Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100
Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality products.and excellent service
Resolved my warrenty claim and a replacement arrived in days. Amazing thankyou back out on the water
Excellent customer service from Romy. My two SUPs which I purchased 3 years ago developed a split in the side and Jobe has replaced both.
I recently purchased a Jobe wetsuit for my son, and I’m very pleased with its quality. The wetsuit is made from durable materials and does an excellent job of keeping him warm, making his swimming lessons much more comfortable. The fit is great, and it allows for easy movement in the water. Delivery was quick and accurate, which was a nice bonus. Overall, I’m happy with this purchase and would definitely recommend it!
Excellent customer service
Very good quality
Very Good Quality, Very fast delivery, Very Easy Return Process, Exchange for the bigger size, no problem at all. Good Quality Customer Service.
I have been using this brand since 2014, and I am still incredibly satisfied and impressed with their innovation and pioneering approach! Their quality is truly top-notch, and that's why there is a small difference in their price, which is completely understandable. Some people try to save €200, but in the long term (or even by the next season), their equipment won't hold up. On the other hand, this brand, which is so confident in its products, offers a warranty that lasts for years! Keep up the great work!
P.S. Almost all my friends have bought Jobe after hearing about my amazing experience!"
I had some small problems with my order, but costumer service and their menager Olaf was very helpful and made everything organized to help me to get the order on time. I was very pleased and happy from Olaf service.
Excellent product, helpful and kind customer care. As per the warranty the company has replaced my DUNA SUP due to glue issues. They have shipped the new SUP in a week via express courier. The only matter to note is that since the issue with the glue was known since long time and considering the fact that a recall process has been initiated since 2022 with the serial numbers of defective products identified, company should have informed the customers in advanced (contact details where known via the product registration process). Anyway this process has been optimized these days.
Got both the Jobe Yarra Elite 10.6 and a Mira 10.0. Both really easy to set up and use. The Elite shines through on quality but that's reflected in the price
I had a little problem with the company for my order but thanks to the Support Manager, Olaf which was very helpful and did the impossible to send me the order. Thank you Olaf for you kindness.
Had to claim on the warranty and was given a complete upgraded package
Good communications throughout
Great customer service.
Out in the middle of the lake, I managed to lose the adjustment clasp from my Jobe Freedom stick. Got home ordered a new clasp at a great price on the Jobe website - arrived 2 days later. Fantastic turnaround
Although this relates to a fault in my board, the seam developed a leak. Jobe have honoured the warranty with a full replacement. Excellent customer service, and has prevented me from defecting to a more expensive brand. This makes all the difference
We chose a Jobe life vest for our young sailor because they are used by our favourite water sports place. Good size guide on the website helped a lot.
Very happy with our purchase and young sailor's very happy and safe in the water!
Easy to use website.Excellent quality lifevest and lovely colour.
1st class quality, have two SUPs (Duna purchased in 2019 and Yarra purchased month ago) - both are great, stable and reliable. And last but not least I just love the design and colors!
High Qualitiy. Fits exzellent. My Boys wear the life jackets for stand up paddeling and they are super comfortable. And they stay in the right position even if they jump from a higher level.
I'll really recommend the lifejackets.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.