Oh my goodness I cannot say enough amazing things about your staff… it’s always the greatest joy going into your Andersonstown Road (Westwood) Jolles. All, and I mean ALL your staff are the best, mos... See more
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Brought puppy in for 2nd injection & microchip. Staff very friendly & experienced. The vet was great! He explained everything he would be doing & what to look out for after the treatment. I will d... See more
I get meal worms semi regular for my pets and find that Jollys is extremely punctual regarding its deliveries, and always has high quality live food options. It also has a massive range of everything... See more
Staff here are absolutely brilliant, very helpful and chatty and got us sorted with everything we we're looking for and advised us on joining the club, which we did and this meant we got a good deal o... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit D, Westwood Retail Park, BT11 9BQ, Belfast, United Kingdom
- 028 90619027
4.8
Excellent
565 reviews
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Checkout girl was a total treasure
The girl on the till offered to carry a bag of litter to my car which I was very very grateful for as I wasn't feeling very well, she carried it to my car put it in and wished me a safe journey home
December 6, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very little to choose from in the leads…
Very little to choose from in the leads and collars section
December 3, 2024
Reply from Jollyes The Pet People - Belfast
Good Morning,
We appreciate you taking the time to share your feedback. We understand your disappointment with the limited selection of leads and collars. We strive to offer a diverse range of products and will take your feedback into consideration as we plan for future inventory.
Kind regards
Jollyes customer services
Yes very helpful and got pigeon corn…
Yes very helpful and got pigeon corn Caroline herald
December 3, 2024
Very friendly staff that went out of…
Very friendly staff that went out of their way to help.
November 26, 2024
I went in just before closing time and…
I went in just before closing time and staff remained friendly and helpful. Always find staff very friendly in this store. Store also was only local shop that had product I was looking for. Price wss also good.
November 9, 2024
Excellent customer service …
The 2 staff where very helpful I was buying hay and straw gor Halloween theme they were giving he suggestions and then helped me to my car they were both very talkive and polite
October 21, 2024
Staff is very friendly and helpful
Staff is very friendly and helpful. I have a problem with my app and I can't log in, as a result, I can't order for click and collect and also I am loosing the vouchers. They explain to me what I need to do to fix the issue.
October 17, 2024
Prompt service
Prompt service, with any queries explained and products recommended by my vet at discounted prices.
October 17, 2024
Friendly & informative advice.
October 9, 2024
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