Joey Med Reviews 196

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and supportive approach, making the overall experience pleasant. Many people highlight the exceptional customer service, noting quick responses and clear communication throughout the process. The product quality and the efficiency of the service, including fast delivery, are consistently mentioned as excellent. However, some customers experienced issues with delivery, reporting that medications arrived warm or with incorrect addresses. A few reviewers also expressed dissatisfaction with customer service, citing unfulfilled promises, slow replies, or a lack of follow-up. There were also occasional concerns about the effectiveness of the medication or the dosage provided.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being helpful,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and helpfulness of... See more

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers are happy with the... See more

Service

People report positive experiences with the service. Customers consistently praise the promptness,... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers highlight the super fast shipping, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm so pleased with my purchase from Joey Med! The representative answers all my questions and walked me through what the process would be, to alleviate any doubts or concerns about my purchase. After... See more

Company replied

Rated 5 out of 5 stars

I was very hesitant at first and confused on who to go to with, so many companies out there! After texting my 50+ questions for several days and getting consistently quick, transparent, knowledgeab... See more

Rated 5 out of 5 stars

Customer service,Lily, was kind honest and very knowledgeable on compound vs Zepbound. I took my first dose and Lily was correct, compound works so much better with no sign effects. I searched many co... See more

Rated 5 out of 5 stars

So far my Experience has been Grest! I texted with someone with any questions I had, and they responded quick... The medical intake was easy and everything was explained to me.I ordered the 3 month Su... See more

Company replied


Company details

  1. Online Pharmacy
  2. Weight Loss Service

Written by the company

Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

196 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The customer service is exceptional

The customer service is exceptional! Always available and very knowledgeable with the many questions I initially had in the beginning. The process is so seamless and they really go above and beyond! Will continue to order time and time again!

November 17, 2025
Rated 5 out of 5 stars

Highly Recommend Joeymeds!

I was with a different provider and joeymeds matched the price! Amazing customer service!! Everytime I text them they quickly responded and were very patient n understanding with me reassuring me! From order date to receiving needs was 5 days! I will definitely stay with them and I highly recommend them!

February 16, 2026
Unprompted review
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Reply from Joey Med

Wow — thank you so much for your amazing review and recommendation! 💛

We’re so happy we were able to match your previous provider’s price and make the transition smooth for you. Our goal is always to provide not only competitive pricing, but also fast responses, clear communication, and genuine support every step of the way.

It truly means a lot to hear that you felt reassured and taken care of — that’s exactly the experience we strive to deliver. And we’re glad your order arrived quickly, too!

Thank you for choosing Joey Med and for trusting us with your journey. We’re honored to have you with us and look forward to continuing to support you!

Rated 5 out of 5 stars

Best customer service,easy process meds…

Best customer service,easy process meds on time and seeing results go for it !

February 18, 2026
Unprompted review
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Reply from Joey Med

We truly appreciate you taking the time to share your experience. It means everything to our team to know the process felt easy, your medication arrived on time, and most importantly — that you’re seeing results!

We’re so grateful you chose Joey Med to be part of your journey, and we’re always here for you every step of the way. 💪✨

Rated 1 out of 5 stars

I would not recommend this company

I would not recommend this company. It's very misleading. They tell you the pricing is for any dosage just to wheel you in. You pay upfront. Never speak to an actual physician regarding dosage. They automatically approve a starter dosage even if you have already been on a higher dosage. I was promised a higher dosage and never received. I've spoke to multiple customer service reps who made promises that were never fulfilled. I was told that a manager would contact me and I would receive a tracking number for the correct dosage. However, none of this happened. Now they're ignoring me. I have text message and all to prove of how horrific this experience has been. To had insult to injury, instead of hearing back from a manager, I received another message promising any dosage for the same price if I made another purchase.
After I made a complaint I received a message saying I’ve been approved for meds and asked when I wanted to start. I replied and reiterated all of the chaos I’ve dealt with over the past 3 or more weeks. Now they’re responding as if the problem was with return confusion when in reality that was not the issue at hand, I can go on with the numerous misinformation from them but I not going to do so because they’ll only turn the tables around and refuse to take accountability.

