Jollyes The Pet People - Bridgwater Reviews 

1,002
TrustScore 5 out of 5

4.8

Gallagher Retail Park, The Clink, TA6 4AB Bridgwater, GB


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Rated 3 out of 5 stars

I buy live bugs for my reptile. Phone ahead and catch them on a day when they are delivered to the shop. leave it too late and the quality is poor (dead insects). Bugs aren't that easy to keep and th... See more

Rated 5 out of 5 stars

I love walking around the store Jollyes have so large range of pet food for all pets on their own brand all at reasonable prices plus their Vet prices are so reasonably priced. I would definitely reco... See more

Company replied

Rated 5 out of 5 stars

Most importantly, the staff! Not only are the staff friendly and knowledgeable, some even remember my name and my dogs preferences in food - it's better than visiting family! Yes, of course, the pro... See more

Rated 5 out of 5 stars

All the staff in Bridgwater Jollyes are extremely helpful and friendly. I usually pop in 1-2 times a week to get dog food and they are all such lovely people, unlike another large pet store just a few... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Gallagher Retail Park, The Clink, TA6 4AB, Bridgwater, United Kingdom

  • 01278 446626

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,002)

9,241 reviews in the last 12 months

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Rated 4 out of 5 stars

Jolly, knowledgeable and professional experience.

I knew what I went in for and I came out with it and that’s it. I was, however confused by all the different brands of the flea treat meant I required for my 2 older (14 years old) cats. I was seen right away by a “jolly” and professional representative. He listened to me carefully and showed me 3 products to choose from. In the end I was not forced to purchase anything and the final decision was mine. I appreciate this autonomy and support. Thank you.

July 11, 2025
Rated 5 out of 5 stars

Staff at Bridgwater Jolleys are…

Staff at Bridgwater Jolleys are absolutely excellent, ive been in a few times over the last 4 weeks for my puppy and staff have always been helpful with her having a very delicate tummy advising me on best brands to help her. So as massive thank you to all the staff. 😊 highly recommend 🐕‍🦺🐾🐾

Miss Dorothy aka Dottie says a big thank you 🐕‍🦺🐾🐾

July 15, 2025
Rated 2 out of 5 stars

Absolutely diabolical regarding millet…

Absolutely diabolical regarding millet for my budgies. Everytime I go in they have none or just a few sprigs, clearly it is popular. I even ring to enquire but am told that they never know whats coming in.

June 11, 2025
Unprompted review
Jollyes The Pet People - Bridgwater logo

Reply from Jollyes The Pet People - Bridgwater

We appreciate you bringing this to our attention. We're sorry that you have not been able to purchase millet for your budgies. We will look into the stock issues raised. Thanks for your feedback.

Rated 5 out of 5 stars

Good job..

The staff new where the product I wanted was..
They was very helpful. Also all with a smile.

June 3, 2025
Rated 5 out of 5 stars

Everyone in the store is so so kind and…

Everyone in the store is so so kind and polite, it is my dogs fave place ever!! She should be the ambassador or get a job there, as she much prefers it to pets at home as she gets attention lol!! The staff are so knowledgeable and my dog always had a bad stomach but she's on the right food as the staff helped me so well! . I won't say what staff names as I don't have all their names and they all deserve praise and a raise!! Everyone!!! They're so nice not one staff member I have complaints about, always clean and well stocked it's our favourite store ☺️

May 29, 2025

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