The sales assistant (Sam) was knowledgeable about the dog seat belts and training leads. She heard us talking and offered her advice and extra information. She came across as interested in our situ... See more
Location
Switch locationJollyes, Unit 2B Alban Retail Park,, 4 London Road, Bedford,, MK42 0NW Bedfordshire, GB
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I have always visited the bedford branch from the minute i bought my cat and the staff their have been nothing but helpful and seem to have ALOT of knowledge on pets and diets etc. The booking system... See more
looking for a dog coat - assistant very pleasant and helpful. Tried several coats till we found the right one - most importantly really cared about my dog - kept chatting to him and stroking his ears
I was delighted with the service I received and my dog looked great when I collected him after his wash. He has clearly enjoyed the experience which was a big plus considering his advanced years. I’ve... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes, Unit 2B Alban Retail Park,, 4 London Road, Bedford,, MK42 0NW, Bedfordshire, United Kingdom
- 01234 349591
4.7
Excellent
689 reviews
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Staff friendly and efficient
Staff friendly and efficient. I marked down by one star as not all products I wanted were in store
May 5, 2025
Had more of a variety of flavours of…
Had more of a variety of flavours of the dog food.
The service was very good
May 5, 2025
Very helpful and knowledgeable staff
May 2, 2025
Dogs food was very reasonable price
Dogs food was very reasonable price. Girl who served me was really nice and quick. Excellent
May 4, 2025
They have everything under one roof…
They have everything under one roof that you need for your pet ,the staff are wonderfully helpful and polite I enjoy using the bedford which is only 3 miles away,
May 5, 2025
Great prices
The Bedford branch always have a good range of products with decent prices, staff are knowledgeable and polite
May 1, 2025
Really good groom
Kelly had detailed knowledge of the breed and how she should be groomed. Great job
May 2, 2025
Very kind and helpful stuff
Clinic is small but very friendly and stressless for my puppy. Stuff is really lovely and helpful with my questions
April 28, 2025
Absolutely fantastic staff member
Absolutely fantastic staff member, so so knowledgeable and willing to help and a advise
April 27, 2025
Got what I wanted
April 22, 2025
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TERRIBLE NEVER AGAIN
TERRIBLE NEVER AGAIN! Can't cut dogs hair to save her life ! Aggressive!
April 18, 2025
Reply from Jollyes The Pet People - Bedford
Thank you for your review. We are sorry to hear of your recent experience and kindly ask that you get in touch with our Customer Service Team via email to help@jollyes.co.uk so we can investigate this matter further.
Very efficient
Very efficient. However, as I am a first time Puppy “mom”, I would have loved if the vet would’ve given me more of their time, as I did have some questions, some advice that I would have appreciated.
That’s my only down point. But, all and all- the staff was friendly and very efficient.
April 21, 2025
Shop great groomers not
Shop great, staff great but grooming awful totally hacked at and has bald patches. Grooming manager too and several friends had same experience. I emailed to complain and the response was very fast then the store called me and offered a 20% refund for the bald patches. Hopefully, this doesn’t happen to anyone else and my first time here too
Won’t be going back unless they have a groomer who is better trained
April 9, 2025
Unprompted review
Reply from Jollyes The Pet People - Bedford
We understand your frustration with the grooming experience you received. We strive to provide excellent service and are disappointed to hear that your experience did not meet your expectations. We appreciate you bringing this to our attention and will use your feedback to improve our grooming services. We hope you will consider giving us another chance in the future.
Great service …
The lady on the till finding and updating our account without even being asked to, no more trying to remember what old postcode it was linked to
March 22, 2025
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