It appears that the company is managing the process, and communicating well most of the time. However the timing of the request for “proof of purchase” seems ability far down the line and perhaps sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well it was easy to navigate although I did have a previous vehicle but it had same number plate so I haven’t been able to log that car. Clearly I may not have all the information relating to that car... See more
Company replied
Johnson Law Group company has consistently followed the process of suing JLR in a diligent and consistent fashion so far. It has kept me informed in detail of every step and this gives me the conf... See more
Company replied
Ver quick easy! However, I do think the 30% that Johnsonlawgroup charges for the Cheapest claim, is quite a bit higher than expected for not much work really ? But I guess that’s just because I would... See more
Company replied
Company details
Written by the company
For the last 30 years, Johnson Law Group has been a leader in the US legal mass-tort market, securing billions of dollars of compensation for its clients who have been wronged by large corporations. Based in Manchester but with a national reach, Johnson Law Group now brings that wealth of experience into the UK legal market. As well as putting together a team of some of the best English solicitors in the business, you can be secure in the knowledge that by instructing Johnson Law Group to pursue your claim, you’ll have the very best of both worlds when it comes to litigation: English legal expertise, with the American-style of litigation that has safeguarded the interests of literally hundreds of thousands of consumers over the years.
Contact info
Chancery Place, 50 Brown Street, M2 2JT, Manchester, United Kingdom
- 0161 513 2305
- info@johnsonlawgroup.co.uk
- johnsonlawgroup.co.uk
4.4
Excellent
779 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy layout of form
October 8, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Lorna,
Many thanks for the feedback, it's much appreciated.
Kind regards,
Johnson Law Group
simple easy to follow
October 4, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Mr Newton,
Many thanks for the feedback, it's much appreciated and great to hear.
Kind regards,
Johnson Law Group
Easy to use.
October 3, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Ange,
That's great to hear, many thanks for sharing!
Kind regards,
Johnson Law Group
The ease of the whole procedure!
The ease of the whole procedure!! Everything so professionally taken care of
October 2, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Mr Howellmorgan,
Many thanks for the feedback, that's great to hear!
Kind regards,
Johnson Law Group
Good
Good. Straightforward but yet to be judged due to unknown outcome
September 29, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Mike,
Many thanks - we fully understand! Thanks for the initial feedback.
Kind regards,
Johnson Law Group
Ease of signing up
September 29, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Mr Shears,
Many thanks for the feedback, it's great to hear you found the process straightforward.
Kind regards,
Johnson Law Group
Making a claim due to my car always being service and maintained as instructed
Easy to fill in information
September 28, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Mr Black,
Many thanks for sharing your thoughts, it is much appreciated.
Kind regards,
Johnson Law Group
Easy to follow
September 23, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Alison,
Many thanks for the feedback, that's great to hear.
Kind regards,
Johnson Law Group
Reply from Johnsonlawgroup
Dear Ioana,
Many thanks for sharing, that's great to hear.
Kind regards,
Johnson Law Group
Reply from Johnsonlawgroup
Many thanks for sharing, we really appreciate it.
Kind regards,
Johnson Law Group
Reply from Johnsonlawgroup
Dear Ian,
Many thanks for the feedback, that's great to hear.
Kind regards,
Johnson Law Group
seemed to be ok
September 18, 2025
Unprompted review
Reply from Johnsonlawgroup
Many thanks for the feedback - we will keep you updated throughout.
Kind regards,
Johnson Law Group
Hopefully get some positive answers
Hopefully get some answers as none from mobilize
September 18, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Mr Cubitt,
Many thanks for the feedback - we will keep you updated throughout the progression of your claim.
Kind regards,
Johnson Law Group
Easy to set up
September 17, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Mr Dudley,
Many thanks for sharing, that's great to hear.
Kind regards,
Johnson Law Group
I feel that Trustpilot are a reputable…
I feel that Trustpilot are a reputable & trustworthy company who strive to ensure that all their customers experience a high level of service and expertise. I would recommend them to anyone. Especially to my friends & other family members.
September 17, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Fiona,
It's great to hear you're happy with service Trustpilot provides - we hope that you feel the same way about Johnson Law Group!
Kind regards,
Johnson Law Group
Document/image upload doesn't work
September 16, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Hus,
We're sorry to hear there's an issue with uploading documents. If you could please get in touch on info@johnsonlawgroup.co.uk or call us 0333 344 3155 we can assist with this.
Kind regards,
Johnson Law Group
Good process
September 16, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Mr Hillier,
Thanks for sharing, we really appreciate the feedback.
Kind regards,
Johnson Law Group
Very easy to use
September 15, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Jayne,
Many thanks for sharing, that's great to hear.
Kind regards,
Johnson Law Group
Reply from Johnsonlawgroup
Dear Tony,
Please do get in touch if you're looking for assistance - our email is info@johnsonlawgroup.co.uk or our number is 0333 344 3155.
Kind regards,
Johnson Law Group
Johnson law have kept me informed of…
Johnson law have kept me informed of the progress of my claim throughout, without bombarding me with unnecessary emails.
September 12, 2025
Unprompted review
Reply from Johnsonlawgroup
Dear Mr Shuttleworth,
Many thanks for the positive feedback, we really appreciate you taking the time to share this.
Kind regards,
Johnson Law Group
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