Johnson Plumbing & Heating Reviews 

25
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Boiler installation Margate. Thanks again Karl for an excellent job. Like the boiler and very pleased with the price and the standard of work. Would definitely recommend 👍

Company replied

Rated 5 out of 5 stars

Great service, got the job done seamlessly. It was a washing machine install and he even stayed for me to put a load of washing on to make sure everything was working. Would definitely recommend and u... See more

Company replied

Rated 5 out of 5 stars

Have used Johnson’s for years from Installing a boiler and a new hot water tank to smaller jobs. They’re honest and reliable. Good example yesterday where I called in the morning with a leaking press... See more

Rated 5 out of 5 stars

Karl has been fantastic helping us out with our new home in Margate. We had problems with the boiler repair, cold water tank and gas pipework and Karl made time to get them sorted super quickly and pr... See more

Company replied

Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Environmental Renewable Natural Resources
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Plumber

Written by the company

About Johnson Plumbing & Heating At Johnson Plumbing & Heating, we take pride in offering expert domestic plumbing, heating, and boiler services across Thanet, Margate, Broadstairs, Ramsgate, Canterbury, Whitstable, Herne Bay, Dover, and Deal. With over 18 years of experience, we have built a strong reputation for quality workmanship, reliability, and exceptional customer service. Our Services We specialize in: ✔ Boiler Installations, Repairs & Servicing – We install and maintain energy-efficient boilers from leading brands, ensuring your home stays warm and your energy bills stay low. ✔ Air Source Heat Pumps – We provide eco-friendly heating solutions that help reduce carbon footprint and energy costs. ✔ General Plumbing & Heating – From leaks and pipe repairs to radiator installations and full system upgrades, we handle all aspects of domestic plumbing and heating. Why Choose Us? ✅ Experienced & Qualified Engineers – Our team is fully trained and Gas Safe registered, ensuring high safety standards and expert workmanship. ✅ Honest Pricing & No Hidden Costs – We provide transparent quotes, so you know exactly what to expect. ✅ Fast & Reliable Service – We understand how important it is to resolve plumbing and heating issues quickly, and we aim to respond promptly to every job. ✅ Customer Satisfaction Focus – Our goal is to deliver 5-star service every time, with quality work that stands the test of time. Serving Homes Across Kent We are proud to serve customers across Thanet and surrounding areas, bringing reliable plumbing and heating services to homeowners, landlords, and businesses. Whether you need an urgent repair, routine maintenance, or a full heating system upgrade, we are here to help. 📞 Contact Us Today! For professional plumbing and heating solutions you can trust, call us now or visit our website at www.johnsonplumbingthanet.co.uk to request a quote or book an appointment today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(25)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great plumber and gas servicer

Great plumber and gas servicer. Punctual and great at explaining everything. Thanks for the boiler service!

February 25, 2025
Unprompted review
Johnson Plumbing & Heating logo

Reply from Johnson Plumbing & Heating

Hi Nathan,

Thank you so much for the fantastic review! It was a pleasure servicing your boiler, and I’m glad you appreciated the punctuality and clear explanations. Your satisfaction is always my priority.

If you ever need any plumbing or gas services in the future, don’t hesitate to reach out. Thanks once again for choosing Johnson Plumbing Thanet!

Best regards,
Karl Johnson
Johnson Plumbing & Heating, Thanet

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Thanks for the Emergency Plumbing call out at No 42 The Guesthouse Boutique Hotel!

Westwood had an urgent leak from the shower waste coming through the ceiling at No 42, and Johnson Plumbing Thanet were absolute heros! They arrived promptly and swiftly resolved the issue, preventing any further damage. Their professionalism and efficiency were outstanding, especially for an emergency call-out.

If you need a reliable emergency plumber in Margate or the surrounding area I highly recommend Johnson Plumbing Thanet.
Fast, efficient, and highly professional – they saved the day! Thanks guys.

"Top choice for emergency plumbing in Margate and the surrounding areas!"

February 25, 2025
Unprompted review
Johnson Plumbing & Heating logo

Reply from Johnson Plumbing & Heating

Hi Shane,

Thank you so much for your kind words and for trusting Johnson Plumbing Thanet with your emergency plumbing needs at 42 Guesthouse. We're glad we could respond quickly and resolve the leak before it caused more damage.

Your satisfaction and peace of mind mean everything to us, and we're always here whenever you need reliable and efficient plumbing services. If you ever require assistance again, don’t hesitate to reach out.

Thanks once again for the fantastic review and for choosing us!

Best regards,
Karl Johnson
Johnson Plumbing Thanet

Rated 5 out of 5 stars

If you are looking for a heating…

If you are looking for a heating engineer in Ashford then look no further
Thanks to these guys for such a quick response , good price and getting the job done quickly and efficiently. I had to work and leave my dogs in their care and they were really careful with the door and I felt at ease . They were friendly helpful and knowledgeable. They worked hard as a team to get me some much needed hot water and heating

February 19, 2025
Unprompted review
Johnson Plumbing & Heating logo

Reply from Johnson Plumbing & Heating

Thank you, Keeley, for your fantastic review! We're thrilled to hear that you were pleased with our quick response, fair pricing, and efficient service. At Johnson Plumbing & Heating, we understand the importance of reliable heating and hot water, especially during colder months.

It’s great to know you felt comfortable leaving your home and pets in our care – we always prioritise respect and attention to detail, ensuring a positive experience for our customers. Our team is dedicated to providing friendly, knowledgeable, and efficient heating solutions in Ashford and surrounding areas.

If you ever need further assistance with your heating system, boiler servicing, or any plumbing work, don’t hesitate to get in touch. We truly appreciate your recommendation!

Best regards,
Karl
Johnson Plumbing & Heating
📞 01843 661613
🌍 www.johnsonplumbingthanet.co.uk

Rated 5 out of 5 stars

Highly recommended heating engineer in Margate, Thanet

I recently had an issue with my central heating pump, and Karl from Johnson Plumbing & Heating did an excellent job fixing it and installing a new one. From start to finish, the service was professional, efficient, and reliable. Karl quickly diagnosed the problem, explained the best solution, and carried out the installation with great attention to detail.

If you're looking for a Gas Safe registered heating engineer in Margate, Broadstairs, Ramsgate, Canterbury, Whitstable, Herne Bay, Dover, or Deal, I highly recommend Johnson Plumbing & Heating. Great communication, fair pricing, and top-quality workmanship!!

February 17, 2025
Unprompted review
Johnson Plumbing & Heating logo

Reply from Johnson Plumbing & Heating

Thank you, Fahad, for your fantastic review! We're delighted to hear that you were happy with the central heating pump installation and our service. At Johnson Plumbing & Heating, we pride ourselves on providing professional, efficient, and reliable heating solutions across Margate, Broadstairs, Ramsgate, Canterbury, Whitstable, Herne Bay, Dover, and Deal.

As a Gas Safe registered heating engineer, ensuring high-quality workmanship, clear communication, and fair pricing is always our priority. If you ever need any further boiler repairs, heating system servicing, or plumbing work, we’re here to help.

Thanks again for your recommendation – we truly appreciate it!

Best regards,
Karl
Johnson Plumbing & Heating
📞 01843 661613
🌍 www.johnsonplumbingthanet.co.uk



Rated 5 out of 5 stars

Great service

Great service. Professional company done a great job on our boiler installation in Thanet. Highly recommended

February 16, 2025
Unprompted review
Johnson Plumbing & Heating logo

Reply from Johnson Plumbing & Heating

Thank you, Ingrid! We're delighted to hear that you were happy with our service. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new boiler!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look