Easy to use website, able to book pups vaccinations easily and choose day and time to suit. On arrival staff friendly and directed to vets area. Vet quickly checked pup, carried out weighing and vacci... See more
Location
Switch locationBognor Road, Portfield Trade Center, PO19 8NS Chichester, England, GB
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See what reviewers are saying
Staff are friendly and knowledgeable, always ready to help. However after finding several products which were perfect for my dogs needs I was disappointed when they were withdrawn, for example the pi... See more
Visited the new Jollyes at Chichester. We and our greyhound Hero enjoyed walking around and seeing all of the amazing products at great prices too. The staff were very friendly and helpful, Hero tho... See more
It really does not matter from which branch you ourchase, the value given is exceptional. The staff take a personal care in the customer reaction. recently I called into Chichester and I was amazed... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Bognor Road, Portfield Trade Center, PO19 8NS, Chichester, England, United Kingdom
- 01243973030
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Helpful
Very helpful and knowledgeable member of staff helped us find the things we needed for our dog
There is a massive selection of dog…
There is a massive selection of dog items. The staff whom I spoke to were very helpful and pleasant. also had stock of my boy's favourite treats. fast and efficient at the till point too.
Friendly helpful staff
Member of staff excellent
The member of staff who helped us with our query was amazing and her knowledge of products was excellent.
Her customer service was above and beyond.
Great
Buying equipment for young dog. Staff again very helpful and happy to converse with me re my choices.
Great store
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful, great service which is often rare.
Good service
Top marks
Whenever I visit this store and regardless of who is on the till, they are just lovely. Always happy to help always have a smile and a friendly word. Top marks for customer service
I visited the Chichester store to get a…
I visited the Chichester store to get a warm waterproof coat & a collar & lead for my sons dog although I couldn’t find a suitable coat a lovely lady called Hannah was so lovely very friendly & very helpful & help me chose the best collar & lead thank you dear Hannah you are a great asset to Jollyes.
Great range of goodies for your dogs
Great range of goodies for your dogs, quality gear in here,staff always have been cheerful and up for a quick chat while you are getting checked out. A nice experience overall.
I recommend Jollyes Chichester 100%
Ordered on line and it was ready very…
Ordered on line and it was ready very quickly
Easy parking and collection
The company has a wide range of…
The company has a wide range of products. My dog loves the pigs ears.
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