Went into the Barnsley store asking about treats for my puppy- Alex was so helpful- and knowledgable, giving me different options and the reasons for each one. If you visit this store and u sure... See more
Location
Switch locationUnit 21, Claycliffe Business Park, Cannon Way, Barugh Green, S75 1JU Barnsley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went to Jollyes Barnsley store this morning where Alex took care of me and im so grateful. His advice on the best options for my dogs' various dietary requirements was second to none and I've walked a... See more
Company replied
Good products instore & the customer loyalty program is useful. However, the staff never interact with your pet which is a shame. Jolleys bought our local independent pet store and my dog remembers th... See more
Company replied
I attended my local store. I was pleasantly surprised that the upstairs section od bowls, harnesses, collars and leads had been rearranged. This made it easier to look for a puppy harness. The store... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 21, Claycliffe Business Park, Cannon Way, Barugh Green, S75 1JU, Barnsley, United Kingdom
- 01226380581
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My dog loves his scran that I get him…
My dog loves his scran that I get him from Jollyes. They have a fantastic selection off products and treats for most animals.
Good experience all round…
The person who served me was very helpful, she came from behind the counter to check my purchases through instead of trying to lift them on to the counter. They also lifted my purchases from the trolly into the car. The prices were exellent as well.
Asked for some advice and the lady was…
Asked for some advice and the lady was so helpful . And honest
Sells everything you need for your…
Sells everything you need for your pets, at competitive prices with a great range of stock , the staff are helpful and pleasant.
I always go for the things I need for my dog... I can highly recommend them 👌
The staff here are so lovely
The staff here are so lovely. Always friendly, professional and polite.
They know their products and are happy to give advice.
The range of products is good too, a one stop pet shop.
Very helpful staff and great prices
Value and friendly
Good prices, friendly helpful staff. Feels good shopping there with my dog! Xxx
Love this shop brilliant helpful staff…
Love this shop brilliant helpful staff great products at competitive prices
1st time we've been here
1st time we've been here, it has a great selection, we got a few bits for our puppy, the prices are very good, we will be returning
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







