This is the 2nd time now I've booked a holiday through Johnson holidays. Both Rakesh and Paul have been sooooo helpful throughout this booking. They explained things clearly and reassured me about the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently booked a short break with Venky out of Johnson's Holidays and he was excellent. He answered all my questions, and I had a lot, so efficiently and made the process of booking so easy. I woul... See more
Company replied
Fantastic holiday in hurgarda and Nile cruise.From booking to leaving the plane to going home we were looked after from very attentive staff. Now Elvin contacting us to see if we had a good holiday .... See more
Company replied
Was a little bit dubious booking through a company that I haven't used before but up to now everything has been plain sailing. Rehan was very helpful and answered my query without hesitation and with... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Flights Search Site
- Holiday Accommodation Service
- Luxury Hotel
- Travel Aggregator
Written by the company
Johnsonholidays ltd has The Art of Travel. Over years of experience in creating luxury holidays, As we are fully independent travel agent & have access to a large portfolio of leading ABTA & ATOL protected travel operators offering you a wide range of holidays around the world, to suit your taste & budget book with low deposit £60 we provide a comprehensive range of travel services, including holidays, flights hotels, Cruise holidays, Luxury tours, Special honeymoon packages and other ancillary services to our customers including car rental, airport parking and airport lounges. We also specialize in Late Deal holidays, staycations & Cottages, Beach holidays , City holidays, guided excursions and many more. Our travel operators offering you a wide range of holidays around the world, to suit your taste & budget Our passion is travel and our team of well-travelled travel planners located all over the UK understand the importance of your holiday & can offer you inspiring travel ideas & personal recommendations. Our exceptional knowledge, guidance & service means we will help you create the perfect trip johnsonholidays.com All our holidays are fully protected; we provide 100% secure bookings for all the customers who book holidays with us.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 02039977906
- support@johnsonholidays.com
- johnsonholidays.com
4.8
Excellent
2K reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome service
Awesome service, needed boarding passes ans Asma sent me a whatapp with a link to them straight away. Thank you.
March 12, 2026
Unprompted review
Reply from Johnson Holidays
Dear Nev Johnson
Thank you for your great feedback! 😊 We're so pleased to hear that Asma was able to help you quickly by sending your boarding passes via WhatsApp. Providing fast and helpful service is always our goal.
We really appreciate your kind words and hope you have a wonderful trip! ✈️✨
Thanks & Regards
Johnson Holidays
01213688884
Reply from Johnson Holidays
Dear Aidan
Thank you for your feedback! 😊 We're thrilled to hear you received excellent service. Your kind words mean a lot to us, and we look forward to assisting you again in the future! ✨
Thanks & Regards
Johnson Holidays
01213688884
Adam Brown has been extremely…
Adam Brown has been extremely responsive to any questions or requests we have had throughout
March 11, 2026
Unprompted review
Reply from Johnson Holidays
Dear Carole Smith
Thank you for your feedback! 😊 We're delighted to hear that Adam Brown has been so responsive to all your questions and requests. Providing attentive and helpful support is always our priority, and your kind words mean a lot to us! ✨
Thanks & Regards
Johnson Holidays
01213688884
Rehan has been very helpful
March 11, 2026
Unprompted review
Reply from Johnson Holidays
Dear John Mckenzie
Thank you for your feedback! 😊 We're glad to hear that Rehan has been very helpful. Your kind words are greatly appreciated, and we look forward to assisting you again in the future! ✨
Thanks & Regards
Johnson Holidays
01213688884
Johnson Holidays all the way
I’ve been in contact with both Elvin and Venky, through the process of booking our holiday to Greece.
They have both been fabulous, and so helpful and professional. My experience so far is 5 star all the way. Thank you so much.
Anita and Jenny
March 11, 2026
Unprompted review
Reply from Johnson Holidays
Dear Miss A Scott
Thank you so much for your wonderful feedback, Anita and Jenny! 😊 We're thrilled to hear that Elvin and Venky have been fabulous, helpful, and professional throughout your holiday booking to Greece.
It’s fantastic to know your experience has been 5-star all the way. Your kind words mean a lot to the team, and we hope you have an amazing trip! ✨🌊
Thanks & Regards
Johnson Holidays
01213688884
Reply from Johnson Holidays
Dear Julie
Thank you for your feedback! 😊 We're glad to hear that Paul was very helpful. Your kind words are greatly appreciated, and we look forward to assisting you again in the future! ✨
Thanks & Regards
Johnson Holidays
01213688884
Helpful and easy to book
Helpful and easy to book, checked options to accommodate the needs of young travelers ensuring a good experience. Aftercare and confirmations with Cliff was seamless and efficient
March 9, 2026
Unprompted review
Reply from Johnson Holidays
Dear Clare
Thank you for your wonderful feedback! 😊 We're delighted to hear that booking was easy and that Cliff ensured all options accommodated the needs of your young travelers. It's great to know the aftercare and confirmations were seamless and efficient.
