3 of my clients have all had a very bad experience with this agency. We certainly won’t be using them again. Very abrupt and unprofessional from the outset. Avoid at all costs.
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See what reviewers are saying
I Went to my onboarding session just for them to lose all proof of my right to work documents. When I emailed them they asked me to send a picture of my passport which sounds very unprofessional and f... See more
Company replied
The reason why I put 2 stars is because one moment there will be loads of shifts then the next there won’t be any, I make my money through this agency but I have been now forced to try look for anothe... See more
Company replied
They found me work quite quickly, and I enjoyed the role, but it’s been months since I joined and they only seem to have one company to work for in my city. I completed all the training modules ea... See more
Company replied
Company details
Information provided by various external sources
Catapult is a flexible working app that lets you choose exactly when and where you work. When you join, you'll get access to 100s of shifts with top restaurants and bars, major stadium events and your favourite high street retailers.
Contact info
132 Upper Street, N1 1QP, London, United Kingdom
- team@catapult.com
- joincatapult.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good app
It’s been a good experience. I have worked 7 shifts so far and all were booked through the app. Only downfall is that sometimes sometimes my friends’ get the shifts on their app first before it shows on mine hours later. Asides that, all good
Pay is great at £9.20 + at least for…
Pay is great at £9.20 + at least for over 25's.
Not many shifts in Birmingham that I see which is disappointing.
Good company though so far. Pay is on time.
PassportPowell
I have been work for catapult for a…a week
I have been working for catapult for a week now and am enjoying all the shifts from Clarks. they gave me shifts and I started as soon as I registered with the catapult.
Good pay and I get to pick when and…
Good pay and I get to pick when and where I want to work. Having this flexibility is very nice.
Great way to work shifts on your free time
Great way to work shifts on your free time. For me it's been good because I can work while my kids are in school.
Very trustworthy agency to work with
Great jobs
Great jobs! The only thing you need to be really flexible because sometimes the managers cancel a job last minute but I have always had good experiences.
Perfect for students!
Great team
Great team, the worst thing is the App. Sometimes is not working at all. For example when I finish my shifts its difficult to submit my timesheet.
The team is very nice always ready to help!!!!!!!
Thanks!
Great agency with amazing flexibility…
Great agency with amazing flexibility and job opportunities!!
I think is good idea and really…
I think is good idea and really possible for everyone find a work, the place where work is good and sometimes fantastic, the only thing that maybe I don't undestand is why i don't see a kind of work, I can see shift for every Clarks in London but not Oxford Circus, I don't receivce notification even if i push for receive.
Anyway thank you for your job.
Manuela Viroli

Reply from Catapult
Not recommended until there’s more work available.
They found me work quite quickly, and I enjoyed the role, but it’s been months since I joined and they only seem to have one company to work for in my city. I completed all the training modules early in the hope of being able to apply for more jobs but it’s still just Clarks, and you are not notified about the available shift until the morning of the shift. This makes it mega hard to plan around when you can work and because there is only one shift at this one company it gets snapped up really quickly.
I was emailed by an employee of the company hoping to gather some info from me about how catapult could get more people “working like I do” and when I explained my situation to her she took on a very condescending attitude.
If catapult want to grow they should really focus on trying to get more companies signed up. It makes no sense to have so many people looking for shifts without giving them more flexible options over where and when they can work.

Reply from Catapult
always do they're best
Excellent company to work for
Excellent company to work for. Professional team
Pay is good👍on time and theres always someone to help if you need any assistant.
Great work when shifts are available. Some locations can be far but pay is great.

Reply from Catapult
The contacting system with with office…
The contacting system with with office needs to be better, more urgent

Reply from Catapult
Full professional and flexible job…
Full professional and flexible job offering
Has perspective for future work.

Reply from Catapult
So great!
So great!! Catapult are so flexible always there if you have a question it’s awaome

Reply from Catapult
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