John Martin Shoes Reviews 262

TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

I ordered a pair of Start-Rite school shoes for my son via Amazon from this company. The listing image clearly showed a strapped style, but I was sent a laced pair instead. When I contacted... See more

Rated 4 out of 5 stars

I ordered these sandals as a backup pair because they are sooo comfortable and had become unavailable locally. Delivery was prompt, the only issue I had was that I ordered beige and received a black... See more

Rated 3 out of 5 stars

The shoes I ordered were out of stock, yet were still showing as available on the website. It took a week for them to be obtained and then delivered to me. I was promised updates on the progress of m... See more

Company replied

Rated 2 out of 5 stars

I had to wait ages for them. When they arrived the writing was nearly off on sandal on the insole and white marks under sole. I was told one pair had not been sent out as faulty, to receive these faul... See more

Company details

  1. Shoe Store

Information provided by various external sources

Choose from a range of fabulous footwear and accessories at great prices. We pride ourselves in providing super customer service, and ensuing you pay the best price for quality branded footwear. We are a small company based in Leek, Staffordshire, and have been established since 1984.


Contact info

2.0

Poor

TrustScore 2 out of 5

262 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

An excellent choice

I am so pleased to have found John Martin Shoes. They enabled me to get some Clarke's shoes I had been unable to get anywhere else.
Many thanks John Martin! Delivery was very speedy!

April 2, 2016
Unprompted review
Rated 5 out of 5 stars

Earth Spirit

These shoes are the most comfortable I have had for a long time and will certainly be buying more from this range. The delivery was very quick so happy all round and will also be buying more from John Marting Shoes.

April 1, 2016
Unprompted review
Rated 5 out of 5 stars

Fast efficient service

I ordered a pair of sandals, which arrived promptly the following day.
Well packaged, with a complimentary pen and key ring.
Haven't worn the Reiker sandals yet, waiting for the weather to improve, but they are stylish and comfortable.
Will recommend this company to my friends and family.

March 28, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent shoe choices

Easy to find the shoes on the website, quick delivery. Lovely choice, I wanted silver sandals for my granddaughters prom. She was very pleased with them, a good fit & very pretty designs.

March 28, 2016
Unprompted review
Rated 5 out of 5 stars

Impressed

I recently ordered sandals from this company and was very impressed with both the speed of delivery and the price. The free gifts were a nice touch, too.

March 27, 2016
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICES

The Best service , and fast postage , I highly recommended, also the price is much less then in the high st .

March 27, 2016
Unprompted review
Rated 5 out of 5 stars

A brilliant discovery!

I stumbled upon this supplier when I googled s particular shoe made by Clarks. The price was competitive but delivery and customer service and even packaging was good quality. I'd certainly use them again

March 25, 2016
Unprompted review
Rated 3 out of 5 stars

Order came late, but shoes excellent!

The shoes I ordered were out of stock, yet were still showing as available on the website. It took a week for them to be obtained and then delivered to me. I was promised updates on the progress of my order, but never received any.
However, the shoes were exactly as expected when they arrived!

March 25, 2016
Unprompted review
John Martin Shoes logo

Reply from John Martin Shoes

Hi Bob
I appreciate you are unhappy about the delay in receiving your shoes, however we did let you know that there had been an error in the stock count and we ordered another pair straight away. Your next update would be when they were shipped and you would have received an email with the tracking information.
Regards
Sara
John Martin Shoes

Rated 5 out of 5 stars

Fab!

I'm so glad I've found this website, prices are great & service even better. Like the small touch of the pen & key ring. Will defo use this site again

March 25, 2016
Unprompted review
Rated 5 out of 5 stars

Clarks Manilla Bonita Tan Leather Sandals

Wow, am so impressed with JMShoes. You have the best selection & by far the best prices, would definitely recommend. Like the other reviews I too have shopped around & found even Amazon way too expensive. Excellent service & delivery. Will definitely buy again. Thanks

March 22, 2016
Unprompted review
Rated 5 out of 5 stars

Walking on air!

I ordered a pair of Clarks sandals from John Martin and they were a great saving compared to going direct. Delivery was speedy and the sandals are gorgeous and as light as feather! The parcel included unexpected gifts.
I have already recommended the company to my friend who wants a pair and will always check in with John Martin in the future.
Due to my fantastic purchase and the service I have received, I will be walking on air!

March 22, 2016
Unprompted review

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