They will take your money and not ship your meds for weeks, you cannot get in touch with anyone from their account management/care/customer service team even with a medical issue. They just do not res... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been using Join Layla for a year. I have had a positive experience and have been loosing weight slowly but consistently. Medication arrives well packaged and quickly. When I had nausea they... See more
On the whole, I was very happy until twice. There were some shipping issues . As soon as I ordered within seconds, I sent a message to please hold off sending for a few days since I wouldn’t be ho... See more
My first week I have lost 7 pounds, I’m so thrilled and very thankful that I had trusted Layla, I look in the mirror and I can see the person I used to be and want to be, just within 1 week I feel... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fairly good experience
Fairly good experience, however it seems prescriptions are always a bit short by last injection. Also, it would be nice if the pricing was lower and more comparable with other companies offfering the same services. Due to price I will be seeking services with another company.
Love this App
This experience was very easy and pleasurable. I love the fact I could always log in and ask questions, and get answers.
Easy and quick communication
Didn't work for me...
Join Layla was great about getting the product to me in a timely manner. The Semaglutide mixture they sent me did not work for me. I felt no different on the medication than I did before or after taking the medication.
Layla is quick to answer questions and…
Layla is quick to answer questions and appreciate the great customer service.
It was fast and affective
It was fast and affective. I lost weight I looked fabulous. I just wish I could afford the rest.. because I did gain weigjt back.
The communication was easy and…
The communication was easy and efficient. My product arrived promptly. I appreciate that you trust me to know my own body and not ask a ton of ridiculous, repetitive questions.
The company is great
The company is great, I’m just not having success losing weight as quickly as others I know who are on GLP-1 meds, can’t help but wonder is if it is the compounding.
Absolutely amazing product except it’s…
Absolutely amazing product except it’s too expensive for me
The deliveries have been good
The deliveries have been good. One set in the hot sun because I didn’t know it was delivered. The ice was all melted and I was as afraid it might be bad.
I hav been requested by increase in the dosage. Maybe you haven’t seen my requests.
Thank you friend quickly sending.
The meds seem to work for me.
Prompt responses to my questions with…
Prompt responses to my questions with clear answers. Got my product quickly.
So professional and fast
So professional and fast. Great communication and great doctors! I highly recommend!!
I have been trying to unsubscribe and…
I have been trying to unsubscribe and delete my information repeatedly but they will not let go. This is wildly unprofessional and unethical and I am greatly concerned about any phi I have shared thus far.

Reply from Join Layla
I love how my treatment is delivered to…
I love how my treatment is delivered to my front door & is in a cold pack to protect it. The kit is intact & very professionally packaged & always arrives on time.
Medication works
Medication worked well, shipping problems in the beginning but later got better. I had to quit as I could no longer afford the cost.
I was charged for a shipment of…
I was charged for a shipment of medicine that is still showing in pharmacy in TX. They wouldn’t refund me for the medicine that never shipped. They are thieves.

Reply from Join Layla
I’ve lost 50lbs in a year
I’ve lost 50lbs in a year! The only thing is that some of the vials are not as strong as others.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







