Always lovely when I come in! Highly Recommend shopping here and I’m not sure of their names but the two ladies who are always there and remember my dog even when he’s not with me are fabulous and I... See more
Company replied
Location
Switch locationUnit 2B, City Link Retail Park, Newport Road, CF24 1PQ Cardiff, GB
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the gentleman ( james? Jamie , tall , auburnish hair at your cardiff newport road store kindly lifted the bag of cat kibble into my shopping trolley , as I had a bad shoulder, the 7kg... See more
Absolutely love the amount of loose treats for all size of dogs and bought some very high quality treats that you don’t very often come across eg bulls pizzles , fur on rabbit ears , large authentic p... See more
Super helpful staff who were very accommodating of our 2 lively and boisterous Golden Retriever puppies when we visited. Lots of advice on the puppy foods they carry and gave us a decent sample of ne... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2B, City Link Retail Park, Newport Road, CF24 1PQ, Cardiff, United Kingdom
- 029 2003 3750
4.8
Excellent
243 reviews
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Fabulous store with all the natural treats I require for my two dogs
I have only discovered Jolly’s in the last couple of months and I’m so glad I have!
It’s a great store with everything I need for my two Italian spinone.
Lots of natural treats and the frozen mince is far cheaper than their competitors.
What makes it even more pleasurable are the wonderful staff who are always so friendly and extremely helpful
November 12, 2025
Great staff & well priced
Visit jollyes newport road weekly and the prices are great for the products I buy, the staff are always lovely and there's a wide variety of animal products for great prices!
November 24, 2025
All round lovely people
All round lovely people! We’ve always had a brilliant time visiting Jollyes which is why we are a regular customer there for our German Shepherd! Staff are always welcoming and are happy to help when needed. Prices are reasonable and they have better range than other alternative pet shops. Would highly recommend! :)
November 16, 2025
The vet was fantastic with both my…
The vet was fantastic with both my cats.very friendly and explained everything to me about the treatment.
November 13, 2025
Great selection of dog stuff and…
Great selection of dog stuff and friendly, helpfull staff. Prices good and dog loves going there too!
November 2, 2025
When ever I go into Jolleys they always…
When ever I go into Jolleys they always have stock of what I need and are always very happy and helpful
November 5, 2025
Real good customer service
Real good customer service , by the staff working there. And prices reasonable
October 27, 2025
Jollys
Excellent service, really helpful staff Decided to have my puppy 1st injection, could not believe how cheep they are compared to other vets
October 9, 2025
A Dog's best friend
Always have amazing offers on and amazing prices my doggo loves this place
October 2, 2025
Great shop
Great shop, friendly and attentive staff,good prices and cat stuff I don't see anywhere else.
September 22, 2025
May use AI-assist with repliesRead more
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Usually pretty great going into this…
Usually pretty great going into this store but the staff member who served me was incredibly rude and dismissive really put a downer on my experience. I was shopping for
My dogs birthday should be an exciting day.
September 21, 2025
Reply from Jollyes The Pet People - Cardiff
We appreciate you taking the time to share your experience. We're sorry to hear that the service you received was not up to our standards and affected your dog's birthday shopping. We will address this to ensure a better experience.
excellent services at shop
September 12, 2025
Nice shopping made easy friendly staff,products easy to…
Nice friendly staff,products easy to locate ,and reasonable pricing
September 8, 2025
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