I'm so pleased with my purchase from Joey Med! The representative answers all my questions and walked me through what the process would be, to alleviate any doubts or concerns about my purchase. After... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.
2300 Curlew Road, 34683, Palm Harbor, United States
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just received and administered my 1st dose of the Semaglutide. I was approved without speaking with a doctor directly, which is fine by me but wish there was an online portal to view provider notes and not just the text message I was sent with instructions. Also, knowing the prescriber's name is helpful although this is listed on the vial. Otherwise, Renata in CS who reached out was nice and I did speak with a gentleman in CS when checking on the shipping. They returned my voicemail promptly.
Customer service is right on top of your texts and calls. The doctor is available within a day and sometimes within hours, Rx is shipped the next day. Thank you Joey Med!
It was a pleasure speaking with Renata.
Everything went smooth. Great service.
This was the second time I went with Joey Med, the first time it was for a 3-month starter dose with Tirzepatide. By the last month, the vials weren't doing anything and the BUD had passed.
I reached out about purchasing a second two month dose to continue my progress. They sent me a warm single vial. All medical literature, from the manufacturer and FDS confirms that there is a 28-day window once the medication is punctured and reaches room temperature.
Instead of sending a second vial to fulfull my order, they just refunded my month. Now it will take weeks to find another provider. They did not provide the solution I needed or fulfill the medical request.

Reply from Joey Med
Trying for the first time. Lost weight and appetite after the first week's treatment. Renata has been a great help with guidance and questions. Looking forward to continue this journey!
My experience has been amazing. Every time I have a question they responded very fast. The whole process was easy and I received my medication quickly. Renata was very nice and followed up on my progress.
I have been waiting for someone from the medical team or pharmacy to contact me regarding new dose. I had lost 13 pounds in a little over a month. Now, with the dose I was prescribed, cravings are back and no weight loss
So far I have had a great experience with Joey. My initial sign up was safe and sufficient. The instructions were clear and accurate and the team was available to help me every step of the way. I am still in my early stage of the program. This is only week 5 but I will say I have received compliments from others while myself I can't really see it. However I will say I can feel the loosen in my clothes. I'm happy about that and trusting the process. Thank you Joey!
Customer Service 5 star, Christian called me back as soon as he stated. This company is professional. Although they are in the money making business they treat you as a person and not a number. I have been calling an texting for over a month and I never felt pressured to purchase. They were patient enough to educate me so I could make the best decision for My Body. Stay Bless Christian, your kindness and experience goes long ways. You rock!
Forever Grateful,
AP
Just received my medicine can’t wait to see results the staff has been so helpful answering my million questions.I will recommend them to all my friends.
The communication is beyond exceptional. I got my medication on time and quickly. I am thankful to be on this journey with them and wouldn’t pick anyone else.
They were honest about everything. At first I didn’t see results but after consulting with them, they changed the amount and I saw good results.
Very happy with Joey meds. They were helpful and everything went smooth. I have had a good experience so far and will order again when it's time.
Excellent customer service. Good price and fast shipping.
I started with Joey Meds in November 2025. Initially the customer service was ok and then it actually got bad. Hard to reach anyone, no tracking sent, first order was not sent to the correct address. Second order was hard to get responses. I had an issue with the second orde, I did not receive my full 12 weeks I had ordered. I contacted Joey Meds about this and I have had the best customer service! I have received messages throughout the process to correct this order and everything has been taken care of in a very timely manner. I will continue to order my Tirzepatide from Joey Meds with their continued top notch customer service. Pricing is also great. Highly recommend. Would be 5 stars if the start of my experience would have been better.
Communication was outstanding in every phase of the process from completing the online form to the end result of early delivery. Thank you so much to your entire team. Everyone was professional and a pleasure to work with.
Michael D.
I just received my 3-month supply. I hope this goes well.
I am happy for the opportunity to receive affordable GLP-1 medication. I have lost 42 lbs. since November. I wish I had more access to medical staff. That is the only reason I gave 4 stars instead of 5.
From the start I didn’t get enough syringes. I had to buy more. I contacted and that was a waste of time. Several times I asked questions and received no reply or had to wait 3-4 days. Not to mention the fact that I lost 0 pounds. Has zero side effects. I think you gave me garbage.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.