Jobyco shipping ltd Reviews 396

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for their helpfulness, professionalism, and dedication, with many highlighting specific individuals for their excellent customer service. Reviewers often mention receiving their goods safely and on time, appreciating the reliability of the delivery service and the overall good service provided. However, some people were dissatisfied with various aspects of the service. Several customers reported issues with delayed deliveries, poor communication, and a lack of transparency regarding shipment status. There are also concerns about items being damaged or missing upon arrival, with some reviewers describing issues with the condition of packages upon arrival.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service. Many customers express significant dissatisfaction, citing... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers expressed significant frustration,... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness and... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers report positive experiences,... See more

Product

Users describe ambiguous interactions with product. Many customers report significant issues, such as missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I used Jobyco shipping for my goods coming from UK and I must say . My experience was good . Thank you Phylis for helping me throughout my service Journey.

Rated 5 out of 5 stars

I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more

Rated 5 out of 5 stars

Wonderful and superb customer service. What a good asset to Jobyco. She was too professional; I least expected this from her. Very calm, composed and helpful in answering my queries. She needs a pat... See more


Company details

  1. Freight Forwarding Service

Written by the company

We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.


Contact info

3.6

Average

TrustScore 3.5 out of 5

396 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 69% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pick up experience was good

Experience was good. Driver Kwame kept me up to date on his progress to pick up. Could do with a company list price. 28/1/23 😀

Experience from 21/1/23 Poor 😡 driver didn’t turn up with no phone call to say couldn’t pick up. No call from the company either. Spent the whole day waiting.

January 28, 2023
Unprompted review
Rated 5 out of 5 stars

Best Workers Ever

Samuel has being picking up my stuff over 6 years or more. Samuel and his mate Kofi are so lovely to work with. Humble, polite and respectful. They are goo representers of Jobyco

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Kofi called in the morning to re…

Kofi called in the morning to re confirm that he will picking my package and sent a link to know my slot number . I was able to track him and when he was closer he called again. Professional and helpful. Always use this service and it has been fantastic

January 23, 2023
Unprompted review
Rated 4 out of 5 stars

The best shipping company so far.

The driver was good and respectful but my concern is the van that came to pick up my palette was too small, so I will suggest that next time when they are pick up 2 meters palette they should come with a big van that can contain the goods. Thanks

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

The experience was great

The experience was great. Francio, the driver called prior to pick up to let me know he was coming to pick up and gave me an estimated time of arrival. When he set off to my place he called again. He was polite and pleasant to talk to. He did the pick up cheerfully and I was pleased with his Conduct. He has a good personality.

January 24, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look