This is the 2nd time now I've booked a holiday through Johnson holidays. Both Rakesh and Paul have been sooooo helpful throughout this booking. They explained things clearly and reassured me about the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently booked a short break with Venky out of Johnson's Holidays and he was excellent. He answered all my questions, and I had a lot, so efficiently and made the process of booking so easy. I woul... See more
Company replied
Fantastic holiday in hurgarda and Nile cruise.From booking to leaving the plane to going home we were looked after from very attentive staff. Now Elvin contacting us to see if we had a good holiday .... See more
Company replied
Was a little bit dubious booking through a company that I haven't used before but up to now everything has been plain sailing. Rehan was very helpful and answered my query without hesitation and with... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Flights Search Site
- Holiday Accommodation Service
- Luxury Hotel
- Travel Aggregator
Written by the company
Johnsonholidays ltd has The Art of Travel. Over years of experience in creating luxury holidays, As we are fully independent travel agent & have access to a large portfolio of leading ABTA & ATOL protected travel operators offering you a wide range of holidays around the world, to suit your taste & budget book with low deposit £60 we provide a comprehensive range of travel services, including holidays, flights hotels, Cruise holidays, Luxury tours, Special honeymoon packages and other ancillary services to our customers including car rental, airport parking and airport lounges. We also specialize in Late Deal holidays, staycations & Cottages, Beach holidays , City holidays, guided excursions and many more. Our travel operators offering you a wide range of holidays around the world, to suit your taste & budget Our passion is travel and our team of well-travelled travel planners located all over the UK understand the importance of your holiday & can offer you inspiring travel ideas & personal recommendations. Our exceptional knowledge, guidance & service means we will help you create the perfect trip johnsonholidays.com All our holidays are fully protected; we provide 100% secure bookings for all the customers who book holidays with us.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 02039977906
- support@johnsonholidays.com
- johnsonholidays.com
4.8
Excellent
2K reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Royal Viking Nile Cruise
The Royal Viking cabins, staff and food was first rate but what made our cruise on the Nile extra special was the Johnson rep/tour guide Muhammad Fekry. He organised, explained everything and basically did everything for us. Nothing was to much trouble for him. His knowledge on all things Egyptian was explained in an easy manner and with a good sense of humour.
March 16, 2026
Unprompted review
Reply from Johnson Holidays
Dear Phil Barker,
Thank you so much for taking the time to share your feedback.
We are delighted to hear that you enjoyed your cruise on the Nile and found the Royal Viking cabins, staff, and food to be first-rate. It’s especially wonderful to know that Muhammad Fekry made your experience extra special. His dedication, knowledge, and sense of humor are qualities we value highly, and we are thrilled that he was able to organise everything smoothly and make your trip memorable.
Your kind words will be shared with Muhammad, who will be delighted to know his efforts and professionalism are so greatly appreciated. Feedback like yours motivates our team to continue delivering exceptional service and experiences.
We hope your memories of Egypt remain with you for years to come, and we look forward to assisting you with future travels.
Thanks & Regards
Johnson Holidays
01213688884
Really easy to deal with and Asma…
Really easy to deal with and Asma sorted out any queries I had
March 17, 2026
Unprompted review
Reply from Johnson Holidays
Dear Lynn Horsfield
Thank you for taking the time to share your feedback.
We are delighted to hear that your experience was easy and seamless, and that Asma was able to resolve any queries you had. Providing clear, efficient, and helpful support is very important to us, and it’s wonderful to know she met your expectations.
We will be sure to share your kind words with Asma, who will be pleased to know her efforts are appreciated.
If there is anything else we can assist you with, please do not hesitate to reach out.
Thanks & Regards
Johnson Holidays
01213688884
Very helpful and reassuring
Very helpful and reassuring , will def be booking with them again .Always in hand to answer any questions .Brilliant company to holiday with
March 2, 2026
Unprompted review
Reply from Johnson Holidays
Dear Janice Grimes
Thank you so much for your kind words! We're really glad to hear you had such a positive experience. It means a lot to know you felt supported throughout, and we’ll always be here to help with anything you need. We look forward to helping you plan your next holiday!
Thanks & Regards
Johnson Holidays
01213688884
Fantastic holiday in hurgarda and Nile…
Fantastic holiday in hurgarda and Nile cruise.From booking to leaving the plane to going home we were looked after from very attentive staff. Now Elvin contacting us to see if we had a good holiday . We will recommend the company to friends and family and will definitely book with them again. Better than more popular companies thank you
February 18, 2026
Unprompted review
Reply from Johnson Holidays
Dear Jeffrey Hardy
Thank you for your wonderful feedback! We're delighted to hear you had such a fantastic holiday in Hurghada and on your Nile cruise. It’s great to know everything—from booking to your journey home—went smoothly and that our team took such good care of you throughout.
