Joe's Airport Parking Reviews 

1,639
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I made a minor mistake on my arrival time. I have spent now an hour trying to alter the time of arrival by 30 minutes with a total time for using the parking lot is less than 24 hours. I believe thi... See more

Rated 2 out of 5 stars

Valet parking our car was good. However, the transportation bus to airport was performing departures and arrivals at the same time. We (and others) were let outside the luggage carousels - bottom... See more

Rated 1 out of 5 stars

I will be SUEING ! Joes airport parking in Los Angeles Hot my car because he decided to cut in front of me & didn’t even make sure he had enough space no signal on or anything he hit my car & still co... See more

Rated 1 out of 5 stars

Close to the airport and seemed safe enough. Be prepared to find your catalytic converter stolen upon return from your trip. When reported, the employee stated that these thefts occur many times a mon... See more

Company details

  1. Valet Parking Service
  2. Car Accessories Store

Information provided by various external sources

Joe’s Airport Parking has always provided Los Angeles International Airport (LAX) parking services at affordable prices. We have over 1400 parking spaces, the best prices, and the most helpful staff. Why pay more to park at Los Angeles Airport? Park your vehicle with us for less and have your vehicle serviced while you are away. We offer car wash, auto detailing, and oil changes while you’re away on your trip. Be sure to make a reservation on our website to reserve your space and receive the lowest price available. We thank you for choosing Joe’s Airport Parking!


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(1,639)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Great place.......

I use Joe’s Parking on a regular basis. This is a really convenient place to park and get shuttled to the airport. Only one star removed for the requirement to go inside and wait for help to verify you paid accurately and get a bar code to get out on your return home.

October 29, 2019
Unprompted review
Rated 1 out of 5 stars

Will not refund overcharge

While I prepaid for several days to park, I returned early from my trip and should have been given a refund for unused days.
They were rude and uncooperative and did not refund the overcharge,

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

We booked/paid for all online

We booked/paid for all online. We felt our car was secure/safe in the structure during our trip. The service was good. There was even coffee and a restroom available at the structure while we waiting for the shuttle to arrive. Our experience was smooth and flawless. We will use Joe's Airport Parking again the next time we fly.

July 15, 2019
Unprompted review
Rated 2 out of 5 stars

I was charged twice

I was charged twice.
The location is great, the shuttle service was very good.
The 2 starts reason is that I reserved online and paid that day and when I left the parking lot I was not informed I had to go to the office to get a code, I exited and was asked for the credit card I used for the reservation. It was charged again and now that I asked for the reimbursement I am told I have to submit receipts, when I already sent proof of both of the charges to my credit card.

June 15, 2019
Unprompted review
Rated 3 out of 5 stars

You change your process continually.

You change your process continually.

You have "sold" all the spots on the lower levels to others - so if you're buying daily parking you're pretty much guaranteed driving to the very top level.

Your driver's are the roughest riders ever imagined. They don't need to jam the accelerator and then slam on the brakes at every stop.

June 14, 2019
Unprompted review
Rated 5 out of 5 stars

HONEST AND HELPFUL

I left my carry on bag in the shuttle with my camera in it. I called them from the airport in a panic and they were very helpful and said they would save it for me until I returned. When I returned it was there safe and sound :) Thank you again!

June 14, 2019
Unprompted review
Rated 3 out of 5 stars

Customer service lacks!!

Customer service lacks!!! Personnel not friendly. Act like they don't want to be there! Very serious in looking at alternative parking lots.

June 14, 2019
Unprompted review
Rated 2 out of 5 stars

there is no handicap parking

there is no handicap parking. the parking structure doesn't start until the 4th floor and it tends to be pretty packed at times, there's been times where it is so crowded i would circle all the way to the roof and had to come down and asked for valet parking.

June 14, 2019
Unprompted review

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