Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more
Company replied
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Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100
Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands
Replied to 88% of negative reviews
Typically replies within 1 week
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amazing after sales service, great high quality products
Excellent product quality (neoprene safety life vest for kids), comfortable, my son (3 yrs) love it - comfort has to do a lot with how child accepts accessorry like this and the more comfortable the bigger chance for a child to wear it. Fast delivery, excellent!
Ordered Bag for Towable. Easy process, great communication and arrived quickly. Bag good too..!!!
Product (Jobe 2mm Long John) arrived within a few days. Nice product. Bought a S. I am normally a 10. I am a bit pear shaped but hips were good. Main issues
1. Difficult to find specific sizing guide on either Jobe website or Straight 2 You website.
2. Stitched ankles made difficult to get over foot - I may cut these off, but will see how it goes. I have a similar jacket with raw edges on sleeves that haven't damaged after years of use.
2. Body length short and very little adjustment on shoulders...slightly longer straps on both shoulders would be useful
3. Supplier doesnt refund if sizing issue, but although 'contact us' hyperlink on info page, it does not connect anywhere.
Overall the product was good value and fitted enough to try it out.
Pre ordered a product and had to chase to find out about delivery. Prompt response from customer services but sadly very confusing in response. I was told it had been sent on the 21st June - and the date if my enquiry was May 26th!! Further response insisted it had been dispatched the day after order despite being ordered on the 11th May
The product however I am generally pleased with except the inflation valve which looks like it comes from a child’s toy. Finally arrived at the end of May.
Very good products of high quality and an amazing customer service !!
Bought an XL men’s shorty wetsuit based on the size guide on the website. However, had to send for replacement for 2XL as was too small! Jobe also don’t have size larger than XL for women’s shorty wetsuit which my wife required. Advice: go one size up when you buy.
Wetsuit excellent quality though!
I brought the 141 wakeboard and it’s perfect the unit bindings make it good for everyone to use and it’s super good for beginners who want to get up delivery was insanely fast for such a large item and constant updates made it a really good expierance
Avoid Avoid Avoid. Tell your water sports club about this company.
Bought a Shorty wet suit using their size guide which equated to my normal cloths size large / extra large. The item, when it eventually arrived was barely a medium.( was too tight on my 14 year old son who is a small / medium) company reluctant to do a refund so have to do an exchange 2XL?
Spoke to customer service who said I had to send it back to the Netherlands at my own expense.
Spent 30 mins on chat trying to work out the returns process.
Eventually given a uk address which the accompanying E-mail said was incorrect and provided one in Bromwich with odd post Code?
Nothing on purchase to suggest it was coming from Europe. Just wondering if Jobe Europe is a genuine Jobe company ?? Never again please avoid

Reply from Jobe Sports International
Jobe have been amongst the best companies in terms of customer service and quality of products I have dealt with and purchased from over the years. In terms of durability and quality of the products they are excellent and we use our SUP boards frequently with no issues.
Great company, great products.
Ordered, got super quick tracking number Package came one day earlier than predicted which was announced before. Everything worked perfectly. Looking forward to get the stuff on Water in Summer!!
Took my board out for the first outing this year, for some reason the leash had disintegrated and fallen to pieces. I took a photo,sent it to customer service. Without question I was sent a new leash. Really pleased with the service. Plus we have just purchased a second new board for my wife. She loves it. Nice and lightweight, looks pretty and goes well in the water.
Highest recommendation.
Excellent customer service. I had a problem with my order, they respond quickly and the problem was solved within the day
Quick delivery
I received a gift with my order a waterproof phone case
Excellent customer service. Ordered a life vest for water skiing and it was too small. Sent me a replacement before I had sent the other one back. We own a boat hire company and will definitely be using Jobe again
I have a son with autism who is 5. I purchased a neoprene lifevest in size 6 that will be making him and me feel safe this Summer. It is worth every penny and neoprene will be the best to not hinder my kid s movements in the sea.
I will be getting one for me too! And saving up for the next size up for him already
I purchased a large dry bag - so pleased with it - it’s super strong and great for all my sea swimming gear
I had a small problem with it and contacted customer services- I was totally blown away with how good Victor was - really listened and came up with a great solution- I would recommend the products and services of Jobe sports - absolutely fantastic - many thanks jo :)
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