Easy to use website, able to book pups vaccinations easily and choose day and time to suit. On arrival staff friendly and directed to vets area. Vet quickly checked pup, carried out weighing and vacci... See more
Location
Switch locationBognor Road, Portfield Trade Center, PO19 8NS Chichester, England, GB
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See what reviewers are saying
It really does not matter from which branch you ourchase, the value given is exceptional. The staff take a personal care in the customer reaction. recently I called into Chichester and I was amazed... See more
Staff are friendly and knowledgeable, always ready to help. However after finding several products which were perfect for my dogs needs I was disappointed when they were withdrawn, for example the pi... See more
Visited the new Jollyes at Chichester. We and our greyhound Hero enjoyed walking around and seeing all of the amazing products at great prices too. The staff were very friendly and helpful, Hero tho... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Bognor Road, Portfield Trade Center, PO19 8NS, Chichester, England, United Kingdom
- 01243973030
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Amazing store every thing you need for…
Amazing store every thing you need for your pets
Staff really friendly and helpful

Reply from Jollyes The Pet People - Chichester

Reply from Jollyes The Pet People - Chichester
Easy to get appointment and speedy…
Easy to get appointment and speedy service - Chichester store

Reply from Jollyes The Pet People - Chichester
It really does not matter from which…
It really does not matter from which branch you ourchase, the value given is exceptional.
The staff take a personal care in the customer reaction.
recently I called into Chichester and I was amazed such a great team attitude
As usual very friendly / helpful staff
Staff are so friendly
Staff are so friendly. Always have a good range of toys and treats for my pomapoo dog. They don't sell everything I need so I so have to go to 2 pet shops monthly to get all the food my dog likes... but it is always a pleasure to visit Jolleys. :)
I find all the staff so friendly and…
I find all the staff so friendly and helpful. They create a warm atmosphere.
Always have everything you want unlike…
Always have everything you want unlike pets at home also staff friendly and knowledgeable
CHAPPIE SHORTAGE? I have been trying to buy the trays of…
I have been trying to buy the trays of 24 tins of Chappie since before Christmas yet everytime I go into, or phone the Chichester store they have none! One person tells me that it's very popular so they sell out quickly. Well if it's that popular, which I expect it is, then why on earth don't they stock more of it?! This has now happened on 5 occasions and I continually have to go elsewhere like PETS AT HOME so you're clearly losing business and I for one won't bother using your store soon as it's a complete waste of time. I need this food as I have an elderly dog who now has to be fed this due to a medical condition and she's on 2 tins a day. The last time I went in I was told that it's head office that does the ordering and there's never enough ordered. You need to pull your socks up over this as it seems that every single time in the last few months the shelf is constantly empty of the cases of 24 tins. I know I'm not the only one who is fed up with it and has to go searching elsewhere. You have competitors not far from you and you will lose customers.
Your staff are great, your stock not so much!

Reply from Jollyes The Pet People - Chichester
Great price and reasonable products.
I have always found Jolleyes to be a fair competitive retailer. By comparison to others I find even with the distance to travel to Chichester I am still saving on my monthly bag of dog food. The bugs that Jolleyes have for the gecko seem lively and healthy and are gone in a flash. Store staff are friendly and approachable and shopping is always a good experience. Can't fault anything.
My new favourite shop 🤗 love a trip to…
My new favourite shop 🤗 love a trip to Jollyes.
The toy range for dogs is amazing, took my boxer puppy to pick a treat, he was a very happy pup 🐶
Prices are affordable…… even the decent toys.
Love, love, love
I always use your one in Chichester as…
I always use your one in Chichester as it is handy for me as I use other trades on the industrial estate. The staff are always polite and helpful.
Great pet store !!
Great prices and product choice with very friendly and helpful staff !
I'll tell you what went wrong I shopped…
I'll tell you what went wrong I shopped with jollies chichester west sussex since it opened spent 100 a month and never ever received the 2 pound voucher ever bit con being a member of the pet club

Reply from Jollyes The Pet People - Chichester
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