We truly appreciate your kind words and look forward to helping you plan more memorable holidays in the future! ✨
Thanks & Regards
Johnson Holidays
01213688884
Clive was fantastic at making sure we…
Clive was fantastic at making sure we got our confirmation & he was keen to know that we'd received it.
March 10, 2026
Unprompted review
Reply from Johnson Holidays
Dear Mvp Pandaz
Thank you for your kind feedback! 😊 We're thrilled to hear that Clive was fantastic in ensuring you received your confirmation and followed up to make sure everything was perfect. Your appreciation means a lot to us! ✨
Thanks & Regards
Johnson Holidays
01213688884
Great experience from Adam today took…
Great experience from Adam today took information resolved my concern
March 10, 2026
Unprompted review
Reply from Johnson Holidays
Dear Beryl Ord
Thank you for your feedback! 😊 We're glad to hear that Adam provided a great experience, took the time to understand your information, and resolved your concern efficiently. Your kind words are much appreciated! ✨
Thanks & Regards
Johnson Holidays
01213688884
Johnsons Holidays are efficient and reliable
I contacted Johnson’s Holidays further to seeing an advert on Facebook. I explained to Venky what I wanted and I received an excellent all-inclusive holiday offer which ticked all my boxes. I then asked Venky to find a cruise for me and my friend, both of us elderly ladies. Venky responded promptly with a super cruise option. I discussed both holiday options with my friend and we decided on the first option. However, over the weekend family events occurred which necessitated me postponing any holidays for the time being. I informed Venky of our decision and apologised for failing to accept after the prompt and efficient work carried out on our behalf. Venky was very kind and understanding and is a credit to the company. I would not hesitate to use Johnson’s Holidays at any time.
March 9, 2026
Unprompted review
Reply from Johnson Holidays
Dear Diana Hellsten
Thank you so much for sharing your experience! 😊 We're delighted to hear that Venky was able to provide excellent holiday options and responded promptly to all your requests. It's wonderful that you felt supported and understood, even when your plans needed to change.
Your kind words about Venky being a credit to the company mean a lot, and we truly appreciate your trust in Johnson’s Holidays. We look forward to helping you plan the perfect holiday whenever the time is right! ✨
Thanks & Regards
Johnson Holidays
01213688884
The customer service was excellent
The customer service was excellent.
I had responses almost immediately. Elvin understood my request and replied appropriately.
Very friendly
March 7, 2026
Unprompted review
Reply from Johnson Holidays
Dear Mrs Hood
Thank you for your wonderful feedback! 😊 We're delighted to hear that Elvin provided excellent customer service, responded quickly, and understood your request perfectly. It's great to know you found the experience friendly and efficient.
We truly appreciate your kind words! ✨
Thanks & Regards
Johnson Holidays
01213688884
Paul was polite and helpful
March 9, 2026
Unprompted review
Reply from Johnson Holidays
Dear Kim
“Thank you very much for taking the time to share your feedback. We truly appreciate your kind words about Paul. We are delighted to hear that he was polite and helpful during your experience. Providing friendly, respectful, and helpful service is something we always strive for, and it’s wonderful to know that Paul demonstrated these values so well. Your feedback means a lot to our team, and we will be sure to pass along your compliments to him. Comments like yours encourage us to continue delivering the best possible service to all our customers. Thank you again for your support, and we look forward to assisting you again in the future.” 😊
Thanks & Regards
Johnson Holidays
01213688884
Immediate response received to my mail…
Immediate response received to my mail with super clarification from Adam Brown excellent thank you
March 8, 2026
Unprompted review
Reply from Johnson Holidays
Dear Christine
“Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience. We’re very pleased to hear that you received an immediate response to your email and that Adam Brown was able to provide a clear and helpful explanation. Delivering prompt responses and clear communication is something we always aim for, and it’s wonderful to know that Adam Brown was able to meet your expectations. Your positive comments will certainly be shared with him, and we’re sure he will be delighted to hear them. Thank you again for your support and for recognizing the effort of our team. If there is anything else we can assist you with, please don’t hesitate to reach out.” 😊
Thanks & Regards
Johnson Holidays
01213688884
Cliff was really helpful today with a…
Cliff was really helpful today with a query I had , quick to get through to customer services and quick response from Cliff
Highly recommend
March 8, 2026
Unprompted review
Reply from Johnson Holidays
Dear Marie
“Thank you very much for taking the time to share your positive experience. We’re delighted to hear that Cliff was able to assist you with your query and that you were able to get through to customer services quickly. It’s great to know that Cliff provided a prompt and helpful response, ensuring your concern was handled efficiently. Delivering quick and supportive service is something we always strive for, and feedback like yours lets us know we are on the right track. We will be sure to pass along your kind words to Cliff, and we’re confident he will really appreciate your recognition. Thank you again for your recommendation and for choosing our service. We look forward to assisting you again in the future.” 😊
Thanks & Regards
Johnson Holidays
01213688884
Requested that Johnson travel help me…
Requested that Johnson travel help me with my boarding pass from Hurghada to Glasgow in case I need to show the police at the entrance to Hurghada airport. Adam Brown dealt with my enquiry and provided both of my boarding passes quickly. They were sent to my email. He messaged me on the whatsap with information on his progress. Very happy with the service,
March 8, 2026
Unprompted review
Reply from Johnson Holidays
Dear Arlene Rashwan
“Thank you very much for taking the time to share your experience. We’re delighted to hear that Adam Brown was able to assist you promptly with your request regarding your boarding passes from Hurghada to Glasgow. Ensuring our customers have the documents they need for a smooth journey is very important to us, and we’re pleased that Adam was able to quickly provide both boarding passes and send them directly to your email.
