Went into the Barnsley store asking about treats for my puppy- Alex was so helpful- and knowledgable, giving me different options and the reasons for each one. If you visit this store and u sure... See more
Location
Switch locationUnit 21, Claycliffe Business Park, Cannon Way, Barugh Green, S75 1JU Barnsley, GB
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Went to Jollyes Barnsley store this morning where Alex took care of me and im so grateful. His advice on the best options for my dogs' various dietary requirements was second to none and I've walked a... See more
Company replied
Good products instore & the customer loyalty program is useful. However, the staff never interact with your pet which is a shame. Jolleys bought our local independent pet store and my dog remembers th... See more
Company replied
I attended my local store. I was pleasantly surprised that the upstairs section od bowls, harnesses, collars and leads had been rearranged. This made it easier to look for a puppy harness. The store... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 21, Claycliffe Business Park, Cannon Way, Barugh Green, S75 1JU, Barnsley, United Kingdom
- 01226380581
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always helpful and nice pet store.
The assistant asked if I wanted a bag…
The assistant asked if I wanted a bag but never said I had to pay got a shock when got home when the price of bag was on receipt at 40p
Jollyes store at Barugh Green, Barnsley. If the assistant asks if you want a bag it should be free if the customer asks for a bag then that is different.
I thought he was giving me the bag free as I had a few items to carry. Not good customer service at all.
Absolutely fantastic shop
Absolutely fantastic shop , staff so pleasant plus love how you can donate food to animal shelters
I visit the shop every week
I visit the shop every week and there is a lovely young lady with pink hair. She is always very helpful and the shop has a great selection of products at a reasnable price
Always have the pet food I prefer the…
Always have the pet food I prefer the staff are very helpful.
Staff are always very friendly and…
Staff are always very friendly and helpful. The selection of food, treats, equipment and toys is excellent. I also like the location, which is in my locality.
All the staff are lovely and can't do…
All the staff are lovely and can't do enough for you
Barugh Green Jollyes
All the staff are amazing at the Barugh Green site, hard to choose a favourite though (Molly’s the coolest 😎).
Lovely staff on my latest visit to…
Lovely staff on my latest visit to Jollye’s at Barugh Green, Barnsley. Even helped me to the car with my purchase 👍🏻
Good variety of items abd friendly staff
Brilliant staff.
Your staff are brilliant! Polite, friendly, helpful and knowledgeable. Thank you.
Lovely young lady very friendly and dog…
Lovely young lady very friendly and dog treats reasonable prices 😀
Staff always on hand to give advice…
Staff always on hand to give advice great choice for pets
Always friendly and helpful
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