 3pm on Monday, shoes were with me in Ireland on Wednesday evening.
Will definitely be back!
Excellent.
Very pleased with product and service
Very pleased with service and product. Will definitely use John martin again
Perfect
1st class transaction. Ease of ordering and super fast delivery.
Clarks Clinton Men's shoes
Great service, great price! My son wears these shoes for work, he has a wide foot but finds them very comfortable.
Good price and free delivery
Good choice, good price and free delivery. Got a nice surprise with my first order - free chocolate and a shopping bag
Excellent service
I ordered some sandals, sadly I had to return them as they weren't suitable but the service given was first class. Wouldn't hesitate to use this firm again in the future. Very impressed by them.
ladies shoes
Wife very pleased with shoes delivery first class thankyou.
Speedy arrival of shoes.
Would definitely recommend this website, very impressed
EXCELLENT COMPANY
This is an excellent company to buy from. Customer service is second to none. Good shopping experience.
Excellent service
Very fast delivery and very happy with my purchase would recommend
Easy to order and prompt delivery of quality shoes
I have used this company twice and they have been excellent on both occasions regarding ordering and delivery. Would highly recommend.
Quick delivery
Quick delivery & cheaper than elsewhere. Will definitely look here before buying in shops in future.
fabulous company to deal with
I ordered a pair of shoes online on Sunday and they were delivered on Wednesday. Excellent communication and great shoes
Very Quick Service. Reliable and trustworthy web site to deal with.
Very helpful over the phone finding a pair of sandals in my size from Amazon who they also sell through as well as their main web site. Packaged up very well with protection around the shoes so as to arrive in 100% condition. Easy instructions how to return goods if not suitable. Very quick delivery via Royal Mail. 100% recommend John Martin Shoes.
Great value
The right products at the right price! Fantastic delivery time too.
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