I made an order, placed it, and within a couple of days had it. Parcel and contents very well wrapped for protection. Will definitely be using this company again in the future. Extremely good experien... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Order placed on-line for thermal curtain lining which I have used previously for a customer. Within minutes I was contacted - the length I needed could be supplied immediately in two lengths or I cou... See more
Company replied
The communication was excellent, the goods were with us quickly and as described. Everything was dealt with in a professional manner. Many thanks
Excellent service - efficient and timely. Roll of curtain lining arrived well wrapped and undamaged in anyway. Will not hesitate to re-order when needed.
Company details
Written by the company
John Downs has been trading since 1873. We have a large selection of curtain accessories for both professional and amateur curtain makers.
Contact info
59 Ryde Street, HU5 1PB, Kingston Upon Hull, United Kingdom
- 01482 329099
- contactus@johndowns.co.uk
- johndowns.co.uk
4.7
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Will use again, great service!
Great and prompt service. Product ordered was exactly what I needed and well packaged so arrived without any problems. Will use again - thank you.
November 22, 2023
Order was all there delivery was good
December 6, 2023
I'd recommend
I'd recommend. The website was very informative about the products, and they arrived well packaged. (I haven't measured the fabric but am sure that's fine.) A bonus was being able to order sewing thread at the same time -- a small thing, but helpful.
December 1, 2023
Good products at a good price and very…
Good products at a good price and very fast delivery will definitely use again
November 29, 2023
Very prompt unfortunately the wrong part
November 24, 2023
Very good service
November 24, 2023
As always fantastic
As always fantastic service at a fantastic price and can order just the amount you need.
November 22, 2023
Good service and good quality products.
November 15, 2023
They telephoned to check our address
They telephoned to check our address, which I'd put in incompletely, they were so polite. The order arrived the next day.
November 15, 2023
The personal service
The personal service -!had a phone call to check that I had ordered the right things before they dispatched them . eg sticky loop tape and they were correct, I needed the sew on
The items arrived promptly well packed and very good quality . The buckram and wadding is just right for my pelmet
November 1, 2023
Excellent service
Excellent service. Item exactly what I required and it was dispatched super fast. I will certainly recommend. Thank you
October 30, 2023
Had the products I wanted and responded…
Had the products I wanted and responded quickly to my order.
October 23, 2023
Really helpful and knowledgeable about…
Really helpful and knowledgeable about their products
October 18, 2023
I Scoured the web and without a doubt…
I Scoured the web and without a doubt best Value for money.
October 18, 2023
Quick delivery and good quality
October 9, 2023
Delivery time was prompt and accurate
Delivery time was prompt and accurate. No complaints.
September 27, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.