I buy live bugs for my reptile. Phone ahead and catch them on a day when they are delivered to the shop. leave it too late and the quality is poor (dead insects). Bugs aren't that easy to keep and th... See more
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I love walking around the store Jollyes have so large range of pet food for all pets on their own brand all at reasonable prices plus their Vet prices are so reasonably priced. I would definitely reco... See more
Company replied
Most importantly, the staff! Not only are the staff friendly and knowledgeable, some even remember my name and my dogs preferences in food - it's better than visiting family! Yes, of course, the pro... See more
All the staff in Bridgwater Jollyes are extremely helpful and friendly. I usually pop in 1-2 times a week to get dog food and they are all such lovely people, unlike another large pet store just a few... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Gallagher Retail Park, The Clink, TA6 4AB, Bridgwater, United Kingdom
- 01278 446626
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Found what we needed
We came in for one specific item and was given the assistance we needed to find it. Very happy with the helpfulness of the staff.
Both ladies helped me get my puppy a…
Both ladies helped me get my puppy a harness. They helped to fit it. Very helpful girls.
Friendly and helpful staff
Friendly and helpful staff, got everything I needed and more!
Customer service is always better with…
Customer service is always better with a smile and politeness. And that is exactly what I got
Staff very helpful
Staff very helpful. Store set out with plenty of space to move around
Very helpful people that work there
Very helpful people that work there. Checked price for me as it said something different than was on website.
Helpful staff & good range of products
Friendly staff
Helpful and efficient staff
The young lady I spoke to went out of…
The young lady I spoke to went out of her way to help me find the right food for my dogs.
She then carried some of the items to my van.
It was a good experience shopping in…
It was a good experience shopping in your Bridgwater store the staff very friendly,xx
Cheap Cheap Wild Bird Food ! Lol
I Always need to pop into Jollyes on a Saturday morning to check out their special offers /deals .This week was Wild Bird food too CHEAP to miss out on …….Great price Lol !
Nice to shop here
It's always a joy to shop here. Plenty of selection and stocked well. Store is tidy and staff are helpful
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