First time I’ve been in Jolleys, I didn’t think they’d sell frozen snake food. The frozen reptile food fridge was immaculate. The packs come in a clear resealable bag so you can actually see the q... See more
Company replied
Location
Switch locationJollyes, Unit 2A Ashton Retail Park, Wellington Road, OL6 6DJ Ashton Under Lyne, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a great experience at Jollyes. I picked up cat food, litter, a new cat tree, and some toys, and the quality of everything is fantastic. The cat tree is sturdy, the toys are a huge hit, and they ha... See more
Company replied
Easy to navigate store - Ashton under Lyne, Manchester, with a good range, good stock levels and nice staff. Loses a point as the app is really basic and has poor functionality. Plus the advert on t... See more
Company replied
We visited this store at Ashton under lyne at 3pm.The store Deputy Manager Craig was very receptive and sent a store member Alex to assist us. We were looking for harness , lead calming spray and sn... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, Unit 2A Ashton Retail Park, Wellington Road, OL6 6DJ, Ashton Under Lyne, United Kingdom
- 0161 343 1236
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jollies chichester
The staff were most helpful,nothing was too much trouble for them.Very knowledgeable about things I wanted to know. It made a very pleasant experience,out of a run of the mill chore it was fun. And dogs are welcome as well.
Recommend you visit.
April 27, 2025
Popped in jollies for first time
Popped in jollies for first time. Loads of variety. Spent a fortune. Got 4 animals. Will go again
April 30, 2025
I found what i was looking for.
April 28, 2025
Amazing groomer
Amazing groomer who my dog fell in love with as much as she fell in love with him. 5 star treatment and clearly adores her pets
April 26, 2025
Outstanding Customer care
Employee took me straight to the product I enquired about. Advised me on best option
April 24, 2025
I needed advice on a product that was…
I needed advice on a product that was best suited for my Cat, the young lady who was on the till was so helpful
April 25, 2025
Good customer service.
Products are well organised and reasonably priced. Staff are all really helpful and friendly.
April 24, 2025
A lot off veriaty for dogs and cats…
A lot off veriaty for dogs and cats maybe pet animals such has fish and birds which you cater for I have mentioned this before in a review. Thank you
April 23, 2025
Always got my cat stuff
April 21, 2025
Staff always helpful polite and caring
Staff always helpful polite and caring. Good range of stock and always well kept.
April 17, 2025
When it's urgent a local store is the place to go.
I needed a wormer urgently before my current fostered, rescued dog went for her spay on Thursday. So, as an online pharmacy would take too long to arrive, I rang Jollyes Ashton under Lyne store which had it in stock. Excellent, extremely helpful staff both on the phone and face to face in store.
April 12, 2025
Great deals with fleacare
Great deals with fleacare. Staff really helpful staff. Thanks
April 19, 2025
Super service great shop
April 4, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.