January 23, 2026
Unprompted review
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Reply from Joey Med

Hi Nyree, we sincerely apologize for the initial confusion regarding the return process. As soon as we realized the medication had been opened, we immediately waived the return requirement so you could keep the product and still receive a full refund.
We have already processed the shipping refund on our end, and as confirmed, your full refund for the medication has been approved through Groupon. We strive to provide a seamless experience, and we hope this total refund and resolution demonstrate our commitment to our customers.

Rated 5 out of 5 stars

Great Company Great service

I have been used Joey Meds for 2 1/2 months now and I'm in-love with the results. The getting started was a smooth process and my Rep Nancy helped me every step of the way. I will be continuing with them until I reach my weight loss goal.

February 8, 2026
Unprompted review
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Reply from Joey Med

Hi Dawana! We are so thrilled to hear about your progress over the last 2.5 months! Nancy is a superstar, and we’ll be sure to share your kind words with her. We look forward to supporting you every step of the way until you reach your goal

Rated 5 out of 5 stars

This company makes ordering simplistic…

This company makes ordering simplistic answer a few questions go through their system you get great pricing great customer service and they’re right there for you highly recommend

January 1, 2026
Unprompted review
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Reply from Joey Med

We appreciate the high recommendation! Our goal is to make the process as simplistic and affordable as possible, and we’re glad to hear we hit the mark for you. Thanks for choosing Joey Med

Rated 5 out of 5 stars

Proffesional and Fast

When I ordered I wasn’t sure if I was going to get what I requested. (I had been with someone else.) They started me where I left off with my last dose. I wrote them two times a day . I was anxious to get started . They were very professional and patient with me. They were understanding and reassuring me that I would get a tracking number as soon as it was ready to ship. The whole process took 10 days from the start of questions, and consultation.I received my meds the tenth day ! I have lost 38 lbs in 3 months. I recommend. Joey meds They are Proffesional and fast !

February 3, 2026
Unprompted review
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Reply from Joey Med

Judy, thank you for sharing your journey! 38 lbs in 3 months is an incredible achievement. We understand that starting something new can be a bit anxiety-inducing, and we're so glad our team could provide the reassurance and professional service you deserved.

Rated 3 out of 5 stars

Not so great experience with this company

Not so great experience with this company! At first customer service made me feel comfortable with my decision to switch providers and the pricing was a game changer also, I purchased their BOGO offer in December recieved 4 weeks worth of meds but didn't receive the next 4 weeks as paid for. I was told that they switched pharmacies and that they only thing they could do is give me a partial refund of the purchase price so I accepted the refund and switched provider. The medication works, since I've been on I've lost 2-3 pounds a week!I don't recommend this company.

December 26, 2025
Unprompted review
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Reply from Joey Med

Hi Melinda! It’s wonderful to hear that you’re seeing such consistent results since switching to Joey Med. We pride ourselves on offering game-changing pricing without sacrificing quality care. Keep up the great work!

Rated 5 out of 5 stars

Joey Med Is Wonderful!

Nancy and Lily are wonderful to work with and provide over the top communication which is so incredibly important when starting a new medication. I was very impressed with the Fast Shipping of the Semiglutide and the quick responses from Nancy and Lily. I would recommend Joey Med to all! Best experience I have had hands down!

January 28, 2026
Unprompted review
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Reply from Joey Med

Thank you for the glowing review, Kimberly! Nancy and Lily will be so happy to hear that their communication made such a positive impact on your experience. Welcome to the Joey Med family!

Rated 5 out of 5 stars

I'm so pleased with my purchase from Joey Med!

I'm so pleased with my purchase from Joey Med! The representative answers all my questions and walked me through what the process would be, to alleviate any doubts or concerns about my purchase. After purchasing my voucher, the process of filling out paperwork was super easy and sent right to my inbox. The time between applying and the product being shipped was efficient and they kept me informed of every step along the way.

