CrowdHealth Reviews 

1,130
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 656 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, responsive staff, including dedicated care advocates. Many people appreciate the significant cost savings compared to traditional insurance, noting lower expenses and reduced premiums. Reviewers also find the service user-friendly and a welcome alternative to traditional healthcare complexities. However, some customers noted that the process could sometimes be confusing or require more effort, with a few mentioning that negotiations for charges could be lengthy.

What people talk about most

Service

Customers had positive experiences with service, often describing it as a "breath of fresh air" compared to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the responsiveness,... See more

Price

People report positive experiences with price, finding it less expensive and more affordable than traditional... See more

Staff

Consumers find staff to be positive, consistently reporting that the team is helpful, supportive, and caring.... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and the intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband and I signed up a few months ago and have enjoyed Crowd Health so far! Everyone is super responsive when we have questions & helps explain things in detail. We put in a bill for our wellnes... See more

Rated 5 out of 5 stars

I joined Crowdhealth a few months ago. I love that I have a customer care specialist I can contact via text with any questions - it's personal and warm, not bureaucratic. When asked, they have provide... See more

Rated 5 out of 5 stars

Adri, our care advocate, has been so helpful navigating my breast cancer diagnosis. It’s already overwhelming having that diagnosis and she has been great at answering all my questions. Although a lit... See more

Rated 5 out of 5 stars

CrowdHealth has been amazing! We recently experienced our first health event. The team did an exceptional job ensuring that everything was taken care of. Highly recommend!


Company details

  1. Wellness Program

Written by the company

We provide you the tools to escape the tyranny of health insurance. 🧡 Fund humans, not health insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,130)

662 reviews in the last 12 months

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Rated 5 out of 5 stars

I used my wellness credit for my annual…

I used my wellness credit for my annual gynecological visit and mammogram. So simple, with my own doctor and withing a couple of weeks I was credited for the visit. This never happened when I was paying thousands to insurance companies for all those years.

May 22, 2026
Rated 5 out of 5 stars

CrowdHealth is the best thing I’ve ever…

CrowdHealth is the best thing I’ve ever done. My husband told me about it a couple years ago and I was skeptical at first, but it has proven to be the best most supportive alternative to health insurance. I could’ve ever dreamed of. I’ve had two miscarriages over the last year each time they’ve sent me packages with socks and notebooks and cards with love before I even got home from the hospital. They are more than healthcare. This is the way healthcare should be.

May 29, 2026
Rated 5 out of 5 stars

Crowd Health has been amazing helping…

Crowd Health has been amazing helping me navigate a diagnosis of Trigeminal Nueralgia. It's a complicated diagnosis and treatment options are limited. They have supported my treatment decisons and been absolutely amazing. So much more care and concern than traditional insurance.

May 29, 2026
Rated 5 out of 5 stars

Responsive

Responsive, timely, straightforward. Looking into options and offering a few alternatives within a difficult situation.

May 29, 2026
Rated 5 out of 5 stars

Easy to use. Low stress.

The Crowd Health team has been prompt in answering my questions and helping me collect funding for an injury that required a trip to the emergency room. What could have been a stressful process turned out to be simple and straightforward. I am very happy with it.

May 16, 2026
Rated 5 out of 5 stars

We love crowdhealth

We love crowdhealth! They have been such a blessing to our family through every pregnancy, sickness and big event that we’ve needed them. Always so responsive, helpful and kind. We recommend them to everyone!!

May 22, 2026
Rated 5 out of 5 stars

So happy I joined the Crowd

I've not had any medical expenses in the almost one year since joining but I've loved getting to take advantage of the major discounts on Preventative tests like the gut biome testing and Calcium heart score. My yearly woman visit was covered under the allowance provided once a year. It is so nice to help others with their medical expenses knowing mind will be helped if I have any in the future. The app is easy to use and they are very prompt at reimbursement.

May 22, 2026
Rated 3 out of 5 stars

Ok, but needlessly confusing

I'm fairly happy with the service so far, but some things have been confusing. I was looking for bloodwork initially, so I was advised to do a telehealth visit. The doctor refused to give me a bloodwork order saying I should "order it myself" then crowd health said they need an order to create a voucher. This forced me to do another appointment with the doctor who finally gave me an order, but it was very confusing. There could be more connectedness between the telehealth service and the crowdhealth system. Assuming I get refunded for the second appointment I'd give 4 stars, but the three stars is just based on the perceived runaround I got in simply seeking bloodwork.

May 29, 2026
CrowdHealth logo

Reply from CrowdHealth

We are sorry this happened. This isn't the process internally and we will be looking into it. Stay tuned.

Rated 5 out of 5 stars

The idea of CrowdHealth intrigued me…

The idea of CrowdHealth intrigued me from the first time I heard about it. I just didn't want to continue to pay the exorbitant cost of traditional health insurance - with an exorbitant deductible. In January, I joined CrowdHealth hoping to never need to test it our. I injured my foot and ankle in April - CrowdHealth has done exactly as promised - paid after I met my Member Commitment. CrowdHealth customer service is excellent! I am so happy I joined.

May 29, 2026
Rated 5 out of 5 stars

Would Recommend

Great program. Works well for our families needs, and our desire to pursue mostly alternative health routes. A better option than paying a bunch of money for insurance that we didn’t utilize.

May 15, 2026
Rated 5 out of 5 stars

Break free from insurance

I love not being locked into an insurance network anymore, and it's easy to get reimbursed for eligible expenses on the app. Communication from the company is great, and I love being part of this community.

May 15, 2026
Rated 5 out of 5 stars

This was the first time i have ever…

This was the first time i have ever submitted anything and I have been a member for years. The process was easy and help with questions made the process go smoothly. No regrets leaving the sick care system.

May 22, 2026
Rated 5 out of 5 stars

Speedy

Speedy, great service, and price.

May 15, 2026
CrowdHealth logo

Reply from CrowdHealth

Speed and service are what happens when you take out the middle man and let real people support one another!

Great having you in the Crowd! 🙌

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