Jobe Sports International Reviews 625

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent build. Many people highlight the fast delivery service and the exceptional customer service received, with some even recommending the company to their water sports clubs. However, some customers experienced issues with orders, including incorrect sizing on items like wetsuits and shoes, leading to exchanges or additional shipping costs. A few other people also felt that the delivery process was not always smooth, with some items arriving late or experiencing shipping errors.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the robustness,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durability of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast delivery times,... See more

Order

Users describe ambiguous interactions with order. While some customers easily ordered items like shoes, a... See more

Service

People report positive experiences with service. Customers praise the excellent customer service and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more

Company replied

Rated 5 out of 5 stars

Bought 2 Yarra 10’6 boards last year. These are totally amazing products, well built, stable and come with all accessories and a bag you can carry it I . These are the best buy for a family as they ac... See more

Rated 5 out of 5 stars

Excellent product quality (neoprene safety life vest for kids), comfortable, my son (3 yrs) love it - comfort has to do a lot with how child accepts accessorry like this and the more comfortable the b... See more

Rated 5 out of 5 stars

I had a warranty issue with my SUP YARRA 10.6 (the seam had com undone). I received quick, friendly and competent feedback from start to finish. Communication with the JOBE team especially with Victor... See more


Company details

Written by the company

Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100


Contact info

  • Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands

  • jobesports.com

4.5

Excellent

TrustScore 4.5 out of 5

625 reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent - neoprene safety life vest kids

Excellent product quality (neoprene safety life vest for kids), comfortable, my son (3 yrs) love it - comfort has to do a lot with how child accepts accessorry like this and the more comfortable the bigger chance for a child to wear it. Fast delivery, excellent!

June 13, 2025
Unprompted review
Rated 4 out of 5 stars

Good product but a but short in the body

Product (Jobe 2mm Long John) arrived within a few days. Nice product. Bought a S. I am normally a 10. I am a bit pear shaped but hips were good. Main issues
1. Difficult to find specific sizing guide on either Jobe website or Straight 2 You website.
2. Stitched ankles made difficult to get over foot - I may cut these off, but will see how it goes. I have a similar jacket with raw edges on sleeves that haven't damaged after years of use.
2. Body length short and very little adjustment on shoulders...slightly longer straps on both shoulders would be useful
3. Supplier doesnt refund if sizing issue, but although 'contact us' hyperlink on info page, it does not connect anywhere.
Overall the product was good value and fitted enough to try it out.

June 12, 2025
Unprompted review
Rated 3 out of 5 stars

Pre ordered a product and had to chase…

Pre ordered a product and had to chase to find out about delivery. Prompt response from customer services but sadly very confusing in response. I was told it had been sent on the 21st June - and the date if my enquiry was May 26th!! Further response insisted it had been dispatched the day after order despite being ordered on the 11th May
The product however I am generally pleased with except the inflation valve which looks like it comes from a child’s toy. Finally arrived at the end of May.

June 7, 2025
Unprompted review
Rated 3 out of 5 stars

Shorty wetsuit.

Bought an XL men’s shorty wetsuit based on the size guide on the website. However, had to send for replacement for 2XL as was too small! Jobe also don’t have size larger than XL for women’s shorty wetsuit which my wife required. Advice: go one size up when you buy.
Wetsuit excellent quality though!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

I brought the 141 wakeboard and it’s…

I brought the 141 wakeboard and it’s perfect the unit bindings make it good for everyone to use and it’s super good for beginners who want to get up delivery was insanely fast for such a large item and constant updates made it a really good expierance

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid Jobe water sports

Avoid Avoid Avoid. Tell your water sports club about this company.
Bought a Shorty wet suit using their size guide which equated to my normal cloths size large / extra large. The item, when it eventually arrived was barely a medium.( was too tight on my 14 year old son who is a small / medium) company reluctant to do a refund so have to do an exchange 2XL?
Spoke to customer service who said I had to send it back to the Netherlands at my own expense.
Spent 30 mins on chat trying to work out the returns process.
Eventually given a uk address which the accompanying E-mail said was incorrect and provided one in Bromwich with odd post Code?
Nothing on purchase to suggest it was coming from Europe. Just wondering if Jobe Europe is a genuine Jobe company ?? Never again please avoid

May 7, 2025
Unprompted review
Jobe Sports International logo

Reply from Jobe Sports International

Dear Michael, thank you for taking the time to leave a review regarding the (negative) experiences you've had with the Jobe brand. First of all, our apologies that you've encountered a situation like this. Apparently, mistakes are made on our side during the communication of your return shipment. Something that should have been prevented of course. With our HQ and warehouse EU we are based in the Netherlands, a small town called Heerewaarden. And we have an external warehouse in the UK, where we ship our goods from to customers within the UK. To solve this situation for you I would like to get in contact with you. Can you please send me a message directly to customerservice@jobesports.com, referring the mail to me, Olaf. Hope to hear from you soon. Kind Regards, Team Jobe

Rated 5 out of 5 stars

Everything worked great

Ordered, got super quick tracking number Package came one day earlier than predicted which was announced before. Everything worked perfectly. Looking forward to get the stuff on Water in Summer!!

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Took my board out for the first outing…

Took my board out for the first outing this year, for some reason the leash had disintegrated and fallen to pieces. I took a photo,sent it to customer service. Without question I was sent a new leash. Really pleased with the service. Plus we have just purchased a second new board for my wife. She loves it. Nice and lightweight, looks pretty and goes well in the water.
Highest recommendation.

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I had a problem with my order, they respond quickly and the problem was solved within the day
Quick delivery
I received a gift with my order a waterproof phone case

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Ordered a life vest for water skiing and it was too small. Sent me a replacement before I had sent the other one back. We own a boat hire company and will definitely be using Jobe again

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

My autistic 5 year old will be safe in the sea

I have a son with autism who is 5. I purchased a neoprene lifevest in size 6 that will be making him and me feel safe this Summer. It is worth every penny and neoprene will be the best to not hinder my kid s movements in the sea.
I will be getting one for me too! And saving up for the next size up for him already

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a large dry bag and great customer service

I purchased a large dry bag - so pleased with it - it’s super strong and great for all my sea swimming gear
I had a small problem with it and contacted customer services- I was totally blown away with how good Victor was - really listened and came up with a great solution- I would recommend the products and services of Jobe sports - absolutely fantastic - many thanks jo :)

November 11, 2024
Unprompted review

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