January 24, 2026
Unprompted review
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Reply from Joey Med

Thank you so much for sharing this wonderful feedback, Tammy! We're thrilled that our team answered all your questions and made the process smooth and transparent. Your kind words about our efficiency mean so much to us. We're grateful for your trust and look forward to serving you again! 🙏

Rated 5 out of 5 stars

Joey Meds is great

Joey Meds is great! The intake process was super easy, I got my semiglutide in a couple of days and any time I have a question customer service is just a text away! I took my first dose last week no side effects and I’m already less hungry and the food noise is gone. 10/10 recommend!

January 19, 2026
Unprompted review
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Reply from Joey Med

Thank you so much for your amazing review, Kristin! We're thrilled that you're experiencing such great results with our semiglutide and that our customer service team is always there to help. Your 10/10 recommendation truly means everything to us. We're grateful for your trust! 🙏

Rated 5 out of 5 stars

I just ordered my injections through…

I just ordered my injections through Kevin at
Joey meds. He made the process so easy. He listened to my concerns and answered all my questions. It was an absolute pleasure to have him on the other end of my chat! We kept the chat open so if I ever need him I can just go back to our conversation. The intake form was easy to complete. I’m excited to start, and can’t wait for it to arrive!

January 11, 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Thank you so much for this wonderful review, Jen! We're thrilled that Kevin provided you with such excellent service and that he answered all your questions. Your kind words about our easy intake process mean everything to us. We can't wait to support you on your journey! 🙏

Rated 5 out of 5 stars

Amazing!

I was hesitant at first but lily helped me understand how it all works. Joey Meds are affordable and you get your meds super fast. Lily was great! She was so helpful!

January 9, 2026
Unprompted review
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Reply from Joey Med

Thank you so much for this wonderful review! We're thrilled that Lily helped you understand how our service works and that you're pleased with our affordability and fast delivery. Her dedication to patient care truly makes the difference. We're grateful for your trust! 🙏

Rated 5 out of 5 stars

Wonderful quick and easy delivery

Wonderful quick and easy delivery! Great communication, and perfect instructions!

January 8, 2026
Unprompted review
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Reply from Joey Med

Thank you so much for your kind review, Michelle! We're delighted that you found our delivery process quick and easy, and that our communication and instructions were clear. Your feedback truly means the world to us. We look forward to serving you again! 🙏

Rated 5 out of 5 stars

Prompt, efficient, excellent service

Prompt service, good communication, very efficient and process was straightforward, even during the holidays customer service was excellent. Definitely recommend

December 31, 2025
Unprompted review
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Reply from Joey Med

Thank you so much for your wonderful review, Jamie! We're thrilled that you experienced our prompt and efficient service, even during the holiday season. Your kind words mean the world to our entire team. We're grateful for your trust! 🙏

Rated 5 out of 5 stars

8wk tirz

The customer service. All text answered every question promptly, even after I purchased. I received my meds and instructions promptly. Will start meds today.

January 5, 2026
Unprompted review
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Reply from Joey Med

Thank you so much for your wonderful review, Max! We're thrilled that our customer service team answered all your questions promptly and that you received your medications and instructions quickly. We're excited for you to start your journey! Best wishes! 🙏

Rated 5 out of 5 stars

Smooth, affordable & quick process

The process couldn’t have been easier or more affordable! SO excited that I finally get to start my Tirzepatide journey with JoeyMed.

January 6, 2026
Unprompted review
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Reply from Joey Med

Thank you so much for your kind review, MH! We're thrilled that you found our process smooth, affordable, and quick. We're excited to be part of your Tirzepatide journey and look forward to supporting your success. We appreciate your trust! 🙏

Rated 5 out of 5 stars

The staff at Joey Med was incredibly…

The staff at Joey Med was incredibly response to all messages, easily communicated via text. My shipment came fast! I am excited to start this journey with them and would definitely recommend them for first timers!

January 5, 2026
Unprompted review
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Reply from Joey Med

Thank you so much for this wonderful review, Char! We're thrilled that our staff was responsive and that you received your shipment quickly. Your kind words about our service truly inspire us. We look forward to supporting you on your journey! 🙏

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