While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the consistent pricing without unexpected increases or hidden fees, finding the cost reasonable for the medication provided. Reviewers often highlight the fast approval process and quick delivery times, with some receiving their prescriptions within days or even hours. The quality and effectiveness of the medication are frequently praised, with many users reporting positive results. However, some people were dissatisfied with the customer service, citing slow response times and difficulty reaching a human representative. There are also mentions of issues with delivery, including delayed shipments, packages being held for unknown reasons, or arriving warm. A few other people also felt that the product was not effective for them, or that there were discrepancies in the product received.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While some consumers report positive experiences,... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers report fast approval and... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers express significant dissatisfaction,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers expressed frustration over slow... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers appreciate the affordability,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My review is for a purchase on November 4, 2025. It appears the Piper has now gone downhill, but my experience was good. I received the Tirzepatide 2 days after placing the order. Communication was wi... See more

Rated 4 out of 5 stars

I got approved for a 6 month script within an hour of submitting all of my information. This was on a Saturday morning, early. Actually December 19th to be exact. My compound Tirzepatitde starting dos... See more


Company details

  1. Wellness Program

Written by the company

Piper is a modern telehealth service created to make weight loss treatment simple, fast, and transparent. Our mission is to give people a dependable path to real results with clear pricing, fast turnaround times, and genuine support from a team that cares. We believe that access to treatment should be straightforward, stress free, and delivered with honesty at every step. What makes Piper unique is our all inclusive pricing and our commitment to communication. The price you see covers everything you need for treatment including your provider consultation, medication, supplies, next day UPS shipping, and ongoing care support. There are no hidden fees, no surprise add ons, and no extra charges as your dose increases. We also pride ourselves on speed and reliability. Most patients complete their questionnaire and receive approval quickly, followed by fast shipping so they can begin treatment without unnecessary delays. Our care team stays responsive, helpful, and available throughout your journey. Whether you have questions about your medication, need guidance, or just want reassurance, we are here to make the process as smooth as possible. Piper was built to provide a trustworthy, no hassle experience for people who want reliable weight loss treatment delivered directly to their door. Every day we work to earn our patients trust through transparency, great communication, and dependable service. We are grateful for every person who chooses Piper and we remain committed to supporting you with clarity and care from start to finish.


Contact info

3.0

Average

TrustScore 3 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Really quick

Honestly I was shocked by the speed. Literally signed up and got approved one hour later, and then my order was shipped. Arrived the next day. I was not expecting that at all. I wish it was a bit slower.

December 5, 2025
Unprompted review
Rated 4 out of 5 stars

Great

Simple process, fast shipping, and I'm already losing weight. No complaints.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Feels strong

I've tried GLP meds from two other places before and the dosing always felt weak or inconsistent. Piper’s medication feels way more stable. I’m not starving, I’m not jittery, and the appetite control is solid. The biggest change is I don’t binge in the evenings anymore. That alone has helped me drop several pounds already.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

One thing I liked

One thing I liked about them is they don’t push you into anything. I asked a ton of questions before ordering and they didn’t rush me or try to upsell anything. Once I decided to move forward, approval was fast and everything arrived as promised.

December 2, 2025
Unprompted review
Rated 4 out of 5 stars

Wasn't expecting much but I'm impressed

I honestly signed up thinking this would be just another telehealth company that takes forever to respond and barely explains anything. But Piper was surprisingly legit. The provider actually asked about my history and not just yes or no questions. The medication started working around week two and I noticed my constant snacking finally stopping.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Good results

I have been for about two months and the results have been way better than I expected. My appetite dropped around week two and I have been losing weight steadily since then. The meds arrived cold and on time. Nothing to complain about so far.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Affordable price

The price are the best that I have found. I checked out using affirm which is awesome because it helps me manage the monthly payments at a lower price as im a senior on a tight budget.

November 27, 2025
Unprompted review
Rated 4 out of 5 stars

Super quick

Signup was easy and my order arrived really quick. Only thing I wish they had was a mobile app, everythings done online in their website but an app would be awesome.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

6 Month subscription - Great Product

I am on a 6 month subscription plan, received my order 2 days later once I was approved. I had a couple of issues that were resolved within a day, by a real person that I was able to chat with. My Tirzepitide Compound is working great, I love the fact they don't charge extra for higher doses.

November 14, 2025
Unprompted review
Rated 4 out of 5 stars

I like them

I had an issue with my account and the support team got it fixed really quick. The process overall was smooth and the meds arrived cold with all the supplies I needed. It is nice not having to jump through hoops like I did with my old clinic.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Legit company

Finally a company that doesn't raise the price when you need to increase your dosage. The ads are actually legit and the price stays the same even when your dose changes. No random monthly fees or sneaky charges like other places try to slip in. I have been through the ringer with weight loss companies and I’m honestly just happy to find one I can stick with and trust.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to cancel after hitting my goal

I was doing month to month with Piper and Now that I finally hit my weight goal I needed to stop future shipments. I was actually able to cancel my plan right in the patient portal without having to message anyone, which honestly shocked me. No other company I’ve tried makes it that easy to cancel. Really great experience overall and I will definitely refer them to some friends.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

best prices i've found

I got approved the same day and meds showed up way quicker than I expected. The pricing is honestly the best I’ve found anywhere, especially without insurance.

November 28, 2025
Unprompted review
Rated 2 out of 5 stars

Customer service and doctor response is non-existent!

Their customer service and doctor support is the absolute worst! Chat. Email. FB Messenger. They make it absolutely IMPOSSIBLE! We've been trying to get a very simple medication question asked, but it has been extremely difficult and non-existent. I will change this review if someone can just answer our questions in the patient dashboard/portal!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Just read..

When I joined I accidentally ordered the wrong smallest starting amount and asked them to give me the full 15. They changed it immediately. When the medication arrived I noticed the vial was broke contacted them and was immediately sent a replacement. My experience has been wonderful. My only complaint is the pricing is falsely advertised. Supposed to be 199 for everything but that’s only if you pay upfront for 6 months supply. No thank you I wanted to try it before making that big of a commitment.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

I am on week 6

I am on week 6 with piper and I didn't really start seeing results until around week 3. The care support told me that sometimes it takes a bit for the meds to kick in depending on the person, so I tried to be patient. They were right though. At first I was only losing like 1 lb a week, but now I am dropping closer to 5 lbs a week pretty consistently. Everyone’s different but it’s definitely working for me now.

November 8, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look