I ordered a pair of Start-Rite school shoes for my son via Amazon from this company. The listing image clearly showed a strapped style, but I was sent a laced pair instead. When I contacted... See more
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See what reviewers are saying
I ordered these sandals as a backup pair because they are sooo comfortable and had become unavailable locally. Delivery was prompt, the only issue I had was that I ordered beige and received a black... See more
The shoes I ordered were out of stock, yet were still showing as available on the website. It took a week for them to be obtained and then delivered to me. I was promised updates on the progress of m... See more
Company replied
I had to wait ages for them. When they arrived the writing was nearly off on sandal on the insole and white marks under sole. I was told one pair had not been sent out as faulty, to receive these faul... See more
Company details
Information provided by various external sources
Choose from a range of fabulous footwear and accessories at great prices. We pride ourselves in providing super customer service, and ensuing you pay the best price for quality branded footwear. We are a small company based in Leek, Staffordshire, and have been established since 1984.
Contact info
2/4 Stanley Street, ST13 5HG, Leek
- 0800 294 1074
- enquiries@jmshoes.co.uk
- jmshoes.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Superb prices and service
I found jm shoes on line and was a little hesitant to order shoes because of the traditional difficulties of getting the size right. I am pleased to say that they resolved this issue through their excellent custome relations team.
Birkenstock Order
Very prompt service, goods as described and at a competitive price.
Great offers and fabulous service
I have ordered from John Martin Shoes on 2 occasions now and each time have been extremely pleased with the discount received and the (quick) free delivery. Free returns also means that if the shoes aren't the perfect fit then it's as easy to return them by mail as it is to return them to the shop. On top of all of that they also throw in a free gift! I love JM Shoes and will definitely order from them again in the future.
JM does as it promises
John Martin was good on price and the delivery was free and on time
An understanding and reliable firm.
Unfortunately the shoes didn't fit but the return was handled expeditiously and satisfactorily.
very good quality.Just as ordered.Very satisfied.
These sandals are very comfortable, and of excellent quality.
Clark Etna Lime shoes
Really pleased with shoes fits and looks great I'm on my feet all day very comfortable and cheaper than other shops ...quick delivery and free post Even had a few freebies thank you
Exerlent
First class no hassell s from ordering to receiving my shoes very pleased
Excellent service
The items easy to order on line, you can trace your order on line as well item delivered on stated date would recommend to friends and family. Unfortunately I had to return my order but it was quick and easy to do and within days the refund was back in my account.
Good service
Great service placed an order over the telephone on Wednesday shoes deleted on Friday . Price was fair . What more could you have asked for.
Ladies casual shoes.
Bought the above shoes for my wife, who is very pleased with the purchase.
Arrived quickly and good value for money.
Correct service
The chosen product is up to standard but I was disappointed that the color is not the one you can see on the web.
The service correct, although they have been slow to answer and I have not confirmed that the error had been rectified until I received the item. Although everything was correct.
really good service and product!
I'm really satisfied with this purchase~
excellent all round service and delivery
Have used this company twice now and cannot fault anything about its service or delivery times. Am going to be a life long customer and there are not many companies i would say this for.
First Class service
The website was easy to use, there were updates and tracking of my order, the delivery was prompt, I would definitely recommend this company to my friends and colleagues. Absolutely First Class Sevice.
Great speedy service.
Order was delivered in rapid time. Made a good saving on my purchase from the High Street price.
Custome satisfaction
I was extremely impressed with the prompt delivery service. Unfortunately, my shoes didn't fit but I cannot fault the instructions for free returns. However, my brother ordered a pair of shoes and he was delighted with the service they gave!
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