John Martin Shoes Reviews 262

TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

I ordered a pair of Start-Rite school shoes for my son via Amazon from this company. The listing image clearly showed a strapped style, but I was sent a laced pair instead. When I contacted... See more

Rated 4 out of 5 stars

I ordered these sandals as a backup pair because they are sooo comfortable and had become unavailable locally. Delivery was prompt, the only issue I had was that I ordered beige and received a black... See more

Rated 3 out of 5 stars

The shoes I ordered were out of stock, yet were still showing as available on the website. It took a week for them to be obtained and then delivered to me. I was promised updates on the progress of m... See more

Company replied

Rated 2 out of 5 stars

I had to wait ages for them. When they arrived the writing was nearly off on sandal on the insole and white marks under sole. I was told one pair had not been sent out as faulty, to receive these faul... See more

Company details

  1. Shoe Store

Information provided by various external sources

Choose from a range of fabulous footwear and accessories at great prices. We pride ourselves in providing super customer service, and ensuing you pay the best price for quality branded footwear. We are a small company based in Leek, Staffordshire, and have been established since 1984.


Contact info

2.0

Poor

TrustScore 2 out of 5

262 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Superb prices and service

I found jm shoes on line and was a little hesitant to order shoes because of the traditional difficulties of getting the size right. I am pleased to say that they resolved this issue through their excellent custome relations team.

April 20, 2016
Unprompted review
Rated 5 out of 5 stars

Great offers and fabulous service

I have ordered from John Martin Shoes on 2 occasions now and each time have been extremely pleased with the discount received and the (quick) free delivery. Free returns also means that if the shoes aren't the perfect fit then it's as easy to return them by mail as it is to return them to the shop. On top of all of that they also throw in a free gift! I love JM Shoes and will definitely order from them again in the future.

April 16, 2016
Unprompted review
Rated 5 out of 5 stars

Clark Etna Lime shoes

Really pleased with shoes fits and looks great I'm on my feet all day very comfortable and cheaper than other shops ...quick delivery and free post Even had a few freebies thank you

April 11, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

The items easy to order on line, you can trace your order on line as well item delivered on stated date would recommend to friends and family. Unfortunately I had to return my order but it was quick and easy to do and within days the refund was back in my account.

April 11, 2016
Unprompted review
Rated 5 out of 5 stars

Good service

Great service placed an order over the telephone on Wednesday shoes deleted on Friday . Price was fair . What more could you have asked for.

April 10, 2016
Unprompted review
Rated 4 out of 5 stars

Correct service

The chosen product is up to standard but I was disappointed that the color is not the one you can see on the web.
The service correct, although they have been slow to answer and I have not confirmed that the error had been rectified until I received the item. Although everything was correct.

April 4, 2016
Unprompted review
Rated 5 out of 5 stars

First Class service

The website was easy to use, there were updates and tracking of my order, the delivery was prompt, I would definitely recommend this company to my friends and colleagues. Absolutely First Class Sevice.

April 3, 2016
Unprompted review
Rated 5 out of 5 stars

Custome satisfaction

I was extremely impressed with the prompt delivery service. Unfortunately, my shoes didn't fit but I cannot fault the instructions for free returns. However, my brother ordered a pair of shoes and he was delighted with the service they gave!

April 2, 2016
Unprompted review

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