It’s also great to know that he kept you updated through WhatsApp while handling your enquiry. We always aim to provide clear communication and efficient support, so it’s wonderful to hear that you were happy with the service you received. Your feedback will certainly be shared with Adam, and we’re sure he will appreciate your kind words.
Thank you again for your feedback, and we wish you a pleasant and smooth journey. If there is anything else we can assist you with, please don’t hesitate to get in touch.” 😊✈️
Thanks & Regards
Johnson Holidays
01213688884
When dealing with a company that you…
When dealing with a company that you come across through a Facebook advert can sometimes(more often than not) prove to be a high risk scenario. Dealing with Johnson holidays proved to be not one of them thankfully. I received all information swiftly and without fuss.
March 8, 2026
Unprompted review
Reply from Johnson Holidays
Dear Mike
“Thank you very much for sharing your experience and for your kind feedback. We completely understand that coming across a company through a Facebook advert can sometimes feel uncertain, so we’re especially pleased to hear that your experience with Johnson Holidays was a positive one. Our team works hard to ensure that every customer receives clear, reliable, and prompt service, and it’s great to know that you received all the information you needed quickly and without any hassle.
Your comments mean a lot to us, and we’re glad we were able to provide you with a smooth and trustworthy experience. Thank you for choosing Johnson Holidays, and we hope to assist you again with your future travel plans.” 😊✈️
Thanks & Regards
Johnson Holidays
01213688884
Adam Brown was attentive
Adam Brown was attentive, efficient and explained everything clearly and followed up with any queries immediately. I am definitely going to contact him again to book future holidays. Thank you Adam and Johnson Holidays we are looking forward to our Nile Cruise and extension. Yours Debbie Hornblow
March 6, 2026
Unprompted review
Reply from Johnson Holidays
“Dear Debbie Hornblow,
Thank you very much for your wonderful feedback. We’re delighted to hear that Adam Brown provided such attentive and efficient service, and that he was able to explain everything clearly while responding promptly to any queries you had. Delivering helpful, reliable support is something we always strive for, so it’s fantastic to know Adam made such a positive impression.
We truly appreciate your kind words and your trust in Johnson Holidays. Your feedback will certainly be shared with Adam, and we’re sure he will be very pleased to hear that you plan to contact him again for future holiday bookings.
We’re also thrilled that you’re looking forward to your upcoming Nile Cruise and extension. It’s a truly special experience, and we hope it will be a memorable and enjoyable journey for you.
Thank you once again for choosing Johnson Holidays. If there is anything further we can assist you with before your trip, please don’t hesitate to get in touch.
Thanks & Regards
Johnson Holidays
01213688884,
Paul has been excellent with my holiday…
Paul has been excellent with my holiday plan.
Thank you
March 8, 2026
Unprompted review
Reply from Johnson Holidays
Dear Peter
“Thank you very much for your kind feedback. We’re delighted to hear that Paul has been excellent in helping you with your holiday plans. Providing helpful guidance and making the planning process smooth and enjoyable is something we always strive for. We’ll be sure to pass along your thanks to Paul, and we truly appreciate you taking the time to share your experience. We hope you have a wonderful holiday and look forward to assisting you again in the future.” 😊✈️
Thanks & Regards
Johnson Holidays
01213688884
Helpful and reassuring
I phoned with a query about my upcoming holiday today and Elvin was very helpful and reassuring. He answered all my questions and was very patient with me the confused client. 😉
March 7, 2026
Unprompted review
Reply from Johnson Holidays
Dear Andrew Taylor
Thank you so much for your kind feedback! 😊 We’re really glad to hear that Elvin was able to help with your holiday query and provide reassurance. We’ll be sure to pass on your lovely comments to him. If you have any more questions before your trip, please don’t hesitate to get in touch. Have a wonderful holiday! ✈️🌴
Thanks & Regards
Johnson Holidays
01213688884
The great ease of dealing with johsons
The great ease of dealing with johsons. Asma was very helpful and pleasant
March 7, 2026
Unprompted review
Reply from Johnson Holidays
Dear Stewart Mckee
Thank you very much for your kind feedback. We’re delighted to hear that you found it so easy dealing with Johson Holidays and that Asma was helpful and pleasant during your experience.
Your comments mean a lot to us, and we will be sure to pass on your lovely feedback to Asma.
If there is anything else we can assist you with, please don’t hesitate to get in touch. We look forward to helping you again in the future.
Thanks & Regards
Johnson Holidays
01213688884
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.