Excellent. I’m trying to give my pup Freya lots of social interaction and her visit to Jollyes on Boucher Road was just wonderful. She met the most beautiful little Dachshund called Ollie with his 2... See more
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I cannot fault the staff, however, we bought a little rabbit and he/she passed away within a week with gut problems, only a little baby. My daughter was traumatised as the little thing took its las... See more
Staff were very professional and very friendly made me feel very comfortable and looked after Skye spoilt her rotten and made her feel at home, Skye was in for her first course of vaccination an... See more
Staff are all very friendly and helpful with any questions you may have. They were also very accommodating when I asked if it would be possible to weigh my dog, as she was on a diet and I wanted to c... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
55 , Boucher Road, BT12 6HR, Belfast, United Kingdom
- 028 90024980
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Brilliant Helpful Staff
Very polite and helpful
large range of items
large range of items, clean and tidy the shop floor, lovely and friendly staff, great service.
I got some dog food good staff
Good staff and store layout , fresh with plenty of space easy to move around . Recommended
It was very good because my dog doesn't…
It was very good because my dog doesn't like his face touch IAM very grateful for them he bit whenItred Todo anything withhimth
Love jollyes only problem i spent a lot…
Love jollyes only problem i spent a lot on toys wipes dog treats and don't get any discount cause I don't buy dog food needs reviewed
The staff members was very helpful
The staff member was very helpful. I got the members club 10 per cent discount.
The Staff were excellent and very friendly …friendly
The Staff were excellent and very friendly and helpful especially Deckland he was very helpful and got me everything I wanted I would definitely go back to that Jollyes and the shops was well stocked and lots of things to see
Shop well laid out and friendly staff
Excellent staff.
guy who served me was very helpful
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