They will take your money and not ship your meds for weeks, you cannot get in touch with anyone from their account management/care/customer service team even with a medical issue. They just do not res... See more
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I have been using Join Layla for a year. I have had a positive experience and have been loosing weight slowly but consistently. Medication arrives well packaged and quickly. When I had nausea they... See more
On the whole, I was very happy until twice. There were some shipping issues . As soon as I ordered within seconds, I sent a message to please hold off sending for a few days since I wouldn’t be ho... See more
My first week I have lost 7 pounds, I’m so thrilled and very thankful that I had trusted Layla, I look in the mirror and I can see the person I used to be and want to be, just within 1 week I feel... See more
3.7
Average
261 reviews
Hasn’t replied to negative reviews
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Ability to speak with a doctor if you…
Ability to speak with a doctor if you have questions or concerns. They have quick response time, and timely delivery.
January 17, 2025
My experience with Layla was TERRIBLE
My experience with Layla was TERRIBLE. The quality of the semaglutide was never consistent due to the fact that it came from different compound pharmacies every month. Customer service was HORRIBLE. They do not provide a phone number to reach them (RED FLAG) For $300 a month, due your due diligence and find a reputable semaglutide provider.
January 30, 2025
Reply from Join Layla
Hi Diane! I am sorry you had a bad experience. Please reach out to support and let us make things right.
Reply from Join Layla
Thank you for your review, Louanne!!
I have always received medication in a…
I have always received medication in a timely fashion.
January 30, 2025
Layla puts me as ease.
I have been very happy with my experience with Layla. Their customer service and quickness of my orders have been professional and consistent. I have recommended their services to many friends.
January 30, 2025
I received the products but it was way…
I received the products but it was way too expensive.
November 10, 2024
They were very quick to respond to any…
They were very quick to respond to any and all questions. I quit because of the cost. I found Hims to be much more in line with my budget .
October 30, 2024
Reply from Join Layla
Hi Jim! We appreciate your honesty and your review! We wish you well and hope to connect again in the future!
Medicine arrives promptly and the…
Medicine arrives promptly and the doctors always give good advice!
October 1, 2024
They messed up my first order with this…
They messed up my first order with this company. I had ordered the 3 month suppply and only received 1 vial. Being completely new to this I thought this was how they send you your 3 months. It took me 2 months to catch on to what they did. And it threw off my doses which can be dangerous because I technically skipped a dose.
May 31, 2024
Reply from Join Layla
Hi Stephanie! Our sincerest apologies that this happened to you. Please reach out to support so that we can make this right!
The whole process was straightforward…
The whole process was straightforward and easy. Takes about a week all together from appointment to delivery.
January 29, 2025
Overall great
Overall great . Very responsive and timely with delivery and questions
January 29, 2025
Great experience with this company
December 18, 2024
mostly good
Everyone is very nice. Delivery time is reasonable, medication is effective. A problem for me is that there doesn’t seem to be a way to switch medications mid treatment. It seems the. Whole process has to be started over and your bmi has to be 29 or higher. So if your lower than that or looking for maintenance you will be denied.
January 29, 2025
Consistent in quality of care and medication
I have been using Join Layla for a year. I have had a positive experience and have been loosing weight slowly but consistently. Medication arrives well packaged and quickly. When I had nausea they prescribed and sent medication quickly. I like that I get the same medication each month. With another company they prescribed what ever the pharmacy could get and I went months with nothing. Join Layla has been excellent!
January 28, 2025
Overall a good experience
Overall a good experience but I sometimes feel that there isn’t great consistency with the medication. I feel like sometimes it is weaker than other times. Not as potent and those months I don’t get results.
January 29, 2025
They get back to you in a timely manner
I lost a total of 65lbs. All my questions got answered when I had them. Easy directions to follow. Have recommended to several people.
February 1, 2024
I was very happy with the first vial of…
I was very happy with the first vial of SG1 from Hallandale Pharmacy. I lost 25 lbs. however the second vial I received was from Hillbilly Jim’s Pharmacy and doesn’t seem to be working as well. K Kyle
January 1, 2025
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