I have been ordering a drink every morning. It should take around 10 minutes but has been taking at least 20 minutes. Sure, it's busy and the customers in the restaurant get priority but I used to lov... See more
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JOE & THE JUICE is a Danish food & beverage company founded in central Copenhagen in 2002 by Kaspar Basse. Using high-quality, natural, and organic ingredients, JOE & THE JUICE offers freshly prepared juices, shakes, coffee, and sandwiches. By also leveraging its strong tech processes, which includes a commitment to internal IT development, JOE & THE JUICE has been able to develop a strong global presence with more than 300 stores in 16 countries. The company has a growing presence in Europe, Asia and is expanding heavily in the US market.
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Was 1 of 2 customers and still took 10 minutes. The other customer was also fed up. I was staying in buy still got a paper cup. Hardly any chairs to sit. Paying top price for a very poor service. Won't be visiting again.

Reply from JOE & THE JUICE

Reply from JOE & THE JUICE
The staff is very friendly, the store is inviting and each and I loved each juice I've had so far fro the last 10 years.

Reply from JOE & THE JUICE
Completely ignored for ages. Miserable staff barely audible just about grunting.
Shame, used to be a good place.

Reply from JOE & THE JUICE
I had a disappointing experience at one of the stores, as both the product quality and customer service fell below expectations. However, I was pleasantly surprised by how seriously Customer Care took my feedback. They responded promptly, showed genuine understanding and took steps to address the issue with the store. Great customer support can make all the difference, and I truly appreciate their professionalism.

Reply from JOE & THE JUICE
Really fast customer service, when i got some problem with an order. Got a new item card wich i can use for the next purchase.

Reply from JOE & THE JUICE
Overall, very good juices and toast. High-quality ingredients. The only thing that could be criticized is often the lemon juice, which is different from the recipes. Sometimes the toast is burnt.

Reply from JOE & THE JUICE

Reply from JOE & THE JUICE
This is re the 17th st store in Costa Mesa, ca. The mgr Kailey (sp) is amazing! She let me know about the app. Love the app! So beneficial! The entire crew at this store has such good vibes! Good energy! Zimmie was so helpful! Adorable! The entire staff is amazing! Thanks to Kailey (sp) I am there daily! She made me a fan! And it all started out with a sample of the Power Shake! The entire crew is amazing!!

Reply from JOE & THE JUICE
Liz was really happy and helpful in Manchester airport Joe & the juice.

Reply from JOE & THE JUICE
Nat was really helpful and fixed my issued with the app immediately! Thank you

Reply from JOE & THE JUICE
The menu is varied and wonderful
My comment is that the music is very loud, and this is annoying.
My daughter's and I love a trip to Joe and the Juice when we are in London, it's a great idea for a healthy option while out and about. And not unreasonably priced!
I've just been in contact with customer services for some help with a birthday surprise / challenge for my daughter, and had the most amazing customer experience from Nat who just whipped up a checklist in the J&tJ branding so we can try to tick off as many branches as possible on our next trip. Her response was so fast and her manner was wonderful! Left me feeling really happy and even more delighted with J&tJ 😊 Can't wait to get to London and present my daughter (13) with the list!

Reply from JOE & THE JUICE
Dijone club sandwich is great. It has unique delicious taste. Crew is ok but could be little more friendlier. Space is ok but not many places for indoor sitting as it is too hot outside plus places to work on laptop are limited. Juices are ok, hell of a nerve smoothie is cool, feel good juice is ok as it is new taste. All in all, place is worth visiting regularly but need to lower the prices little. Also one problem with the app is that you cannot get loyalty points unless you order and pay through the app which is really strange and cumbersome. Tim hortons and many other brands offer payment on POS and getting loyalty points through app, so please fix this in the app.

Reply from JOE & THE JUICE
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