Oh my goodness I cannot say enough amazing things about your staff… it’s always the greatest joy going into your Andersonstown Road (Westwood) Jolles. All, and I mean ALL your staff are the best, mos... See more
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Brought puppy in for 2nd injection & microchip. Staff very friendly & experienced. The vet was great! He explained everything he would be doing & what to look out for after the treatment. I will d... See more
I get meal worms semi regular for my pets and find that Jollys is extremely punctual regarding its deliveries, and always has high quality live food options. It also has a massive range of everything... See more
Staff here are absolutely brilliant, very helpful and chatty and got us sorted with everything we we're looking for and advised us on joining the club, which we did and this meant we got a good deal o... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit D, Westwood Retail Park, BT11 9BQ, Belfast, United Kingdom
- 028 90619027
4.8
Excellent
565 reviews
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Always a great experience
I had a great time at Jollyes today, as always. Staff are friendly and helpful, the store is always well-stocked and presented beautifully. Everything I need is easy to find and staff are more than happy to show you if you get lost. I always find a deal on something which is handy with 2 cats and 5 reptiles to provide for!
September 9, 2025
The young lady who serviced me at the…
The young lady who serviced me at the till, was lovely, extremely helpful, offered to help me out with my stuff, as it was heavy, I said I was fine!
She asked me was I in the Pet club and got my vouchers off the total, I was so pleased as I bought a lot!!
An excellent service!
She also told me to have a good day! So lovely, it would encourage me to go back to that particular one!! Thanks young lady!! Store in Newtownabbey!! Time around 4 pm ish!
She should be rewarded in some way!! Thanks
September 9, 2025
Super Pet store
Always go to Jollyes for cat food. It’s always in stock. The staff are friendly and professional
September 3, 2025
Very helpful
Very helpful, pleasant assistants every time. Can't fault this shop at all.
July 19, 2025
Staff couldn’t be friendlier
Staff couldn’t be friendlier, when we went in they were close to closing and the lady mopping the floor was so nice and asked if she could pet our puppy, this was great to see as most people like to pet without asking this then scares him, showing this level of understanding and care makes it amazing easy to return and know that I can bring my puppy with me again and that the staff will be amazing with him.
July 17, 2025
A very helpful & knowledgeable Assistant
A young fella helped me with choosing a new food for my dog. He said he had just recently joined the company. He was very knowledgeable & spoke about how he changed the food for his own dog. Lovely guy.
July 14, 2025
Excellent as Always
Team were really friendly from entering the store to exiting. Store had everything we needed and for a decent price too!
July 13, 2025
Brilliant cut on my 2 shitzus really…
Brilliant cut on my 2 shitzus really happy with the girls so good and gentle to them and very friendly
June 6, 2025
Very helpful
May 28, 2025
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Extremely helpful shame about the app!
Sales assistant was very helpful and informative. When I got to counter to pay you normally get a discount if you are a member. This has stopped and you now get points on an app. Very unhappy with change to app and points. Would even put me off going back. Isn't suitable for older clients, we have pets too and not great with apps.
May 26, 2025
Reply from Jollyes The Pet People - Belfast
We appreciate you highlighting the sales assistant's helpfulness. We understand your disappointment regarding the membership changes and the app-based points system. We'll consider your feedback about its suitability for all customers. Thank you for your time.
Great service as always from the team…
Great service as always from the team in Andersonstown branch
May 23, 2025
Kind friendly girl at till
May 22, 2025
A negligent HR operation that allows…
A negligent HR operation that allows systemic abuse of staff. Allows lazy staff to stay on the payroll. Dishes out redundancies to management staff without warning.
May 20, 2025
Unprompted review
It was easy to find what I was looking…
It was easy to find what I was looking for and the staff member that served me was kind and helpful.
May 14, 2025
Very helpful staff in Westwood store
Very helpful staff in Westwood store. Made my puppy feel very at ease fitting a new harness.
May 14, 2025
Very helpful
May 12, 2025
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