The team at the Cannock store are always so helpful and friendly. Offering great advice on food and natural ways to support your dogs health. The shop has recently removed the animal section, ra... See more
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Great choic E, laid out so its great to have a look round for new items or go straight to what you need. Staff were extremely helpful and gave great advice with pros & cons, factual advice and frie... See more
My cockapo went in looking a mess and come out absolutely beautiful. I was worried to leave her like any new dog owner but after speaking to the groomer I was left at ease, and seeing my pup when she... See more
When I made the switch from feeding my Labrador kibble to Raw feeding around 12months ago,I then looked around for a supplier ….i tried a few different on line company’s and then found Jollyes… I use... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4C, Linkway Retail Park, WS11 1TD, Cannock, United Kingdom
- 01543 574 126
4.8
Excellent
970 reviews
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Shop very good staff are very friendly…
Shop very good staff are very friendly and pleasant
January 24, 2025
Cannock store, friendly, helpful.
The team at the Cannock store are always so helpful and friendly. Offering great advice on food and natural ways to support your dogs health.
The shop has recently removed the animal section, rabbits,fish, birds etc which is a shame as it was always so lovely to see the animals and the kids loved it.
Great range of products, always something to choose from and their own brand of dog food (Lifestage) has really suited our dogs.
January 6, 2025
Warm welcome and interaction…
The warm welcome and interaction from Lauren making shopping a good experience and encouraging us to return!
January 22, 2025
Very knowledgeable staff the day I…
Very knowledgeable staff the day I went,got what I needed and wanted with ease,along with advice
January 18, 2025
Well impressed with the staff very…
Well impressed with the staff very helpful and friendly
January 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff wasn't helpful and were rude and…
Staff wasn't helpful and were rude and not just to my family but the next customer too disappointed is an understatement
January 18, 2025
Reply from Jollyes The Pet People - Cannock
We are sorry to hear about your experience. We value your feedback and will use it to improve our customer service.
Good products at reasonable prices
It looks after it’s members always good prices, shop is always clean
January 14, 2025
Jollyes are best
Whenever we go into jollyes we are always greeted by friendly and approachable staff they will always help with whatever we need, whenever we need any pet foods we will always try jollyes first and even when they don't have any they will always recommend their other store, I would always recommend them to friends and family whoever need pet supplies i will continue to use them before any other
Richard Wilson
January 5, 2025
Good deal buying 2 bags of litter
Good deal buying 2 bags of litter. Cheaper than other well known suppliers. Then I had a further discount for having a membership card.
A helpful, pleasant, male staff member carried the sacks to my car for me.
January 15, 2025
Staff are amazing
Staff are amazing, my dog Lexi absolutely loves going there for her treatments. Wouldn't go anywhere else.
January 3, 2025
jollyes groomer
Been going to jollyes groomers for a few years now
but the lady that groomed my dog's left last year always done a good job very happy
So I thought I would still Go
Took my dogs today
not happy with the way they have axed at my chihuahua's coat leaving it looking scruffy cut on one side but not the other
had to finish off my patterdale coat a round the butt and face
paid the same price as last year but had more done last year
January 12, 2025
Unprompted review
Reply from Jollyes The Pet People - Cannock
We appreciate you sharing your experience with us. We understand your disappointment with your recent visit and that the grooming didn't meet your expectations, especially after having a positive experience in the past. We value your feedback and will use it to improve our services. We're sorry that the grooming didn't meet your usual standards this time.
Great choice
Great choic
E, laid out so its great to have a look round for new items or go straight to what you need.
Staff were extremely helpful and gave great advice with pros & cons, factual advice and friendly but didnt push us to buy a certain brand he gave information, answered questions to allow us to decide for ourselves . Really great service
January 11, 2025
The young woman gave us good advice on…
The young woman gave us good advice on what we needed for our Dalmatian and very polite
January 9, 2025
Excellent customer service and found…
Excellent customer service and found just what I needed
January 4, 2025
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