John Bull Military Clothing Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Outdoor Clothing and Equipment Shop
  2. Army & Navy Surplus Shop

Written by the company

Here at John Bull Clothing we really care about what we sell and endeavour to offer super efficient deliveries from the leading UK carriers and keen pricing always! From leading tactical and outdoor brands: Altberg, AKU, Karrimor, Berghaus, Montane, Helly Hansen, Highlander, Ortlieb, Snugpak and many more Situated just outside Ripon, we offer a comprehensive and convenient Click and Collect service from our website which features Live Stock, so you know with confidence what you order will be yours Still family run, John and Mark know the latest military clothing, new tactical lines and issue compliant army kit that will continue to last in the field and are proud to support our British Army both here and overseas


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Out of stock item

I called to discuss an item that was out of stock, and within just a few days they confirmed they had specially made the item for me. It was engraved and delivered within a week, which is incredible service.

The finished piece looks absolutely exceptional, and I know the recipient is going to be overwhelmed when they receive it.

I would 100% recommend this company. Their craftsmanship and customer service are second to none.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Had an issue with the first paid of boots I ordered, they was swiftly replaced.

Will 100% be shopping here again, without a doubt.

Shout out to mark who solved the issue swiftly. 👌

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with John Bull

Fantastic experience with John Bull. I ordered a Keela Mk4 smock, but the medium was too small. Mark at John Bull exchanged it, free of charge, with lightning fast delivery -- indeed, I don't think anything has ever arrived so quick!

Supremely professional, helpful, and clear service.

I will certainly be using them again.

Dominic

September 30, 2025
Unprompted review
John Bull Military Clothing logo

Reply from John Bull Military Clothing

Very kind comments Dominic thank you!

Rated 5 out of 5 stars

Brilliant service

Brilliant service,genuinely shocked how quick and clear delivery was,had updates at every step and got my product on time.

August 16, 2025
Unprompted review
John Bull Military Clothing logo

Reply from John Bull Military Clothing

Hi Rhys, glad you got your parcel quickly and thanks for swinging by us

Rated 5 out of 5 stars

Never experienced such personal and…

Never experienced such personal and exceptional service. Will definitely purchase from Mark again and wholeheartedly recommend him to any perspective customers. Absolute pleasure to deal with. Thanks again

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

I received the best customer service of…

I received the best customer service of any company I’ve ever had to deal with. I needed 4 decanter sets as presentations for work that were initially out of stock. John Bull clothing then ordered them in and kept in touch with me during the process. Brilliant customer service couldn’t recommend more highly!!

December 19, 2024
Unprompted review
Rated 2 out of 5 stars

I purchased a pair of AKU boots…

I purchased a pair of AKU boots expecting high quality and durability, but I’ve been thoroughly disappointed. One boot wore down significantly, far beyond what should happen with normal use. I’ve never had this issue with any other brand, so I was shocked when both the retailer and AKU dismissed it as a “gait” or “supination” problem rather than a warranty issue.

For the price, I expected better performance and customer support. Sadly, I can’t recommend AKU boots and certainly won’t be buying them again. Save your money and go with a brand that stands by its products.

November 28, 2024
Unprompted review
John Bull Military Clothing logo

Reply from John Bull Military Clothing

Hi Chad, as mentioned to our previously we will happily work with you to find an alternative solution to this issue you've experienced and have already presented options here
You have my direct line and i'm there to assist you when you're ready
Thank you
Mark

Rated 5 out of 5 stars

Great service

Items arrived extremely quickly in appropriate, eco-friendly packaging. Was very reasonably priced too. I will be recommending this site to friends and will be sure to pop in to the store if I am ever passing.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Product & Customer Service Experience

Having recently purchased from John Bull Military Clothing and experiencing issues with a third party courier. John Bull's customer service has been nothing but exceptional in dealing with the problem. Clearly a company with morals & ethics. Fabulous! Highly recommend.

January 23, 2024
Unprompted review

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