Placed an order for two sizes of police…
Placed an order for two sizes of police boots, they arrived the next day. Sent the size 6.5 back and received a refund straight away. Great customer service.
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Here at John Bull Clothing we really care about what we sell and endeavour to offer super efficient deliveries from the leading UK carriers and keen pricing always! From leading tactical and outdoor brands: Altberg, AKU, Karrimor, Berghaus, Montane, Helly Hansen, Highlander, Ortlieb, Snugpak and many more Situated just outside Ripon, we offer a comprehensive and convenient Click and Collect service from our website which features Live Stock, so you know with confidence what you order will be yours Still family run, John and Mark know the latest military clothing, new tactical lines and issue compliant army kit that will continue to last in the field and are proud to support our British Army both here and overseas
Unit 1c Sycamore Business Park, Dishforth Road, HG4 5DF, Ripon, United Kingdom
Placed an order for two sizes of police boots, they arrived the next day. Sent the size 6.5 back and received a refund straight away. Great customer service.
I called to discuss an item that was out of stock, and within just a few days they confirmed they had specially made the item for me. It was engraved and delivered within a week, which is incredible service.
The finished piece looks absolutely exceptional, and I know the recipient is going to be overwhelmed when they receive it.
I would 100% recommend this company. Their craftsmanship and customer service are second to none.
Outstanding customer service. Had an issue with the first paid of boots I ordered, they was swiftly replaced.
Will 100% be shopping here again, without a doubt.
Shout out to mark who solved the issue swiftly. 👌
Fantastic experience with John Bull. I ordered a Keela Mk4 smock, but the medium was too small. Mark at John Bull exchanged it, free of charge, with lightning fast delivery -- indeed, I don't think anything has ever arrived so quick!
Supremely professional, helpful, and clear service.
I will certainly be using them again.
Dominic

Reply from John Bull Military Clothing
Brilliant service,genuinely shocked how quick and clear delivery was,had updates at every step and got my product on time.

Reply from John Bull Military Clothing
Never experienced such personal and exceptional service. Will definitely purchase from Mark again and wholeheartedly recommend him to any perspective customers. Absolute pleasure to deal with. Thanks again
I received the best customer service of any company I’ve ever had to deal with. I needed 4 decanter sets as presentations for work that were initially out of stock. John Bull clothing then ordered them in and kept in touch with me during the process. Brilliant customer service couldn’t recommend more highly!!
I purchased a pair of AKU boots expecting high quality and durability, but I’ve been thoroughly disappointed. One boot wore down significantly, far beyond what should happen with normal use. I’ve never had this issue with any other brand, so I was shocked when both the retailer and AKU dismissed it as a “gait” or “supination” problem rather than a warranty issue.
For the price, I expected better performance and customer support. Sadly, I can’t recommend AKU boots and certainly won’t be buying them again. Save your money and go with a brand that stands by its products.

Reply from John Bull Military Clothing
Good gear - good price - rapid delivery- good work! 👍 thank you
Ordered a regimental tie and it was delivered next day👍👍👍👍👍.
Mike H
Glasgow.
Items arrived extremely quickly in appropriate, eco-friendly packaging. Was very reasonably priced too. I will be recommending this site to friends and will be sure to pop in to the store if I am ever passing.
Having recently purchased from John Bull Military Clothing and experiencing issues with a third party courier. John Bull's customer service has been nothing but exceptional in dealing with the problem. Clearly a company with morals & ethics. Fabulous! Highly recommend.
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