3 of my clients have all had a very bad experience with this agency. We certainly won’t be using them again. Very abrupt and unprofessional from the outset. Avoid at all costs.
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See what reviewers are saying
I Went to my onboarding session just for them to lose all proof of my right to work documents. When I emailed them they asked me to send a picture of my passport which sounds very unprofessional and f... See more
Company replied
The reason why I put 2 stars is because one moment there will be loads of shifts then the next there won’t be any, I make my money through this agency but I have been now forced to try look for anothe... See more
Company replied
They found me work quite quickly, and I enjoyed the role, but it’s been months since I joined and they only seem to have one company to work for in my city. I completed all the training modules ea... See more
Company replied
Company details
Information provided by various external sources
Catapult is a flexible working app that lets you choose exactly when and where you work. When you join, you'll get access to 100s of shifts with top restaurants and bars, major stadium events and your favourite high street retailers.
Contact info
132 Upper Street, N1 1QP, London, United Kingdom
- team@catapult.com
- joincatapult.com
1.5
Bad
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Abrupt and unprofessional
3 of my clients have all had a very bad experience with this agency. We certainly won’t be using them again. Very abrupt and unprofessional from the outset. Avoid at all costs.
March 25, 2024
Unprompted review
Unprofessional
I worked with them for a few shifts in summer of 2016. They were very impressed with me on the training day and all my employers were very happy with my work. One day I was sick over night and was unable to make my shift, I tried calling them at that 5am (when I woke up ill) because my shift was at 6.30am but obviously no one was in the office at the time and I also emailed them explaining the situation. But they didn't care, they removed me instantly. They lost i good worker, I didn't care about not working for them as I have many other agencies I work for. They way they handled me leaving was very unprofessional and wrong. AND 4 years on they are still yet to send me a P45 or remove me from their payroll so the tax office still think I work for them. I have tried contacting the tax office to tell them that I no longer work for catapult but it will not work until Catapult have officially removed me from their payroll. The head office staff are lazy and unprofessional. DO NOT SIGN UP TO WORK FOR THIS COMPANY!!!
May 15, 2020
Unprompted review
Great to pick up shifts to suit round…
Great to pick up shifts to suit round home life work when u want
March 17, 2020
Unprompted review
My experience is really good with…
My experience is really good with Catapult. Shifts are flexible and you can select accordingly to you.
March 1, 2020
Unprompted review
nice and easy
Helped me a lot to find uncomplicated sporadic jobs as service-craft in restaurants.
January 30, 2020
Unprompted review
easy sign up with no hustle and many…
easy sign up with no hustle and many shifts
January 30, 2020
Unprompted review
Kind and Patient Staff always there to…
Kind and Patient Staff always there to help
January 10, 2020
Unprompted review
They treat people like numbers
I worked with them for a year and they terminated me for being ill. Always turned up to all my shifts, on time and the stores I worked with would always request me to come back but I had one day sickness and they sacked me.
Heart broken by how they've treated me.
January 3, 2020
Unprompted review
Reply from Catapult
Hi Rebecca,
I'm sorry to hear about your experience! We'd really love to review your case but will need a few more details from you. Please get in touch with us via team@joincatapult.com so can look into this further for you.
Excellent Service
Excellent Service, great shifts and friendly staff
December 30, 2019
Unprompted review
I think the concept is a very great…
I think the concept is a very great idea. I have enjoyed working all my shifts as I got to experience the different systems they had. With the flexibility I feel I can do shifts leisurely.
December 30, 2019
Unprompted review
Awesome
The experience with catapult has been great. Flexible shifts and great team .
December 30, 2019
Unprompted review
Unemployed to employment!
Catapult is an excellent recruitment agency! Application process is pretty fast and smooth. You’ll receive weekly shifts plus you’ll get to work for large retail stores. You choose if you or don’t want to work them shift also have the option to cancel. The pay is great too.
December 26, 2019
Unprompted review
Would highly recommend
Would highly recommend. Decent pay and I love how I can pick and choose when I work. Gives me a lot of freedom
December 26, 2019
Unprompted review
Good platform
Genuine platform which gives you a selection of shifts for you to pick and choose from, mostly retail ones. Easy to sign up, great for if you want shifts on the side. Only thing is if your area is popular, you have to check the app regularly to claim the shifts before other people do.
December 24, 2019
Unprompted review
Best Agency for Flexible Work
I’ve worked with Catapult for a while and its one of the best agencies I’ve worked with. Fast, easy and convenient for anyone looking for flexible work.
December 19, 2019
Unprompted review
Very unprofessional and untrustworthy
I Went to my onboarding session just for them to lose all proof of my right to work documents. When I emailed them they asked me to send a picture of my passport which sounds very unprofessional and frustrating as they provided no explanation for why they could not find my ready to work documents after I attended the onboarding session. Will not being working for them and I would suggest be careful before trusting this company.
December 17, 2019
Unprompted review
Reply from Catapult
Hi Melissa,
I'm so sorry to hear about this experience! We've had a look and can see that we didn't get to see your documents in the session so this would be why we checked with you afterwards.
If you'd like us to look into this further, contact us at team@catapult.com or hop on the live chat and we can assist there.
All the best,
Jack
Great agency
I had the right to work review quickly after I registered and I started working soon after. Known shops available for shift.
December 10, 2019
Unprompted review
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