Elvin will be especially pleased to hear your kind words! We truly appreciate your recommendation to friends and family, and it means a lot that you rate us so highly. We look forward to helping you plan another unforgettable trip in the future. Thank you again!
Thanks & Regards
Johnson Holidays
01213688884
Johnson holidays continue to impress…
Johnson holidays continue to impress me, even after returning from a wonderful Nile cruise on the Royal Viking, Had a phone call from Cliff asking how my holiday had gone & if I had any suggestions for improvement! Could honestly say everything was perfect & much appreciated his kind call.
March 18, 2026
Unprompted review
Reply from Johnson Holidays
Dear J Vickery
Thank you so much for your lovely feedback! We're delighted to hear you had a wonderful Nile cruise on the Royal Viking and that everything met your expectations.
It’s especially nice to know that Cliff’s follow-up call was appreciated—our team truly cares about making sure every part of your experience is just right. Your kind words mean a lot to us, and we’re so pleased everything was perfect for you.
We look forward to helping you plan your next amazing holiday!
Thanks & Regards
Johnson Holidays
01213688884
I recieved a positive reply to my…Request for documents
I recieved a positive reply to my request and will add a true heartfelt thanks to Elvin, 10/10
March 18, 2026
Unprompted review
Reply from Johnson Holidays
Dear Steve Dunn
Thank you so much for your kind words! We're really pleased to hear you received a positive response to your request. Elvin will be delighted with your heartfelt thanks and 10/10 rating—it truly means a lot.
We appreciate your feedback and look forward to helping you again in the future!
Thanks & Regards
Johnson Holidays
01213688884
Venky
The guy on the phone, very patient with me and helpful, thanks ‘Venky’
March 18, 2026
Unprompted review
Reply from Johnson Holidays
Dear Mather Gannon
Thank you for your lovely feedback! We're so pleased to hear that Venky was patient and helpful during your call. We’ll be sure to pass on your kind thanks to him—it will mean a lot.
If you need any further assistance, we’re always here to help!
Thanks & Regards
Johnson Holidays
01213688884
Excellent holiday. Good value
Johnson Holidays planned everything to perfection.Hurghada hotel was superb as was Nile cruise on MS Viking,transfer to Luxor and flight to Cairo. Hotel in Cairo very convenient with views of the Pyramids and GEMuseum. Lovely bedroom and food. Excellent excursions to Pyramids Sphinx and museums. All in all a brilliant holiday at an excellent price. Highly recommended
February 11, 2026
Unprompted review
Reply from Johnson Holidays
Dear Mrs E davidson
Thank you so much for your fantastic feedback! We're thrilled to hear that every part of your holiday—from Hurghada to your Nile cruise on the MS Viking, and your time in Luxor and Cairo—was planned to perfection.
It’s wonderful to know you enjoyed the hotels, especially the views of the Pyramids and the Grand Egyptian Museum, as well as the excursions to the Pyramids, Sphinx, and museums. We’re so pleased everything came together to give you such a memorable experience at great value.
Your recommendation means a lot to us, and we look forward to helping you plan your next brilliant holiday!
Thanks & Regards
Johnson Holidays
01213688884
Reply from Johnson Holidays
Dear Lynerre Dempster
Thank you for your kind feedback! We're delighted to hear you were happy with the communication, and Reham will be very pleased to receive your thanks.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Thanks & Regards
Johnson Holidays
01213688884
Samuel provided excellent service as…
Samuel provided excellent service as always Very professional and helpful!
March 15, 2026
Unprompted review
Reply from Johnson Holidays
Dear Catalina Golovaci
Thank you for your lovely feedback! We're delighted to hear that Samuel provided excellent, professional, and helpful service as always. He’ll be very pleased to receive your kind words.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Thanks & Regards
Johnson Holidays
01213688884
Samuel was very professional
Samuel was very professional, helpful and friendly. Highly recommended.
March 15, 2026
Unprompted review
Reply from Johnson Holidays
Dear Nicolai Golocaci
Thank you for your kind feedback! We're so pleased to hear that Samuel was professional, helpful, and friendly throughout your experience. He will be delighted with your recommendation.
We really appreciate you taking the time to share your thoughts and look forward to assisting you again in the future!
Thanks & Regards
Johnson Holidays
01213688884
Had an amazing guy Samuel book my…
Had an amazing guy Samuel book my holiday today so pleased with his customer skills and how quick he was was booking holiday
March 15, 2026
Unprompted review
Reply from Johnson Holidays
Dear Christopher Green
Thank you so much for your lovely feedback! We're delighted to hear that Samuel made your booking experience smooth, quick, and enjoyable. He’ll be really pleased to know his customer service made such a positive impression.
We appreciate you choosing us for your holiday and look forward to helping you again in the future!
