Easy to navigate store - Ashton under Lyne, Manchester, with a good range, good stock levels and nice staff. Loses a point as the app is really basic and has poor functionality. Plus the advert on t... See more
Company replied
Jollyes, Unit 2A Ashton Retail Park, Wellington Road, OL6 6DJ Ashton Under Lyne, GB
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Easy to navigate store - Ashton under Lyne, Manchester, with a good range, good stock levels and nice staff. Loses a point as the app is really basic and has poor functionality. Plus the advert on t... See more
Company replied
We visited this store at Ashton under lyne at 3pm.The store Deputy Manager Craig was very receptive and sent a store member Alex to assist us. We were looking for harness , lead calming spray and sn... See more
I have taken my puppy into store three times and each time staff have spoken to her to help socialise her. I had fantastic advice from a knowledgeable team member with regards to collars. Team members... See more
I needed a wormer urgently before my current fostered, rescued dog went for her spay on Thursday. So, as an online pharmacy would take too long to arrive, I rang Jollyes Ashton under Lyne store which... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Jollyes, Unit 2A Ashton Retail Park, Wellington Road, OL6 6DJ, Ashton Under Lyne, United Kingdom
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Reply from Jollyes The Pet People - Ashton
Easy to navigate store - Ashton under Lyne, Manchester, with a good range, good stock levels and nice staff.
Loses a point as the app is really basic and has poor functionality. Plus the advert on the store shelves offers a sign discount which is no longer applicable

Reply from Jollyes The Pet People - Ashton
The colleagues in your ashton shop are very helpfull ,friendly and are very knowledgeable
Have time to talk to you and acknowledge my dog .
Thanks to you all carry on doing what you are doing
Great store freindly amazing customer service
Staff are always very helpful and informed but issue that if busy all staff are on the tills and there is a long wait if you are wanting advice

Reply from Jollyes The Pet People - Ashton
The great way that your people helped me.
Really welcoming and polite.
It was really nice to be greeted with a smile.
This a rare thing now days.
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Great choices and had a great chat with the staff
The staff are wonderful. Always helpful, know about products if you need any help and carry your shopping to your car if you need help.
Great choice and staff always on hand to help . When being served staff are always so pleasant and quick service .
5🌟🌟🌟🌟🌟
I found a good selection of cat food that differs from my regular supermarket. They had more specialist Feliway products as well.
Always a great experience as the staff not only friendly and professional but most importantly very knowledgeable
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