The products are decent and the prices are okay. But, what makes my shopping experience fantastic at jolleys, and the reason I continue to go back, is the staff. Always very helpful, polite, pleasant,... See more
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Always use Jollyes for pet supplies important to keep stores like this running especially when stores like the Range open a few doors away.Nice friendly people always have what I need at competitive p... See more
As i went to buy a new harness for my little Dachshund Bobby, i asked for assistance and the young girl that helped me was really good at explaining and showing me how they went on. I managed to find... See more
Always a reasonable shopping experience here at blyth jolleys however this loyalty card they have in store that they always ask about doesn't yield much in the way of savings bit pointless I think.... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Blyth Valley Retail Park, Cowpen Road,, NE24 5TP, Blyth, United Kingdom
- 01670 369 918
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very helpful staff at my local store
Friendly Staff
Staff were happy and friendly, as always. Found the items I wanted to purchase, easily.
Friendly efficient staff
Friendly efficient staff, good stock selection, good prices and clean well laid out store
Always a great shop to visit with…
Always a great shop to visit with friendly staff
Everything you need for your dog and a…
Everything you need for your dog and a little discount when you shop. Customer service is great to
Always a pleasure to shop at Jolleys
Always a pleasure to shop at Jolleys.
Plesent staff. And great products at nice prices.
Staff are always lovely 🐾
Jolleyes is a well stocked shop with…
Jolleyes is a well stocked shop with regular offers on products. The staff are always pleasant and helpful. I can 100 percent recommend this shop.
This is where we get our cats raw food…
This is where we get our cats raw food from . They have good deals on nutriment and the staff are always friendly and helpful
The team are always friendly
The team are always friendly, helpful and great with our pooch
GREAT STAFF
I go to jolleys regular for food etc every member of staff have always been helpful
Nice shop friendly helpful staff
Friendly staff and meet other pet…
Friendly staff and meet other pet lovers good atmosphere good selection of stuff and good to be in petclub
Plenty of choice of the item I was…
Plenty of choice of the item I was looking for (cats food) and person on the till was friendly and helpful
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