I’ve just got myself an Audi S3, and John has been absolutely fantastic throughout the whole process. Through no fault of JMV, the finance company provided incorrect information, but John went above a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tom and Luke
Really helpful and friendly service from Luke and Tom would definitely recommend, made the whole process a lot smoother and less stressful. Couldn’t be happier, Thankyou gents.
Recently bought a car from them
Recently bought a car from them, Luke and Jake were a great help and made sure the car was ready for me, will deffo buy a car here again in the future.
Saw Luke
Saw Luke
Very thorough with the car and the deal walked out the same day with a car very happy!
Absolute great experience had such a…
Absolute great experience had such a laugh and good time with Luke he helped me out with sorting a new car for me and helping exchanging my old focus. Got a great green sirocco. Happy with everything. If you need a new car go down to jmv got some great cars there and ask for Luke.
Speedy process john very helpful happy…
Speedy process john very helpful happy with car all good
Very helpful team at JMV with a speedy…
Very helpful team at JMV with a speedy service.
Will use again.
5 stars
My son purchased a vehicle from this…
My son purchased a vehicle from this garage they were very friendly gave him a good deal and aftercare .
Great service
Great service, John was a great, really helpful. Definitely would recommend
Absolutely outstanding service from…
Absolutely outstanding service from start to finish. The team were friendly, knowledgeable, and never pushy, making the whole process stress-free and enjoyable. They took the time to answer all my questions and made sure I drove away in the perfect car for my needs. Everything was handled professionally and efficiently, with great communication throughout. I couldn’t be happier with my experience and would highly recommend this dealership to anyone looking for quality cars and excellent customer service.
I wouldn’t recommend
At the time of collection, the tailgate was not operating correctly. I was advised this was likely due to a flat auxiliary battery and that it should resolve after driving, with reassurance that the dealership would cover any work if the issue continued.
Further repairs were required, and although there was some delay and I had to follow up several times, the dealership did ultimately cover the cost as agreed. Communication throughout this process was inconsistent, which made it more frustrating than it needed to be.
Two months later, while the vehicle is still under warranty, it now requires replacement of both the main and auxiliary batteries. I understand batteries are not typically covered, but given the ongoing battery-related issues since purchase, I was disappointed that no goodwill contribution was offered.
I also tried on two occasions to discuss my concerns with another member of the team but did not receive a response. Overall, the aftersales experience has fallen short of expectations.
Landrover defender
Really helpful and friendly.
Willing to help with anything, buy with confidence here. Highly recommend.
Thank you
Great guys like a bit of banter and…
Great guys like a bit of banter and very helpful. Took care of all the paperwork for me.
I’ve just got myself an Audi S3
I’ve just got myself an Audi S3, and John has been absolutely fantastic throughout the whole process. Through no fault of JMV, the finance company provided incorrect information, but John went above and beyond to resolve everything and make sure I was able to get the car. His support and dedication were outstanding, and I couldn’t recommend the company highly enough. A great team and I’m very grateful for all their help.
John was very knowledgeable and…
John was very knowledgeable and supportive in all elements of the service and am very happy with my new car. Thank you!
John is very good and reliable .He is…
John is very good and reliable .He is very nice and polite.He helped me throughout the entire process showing me what to do and how to do it
Been absolute pleasure buying car from…
Been absolute pleasure buying car from John today went above and beyond.
John was very polite honest and…
John was very polite honest and approachable. Very good quality vehicles.
Fantastic customer service
Fantastic customer service! I bought a car from JMV and was highly impressed with the efficiency and quality of the service from the moment I walked in the showroom to collection of my car. It was a pain-free process and they did everything to accommodate my needs. I would definitely recommend them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