Thanks & Regards
Johnson Holidays
01213688884
I recently had a Nile cruise on the…
I recently had a Nile cruise on the Magic 2 from Luxor to Aswan and back again. I had a guide called Mohamed and he was a wonderful guy, he was extremely knowledgeable, friendly and helpful in every way. He also enjoyed a good laugh and a joke with the guests. I would recommend him to anyone who wants to experience all the excursions of Ancient Egypt.
March 8, 2026
Unprompted review
Reply from Johnson Holidays
Dear Nathan Viner
Thank you for sharing your wonderful experience! We're delighted to hear you had such an amazing Nile cruise on the Magic 2 between Luxor and Aswan.
It’s fantastic to know that your guide Mohamed made such a positive impact on your trip with his knowledge, friendliness, and great sense of humour. Experiences like this are exactly what we aim to provide.
Thank you for your recommendation, and we’re so pleased you had the chance to explore the wonders of Egypt and Ancient Egyptian history. We hope to welcome you on another unforgettable journey in the future!
Thanks & Regards
Johnson Holidays
01213688884
Very helpful customer service asma
Very helpful customer service asma. Very positive experience, will be using them again. Very good at listening to what you want and offering good deals.
March 15, 2026
Unprompted review
Reply from Johnson Holidays
Dear Mrs Farbrother
Thank you for your kind feedback! 😊 We're so glad to hear you had a positive experience with Asma and found the service helpful. Listening to what our customers want and finding the best deals is always our priority. We really appreciate your support and look forward to helping you again in the future!
Thanks & Regards
Johnson Holidays
01213688884
Great holiday
Our tour guide Muhammad has been amazing throughout, always gone above and beyond and is very knowledgeable about all aspects of ancient Egypt.
Fantastic holiday, all crew and staff have been great. Would definitely recommend
March 14, 2026
Unprompted review
Reply from Johnson Holidays
Dear Jamie
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you had such a fantastic holiday. It's great to know that Muhammad made your experience so special with his knowledge and dedication, always going above and beyond throughout the tour of ancient Egypt.
We're also pleased that the crew and staff helped make your trip memorable. Your recommendation truly means a lot to us. We hope to welcome you on another adventure again soon! 🌍✨
Thanks & Regards
Johnson Holidays
01213688884
This was our time booking with Johnson…
This was our time booking with Johnson Holiday. The gentleman that I spoke to named, Cliff very helpful, and professional. Thank you so much for your help. Much appreciated.
March 12, 2026
Unprompted review
Reply from Johnson Holidays
Dear Leigh White
Thank you for your lovely feedback! 😊 We're so pleased to hear that your first booking experience with Johnson Holiday was a positive one. Cliff will be delighted to know that you found him helpful and professional.
We truly appreciate your kind words and look forward to helping you plan another great holiday in the future. Thanks again for choosing Johnson Holiday! ✨
Thanks & Regards
Johnson Holidays
01213688884
Susan the agent who found my holiday
Susan the agent who found my holiday, is so polite, helpful and has great attention to detail and prompt.
We are really looking forward to this trip, im impressed my first time using an agent to book , now i will definatley use these again.
March 13, 2026
Unprompted review
Reply from Johnson Holidays
Dear Sarah Joyce
Thank you for your lovely feedback! 😊 We're so pleased to hear that Susan was polite, helpful, and attentive in helping you find the perfect holiday. It's wonderful to know that your first experience using a travel agent has been such a positive one.
We're really glad you're looking forward to your trip, and we truly appreciate your kind words. We look forward to helping you plan many more holidays in the future! ✨
Thanks & Regards
Johnson Holidays
01213688884
Paul was very helpful & answered all…
Paul was very helpful & answered all the questions that I had.
March 12, 2026
Unprompted review
Reply from Johnson Holidays
Dear Linda Cawthorne
Thank you for your kind feedback! 😊 We're so glad to hear that Paul was very helpful and able to answer all of your questions. Providing clear and supportive service is always our goal.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future! ✨
Thanks & Regards
Johnson Holidays
01213688884
Elvin was very helpful
Elvin was very helpful.
Wish him all the best.
March 11, 2026
Unprompted review
Reply from Johnson Holidays
Dear Satnam Singh Pandhal
Thank you for your kind message! 😊 We're glad to hear that Elvin was very helpful. We'll be sure to pass along your best wishes to him.
We truly appreciate your feedback and hope to assist you again in the future! ✨
Thanks & Regards
Johnson Holidays
01213688884
Holiday to Egypt Nile Cruise
Holiday to Egypt Nile Cruise
There was a two day shuttle bus services which took over 6 hrs each way equating to two days loss of holiday. The bus itself was very poor. The tips up front we were unsure if the reached relevant staff. The market trips were focused shops led into with hard sell tactics. The trips to tombs sometimes were to long without a break.
Overall an exciting 12 day holiday
January 10, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.