Jollyes The Pet People - Cannock Reviews 969

TrustScore 5 out of 5

4.8

Unit 4C, Linkway Retail Park, WS11 1TD Cannock, GB


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Rated 5 out of 5 stars

Polite, professional, helpful staff. Vast range of foods, treats,frozen food etc, dog, cat ,bird, fish, reptile. All catered for .two stores located in Cannock area.

Rated 5 out of 5 stars

The team at the Cannock store are always so helpful and friendly. Offering great advice on food and natural ways to support your dogs health. The shop has recently removed the animal section, ra... See more

Rated 5 out of 5 stars

I’ve recently bought a kitten, and Michelle couldn’t be more helpful. She gave fantastic advice and recommended different products and services in the shop. Would definitely be coming back.

Rated 5 out of 5 stars

Great choic E, laid out so its great to have a look round for new items or go straight to what you need. Staff were extremely helpful and gave great advice with pros & cons, factual advice and frie... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 4C, Linkway Retail Park, WS11 1TD, Cannock, United Kingdom

  • 01543 574 126

4.8

Excellent

TrustScore 5 out of 5

969 reviews

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Rated 5 out of 5 stars

Fantastic customer service

I would like to mention Ben from the cannock store, i went in today and he was so helpful, knowledgeable and friendly, he's been helpful when I've been in the store previously and given great advice for my rescue dog Buddy, all the staff have always been lovely and helpful there but wanted to mention Ben as he is a credit to your store, I will definitely be returning.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Jollies

Polite, professional, helpful staff. Vast range of foods, treats,frozen food etc, dog, cat ,bird, fish, reptile. All catered for .two stores located in Cannock area.

February 28, 2026
Rated 5 out of 5 stars

I’ve recently bought a kitten

I’ve recently bought a kitten, and Michelle couldn’t be more helpful. She gave fantastic advice and recommended different products and services in the shop. Would definitely be coming back.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Best dog place everything is 20%…

Best dog place everything is 20% cheaper than anywhere else used to use pets at home as jolly’s was on a busy industrial estate but after moving and now jolly’s is actually better situated I thought I’ll try it and I can’t believe the savings I made over the 9 months since I’ve moved for exactly the same brand products

February 5, 2026
Rated 5 out of 5 stars

Friendly staff

Friendly staff, caring towards your pets, the groomers are amazing so caring and experienced in what they do. Calm atmosphere when grooming my dog.

February 5, 2026
Rated 5 out of 5 stars

What a credit your staff are to your company

I’m sorry I didn’t see the young lady’s name. Dark haired and young. She is a credit to your company. She talked me through all the puppies food and treats. She remembered me on the next visit and asked how Milo was doing. She again advised us on food and treats. We only went back to you store as she was so helpful.

January 18, 2026

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